Apple certification Apple-Device-Support exam training programs

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Apple Apple-Device-Support Exam Syllabus Topics:

Topic	Details
Topic 1	Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 2	Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 3	iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 4	Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 5	Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 6	Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 7	Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 8	Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 9	Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.

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Apple Device Support Exam Sample Questions (Q158-Q163):

NEW QUESTION # 158
Scenario
ACME, Inc. suffered a power loss while you were upgrading to a major version of macOS on your Mac Studio. The Mac now shows only a black screen. You tried to revive the computer using Apple Configurator for Mac, but the revive was unsuccessful.
Which Apple Configurator action should you try next on your Mac Studio?

A. Restore
B. Erase All Content and Settings
C. Update
D. Revive Device
E. Prepare

Answer: A

Explanation:
If a revive is unsuccessful, you can use Apple Configurator to restore the Mac. A restore updates the firmware, updates recoveryOS to the latest version, and erases and installs the latest version of macOS on your internal storage. When this process is complete, any data on any internal volumes is unrecoverable. You must restore the firmware and erase the internal flash storage if reviving the firmware is unsuccessful or if you can't start the Mac from the startup volume or the recoveryOS. References: Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support

NEW QUESTION # 159
You're ready to transfer a sysdiagnose from your iPad to your Mac.
Where in System Settings can you locate the log file on iPad?

A. Analytics > Analytics Data
B. Privacy & Security > Analytics & Improvements > Analytics Data
C. Logging > Debug Logging
D. General > Analytics & Improvements > Analytics Data

Answer: B

NEW QUESTION # 160
What must you do to start Apple Diagnostics? (Image of macOS startup options)

A. Press and hold Command-D.
B. Press and hold Option-D.
C. Press and hold Shift-D.
D. Press and hold Command-Option-D.

Answer: A

Explanation:
To start Apple Diagnostics on a Mac, shut it down, then press the power button and immediately hold Command-D until diagnostics begin (progress bar appears). This works on Intel and Apple silicon Macs (post-startup options on silicon).
* Option A: Option-D starts Internet Diagnostics (older Macs), not standard Diagnostics.
* Option B: Command-Option-D isn't a valid combo.
* Option D: Shift-D isn't used.
References: Apple Support - " Use Apple Diagnostics on your Mac " (support.apple.com/HT202731).

NEW QUESTION # 161
What's required to use Migration Assistant with two installed?

A. Mac computers with the same version of macOS
B. Must be placed near each other
C. Wi-Fi must be on and the Mac computers

Answer: B,C

NEW QUESTION # 162
A user tries to use Erase All Content and Settings with their organization-owned iPhone. But the option is dimmed. Why is this option dimmed?

A. Their iPhone doesn't support the feature.
B. Their iPhone has a restriction that prevents the user from erasing it.
C. Their iPhone is running a previous iOS version and must be updated first.
D. Their iPhone is experiencing a software issue and must be restored.

Answer: B

Explanation:
MDM restrictions on organization-owned iPhones can disableErase All Content and Settingsto prevent unauthorized wipes.
* Option B: Software issues don't dim options.
* Option C: iOS version doesn't affect this.
* Option D: All modern iPhones support it.
* Option A: Correct-MDM control.References: Apple Support - "MDM restrictions" (support.apple.com
/HT204142).

NEW QUESTION # 163
......

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