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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: App Administration | 10% | - App installation and configuration - Integration management - Workflow Builder usage |
| Topic 2: Enabling Slack Success | 15% | - Optimization and training - Analytics and usage measurement - Adoption strategy and best practices |
| Topic 3: Workspace Administration | 9% | - Workspace creation and approval process - Multi-workspace architecture design - Workspace visibility and configuration |
| Topic 4: User Lifecycle Management | 14% | - Authentication and access control - User provisioning methods - Guest account management |
| Topic 5: Security | 15% | - Data protection and retention policies - Security governance and compliance - Audit and monitoring |
| Topic 6: Channel and User Group Administration | 28% | - Archiving and deletion policies - User group creation and administration - Channel types and management |
| Topic 7: Fundamentals | 9% | - Slack paid plan features - User roles and responsibilities - Workspace and organization settings and dashboards |
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NEW QUESTION # 130
You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?
Answer: B
Explanation:
Slack EMM documentation states:
"After EMM is activated, users must complete the EMM setup within a 72-hour window or they will be automatically signed out from Slack." EMM does not force re-authentication every 72 hours (C). Device OS updates (A) are not mandatory for EMM sign-ins. "Keep users signed in" (D) relates to desktop sessions more than mobile EMM enforcement.
(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Setup Requirements)
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NEW QUESTION # 131
Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?
Answer: B
Explanation:
To ensure complete preservation of message history with no ability for users to override retention settings:
"Message Retention & Deletion should be set to 'Keep everything' for public channels, private channels, and DMs, and admins should disallow users from overriding workspace-wide retention settings." Allowing overrides (Option B) would permit users to modify retention, which could lead to gaps in message history.
(Reference: Slack Administration Study Guide - Message Retention and Compliance Settings)
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NEW QUESTION # 132
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)
Answer: B
Explanation:
Slack clearly states:
"If Slack Connect DMs are disabled for your organization, users cannot initiate or receive direct messages from users in external organizations, even if they share Slack Connect channels." Thus, users cannot DM external users if Connect DMs are disabled, regardless of their presence in shared channels. Options A, B, and D incorrectly suggest DMs would still function.
(Reference: Slack Administration Study Guide - Slack Connect Security Settings)
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NEW QUESTION # 133
Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.
How can Bella change her workspace's messaging restrictions to minimize disruption?
Answer: A
Explanation:
Slack provides an option to restrict the use of @channel, @here, and @everyone mentions to Workspace Owners and Admins only.
Slack's guidance states:
"To prevent disruption, you can limit the ability to use @channel, @here, and @everyone mentions to only Workspace Owners and Admins." This prevents misuse in large public channels while still preserving structured communications.
(Reference: Slack Administration Study Guide - Notification Settings and Messaging Restrictions)
NEW QUESTION # 134
You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.
What should you ask the member to do?
(Select the best answer.)
Answer: C
Explanation:
Slack recommends organizing discussions into appropriate channels for clarity and relevance:
"Questions or discussions about specific projects should happen in project-related channels to maintain topic focus and ensure all relevant stakeholders can view and contribute."
#general should be reserved for organization-wide announcements or broad discussions, not for project- specific questions. DMing individuals (A, B) bypasses team collaboration. Deleting the message (C) is unnecessarily punitive.
(Reference: Slack Administration Study Guide - Best Practices for Channel Organization)
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NEW QUESTION # 135
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