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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams meetings and conferencing20%- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Manage attendee engagement features
  • 3. Configure event group roles
  • 4. Manage live event policies
- Configure and manage Teams Rooms and devices
  • 1. Configure Teams Rooms accounts
  • 2. Configure Teams panels
  • 3. Manage Teams certified devices
  • 4. Plan for Microsoft Teams Rooms
  • 5. Manage Teams Rooms devices
- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Manage meeting policies
  • 3. Configure live captions and transcription
  • 4. Configure meeting templates
  • 5. Configure meeting settings
Topic 2: Manage collaboration communications systems25%- Manage compliance and security
  • 1. Configure information barriers
  • 2. Configure compliance recording
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure recording policies
  • 5. Configure retention policies for calls and meetings
- Manage reporting and analytics
  • 1. Use Teams Admin Center reports
  • 2. Monitor user adoption analytics
  • 3. Analyze usage reports
  • 4. Generate call quality reports
- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Monitor SBC health
  • 3. Analyze call analytics
  • 4. Troubleshoot call issues
  • 5. Monitor call quality
- Monitor and troubleshoot meetings and conferencing
  • 1. Troubleshoot audio/video issues
  • 2. Monitor Teams Rooms health
  • 3. Monitor meeting quality
  • 4. Use Teams Admin Center for diagnostics
  • 5. Analyze meeting usage reports
Topic 3: Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure Operator Connect
  • 2. Configure Teams Calling Plans
  • 3. Manage SBC (Session Border Controllers)
  • 4. Configure Direct Routing
  • 5. Configure voice routing policies
- Configure Teams Phone
  • 1. Configure location-based routing
  • 2. Configure calling policies
  • 3. Configure call hold music
  • 4. Configure call park policies
  • 5. Configure caller ID policies
- Configure emergency calling
  • 1. Configure emergency locations
  • 2. Configure dynamic emergency calling
  • 3. Manage emergency calling licenses
  • 4. Configure emergency calling policies
Topic 4: Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Configure conferencing bridges
  • 2. Plan for webinars and town halls
  • 3. Plan for Teams meetings and live events
  • 4. Plan for Microsoft Teams Rooms
  • 5. Configure meeting policies
- Plan and configure network settings for Microsoft Teams
  • 1. Implement quality of service (QoS)
  • 2. Plan for network bandwidth requirements
  • 3. Configure network ports and protocols
  • 4. Plan and configure network settings for media traffic
  • 5. Plan for network topology and connectivity
- Plan and configure Teams Phone
  • 1. Plan for Teams Phone deployments
  • 2. Configure Teams Phone policies
  • 3. Configure call queues and auto attendants
  • 4. Plan for Teams Phone with PSTN connectivity
  • 5. Configure emergency calling policies

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q228-Q233):

NEW QUESTION # 228
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms.
You create a provisioning package ( ppkg) to configure certificates, apps, and proxy settings for each Surface Hub.
You need to deploy the provisioning package to each Surface Hub.
Solution: Modify the Surface Hubs' settings from Teams devices in the Microsoft Teams admin center.
Does this meet the goal?

Answer: A


NEW QUESTION # 229
Your network contains an on-premises Active Directory Domain Services (AD DS) domain named contoso.com.
You have a Microsoft 365 subscription.
You plan to implement Microsoft Teams Rooms shared room video conferencing.
You deploy 50 Teams Rooms on Windows devices and join each device to contoso.com.
You need to enable Direct Guest Join on all 50 devices. The solution must minimize administrative effort.
What should you do?

Answer: D

Explanation:
Direct Guest Join allows Teams Rooms to join meetings that are hosted by external users (guests) without requiring complex configurations on each individual device. This is essential for seamless video conferencing with external participants.
By configuring a centralized configuration policy in the Microsoft Teams admin center, you can efficiently apply settings to all Teams Rooms devices simultaneously. This eliminates the need for manual configuration on each device, significantly reducing administrative overhead and effort.
Configuration policies allow you to manage settings for multiple devices in bulk, ensuring that all devices have consistent settings regarding Direct Guest Join and other related features.


NEW QUESTION # 230
You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls. You are implementing emergency numbers in Teams.
You need to remove the + symbol from any three-digit calls to the Session Border Controller (SBC)..
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csteamstranslationrule?view=skype-ps
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-translate-numbers


NEW QUESTION # 231
Case Study 2 - Contoso
Overview
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 E3 licenses.
Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1-Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the networks by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connects to a Primary Rate Interface (PRI) in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID or returns.aa@contoso.com.
Requirements
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
During the limited pilot, the media path must be optimized.
Media flow for the remote sales team users must be optimized.
All sales team users require inbound toll-free audio conferencing.
Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
Hotspot Question
You need to meet the technical requirements for the returns department.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
https://docs.microsoft.com/en-us/powershell/module/skype/set-cscallinglineidentity?view=skype- ps


NEW QUESTION # 232
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You need to schedule Teams meetings in a remote location that has limited bandwidth. The solution must meet the following requirements:
- The media bit rate must be controlled for users at the remote
location.
- The media bit rate must remain unaffected when the users are at any
other location.
Which two types of policies should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: C,E

Explanation:
Manage video and media settings with the network roaming policy
In addition to managing video and media settings with meeting policies, you can dynamically control the use of the following attributes used by the Microsoft Teams client:
IP Video
Media bit rate
The TeamsNetworkRoamingPolicy policy enables you to assign settings to network sites. The Teams client dynamically picks up the settings based on which network site it connects to. When the Teams client signs in from a network site with a roaming policy assigned, that policy is used.
If there's no policy assigned, the values set in the meeting policy are used.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/network-roaming-policy


NEW QUESTION # 233
......

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