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Microsoft Dynamics 365 Field Service Functional Consultant Certification Exam, also known as MB-240, is designed to test the skills and knowledge of professionals who want to work with Microsoft Dynamics 365 Field Service. Microsoft Dynamics 365 Field Service Functional Consultant certification exam is intended for professionals who have experience with configuring, managing, and implementing Field Service solutions for customers. MB-240 Exam covers a wide range of topics, including installation, configuration, customization, and integration of Microsoft Dynamics 365 Field Service.
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MB-240: Microsoft Dynamics 365 for Field Service Exam is foundation level Certification.As such There is no prerequisite for this course. Anyone who is having keen and familiar with general Microsoft Dynamics 365 concepts and the technologies. More than 85% of IT support roles require a good foundation of Microsoft Dynamics 365 concepts. Aspirants should have some hands-on experience with enterprise mobility, cloud services, device security.
To prepare for the Microsoft MB-240 Certification Exam, candidates can take advantage of a variety of resources, including online training courses, practice exams, and study guides. Microsoft offers a range of training courses that cover the topics included in the exam, and candidates can also find practice exams online to help them assess their readiness. Additionally, candidates can join online communities to connect with other Dynamics 365 Field Service professionals and share knowledge and best practices.
NEW QUESTION # 153
You are the lead consultant on a Dynamics 365 Field Service implementation. Your customer wants the system to be set up for inspections.
You need to implement an inspection lifecycle as it relates to a work order In working with your customer, which live actions should you perform in sequence? to answer, move the five appropriate actions from the list of actions to the answer area Arrange the five actions in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 154
Your company's inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service to process a customer ' s request to return a wheel that is the wrong size.
The clerk needs to understand the different tracking options for returning to the vendor.
Which actions correspond with track the return and which actions correspond with another return to vendor option? To answer, drag the type of return to the action. Each type or return may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 155
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your organization wants to roll out a preventive maintenance offer to select existing customers to help improve customer satisfaction and service revenue.
As part of this initiative, your organization wants to provide some specific customers with a one (1) year 10% discount on all work order products and services based on a preset price list.
You need to ensure that this discount is applied dynamically upon creation of a relevant work order.
Solution: Create an agreement for each customer where you add the discounted prices on all products and services to the agreement price list. The discounted prices will be reflected on all work orders generated.
Does this meet the goal?
Answer: B
Explanation:
Correct:
* Create a price list with the associated products and services, and use this price list while creating an entitlement. Then, specify the discount percentage in the entitlement for each customer.
Create entitlements for work orders
Entitlements for work orders allow field service organizations to dynamically apply price lists and discounts to work order products and services based on work order attributes and date range factors.
Entitlements can be applied to work orders based on:
Billing account
Service account
Specific products and services
Specific customer assets
Customer asset categories
Incident types
Example scenarios for entitlements for work orders:
*-> Scenario 1: An organization wants to offer a customer a 10% discount for two years on all work order products and services based on a preset price list.
Scenario 2: An organization wants to offer a customer free work order products and services for two years for work orders that relate to customer assets of a specified category.
Incorrect:
* Create a warranty for each customer where you add the discounted prices on all products and services to the price list mentioned on the billing account and then specify the discount percentage.
* Create an agreement for each customer where you add the discounted prices on all products and services to the agreement price list. The discounted prices will be reflected on all work orders generated.
Reference:
https://learn.microsoft.com/en-us/dynamics365/field-service/work-order-entitlements
NEW QUESTION # 156
You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabledOptimize Schedule for all Bookable Resources.
You need to complete the remaining steps to prepare your work order data for optimization.
Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 157
DRAG DROP
Your company's inventory clerk has received a truck shipment of parts for repair of equipment on such a rushorder. The order needs to be completed as soon as possible.
Which three steps, in sequence, are needed to receive the products to the existing rush order in Field Service?
To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 158
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