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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionWeightObjectives
Routine Blood Collections28%- Tourniquet use & vein assessment
- Order of draw & tube selection
- Post-collection care & labeling
- Venipuncture techniques & equipment
- Capillary puncture procedures
Specimen Processing & Handling14%- Specimen rejection criteria
- Processing & centrifugation
- Transport & storage requirements
- Documentation & tracking
- Aliquoting & preservation
Special Collections12%- Pediatric & geriatric collections
- Blood alcohol & legal collections
- Glucose tolerance & dynamic tests
- Therapeutic drug monitoring
- Blood cultures & sterile collection
Patient Preparation20%- Patient identification & verification
- Informed consent & communication
- Site selection & preparation
- Requisition review & test verification
- Patient positioning & comfort
Safety and Compliance26%- HIPAA & patient confidentiality
- Quality control & error prevention
- PPE & sharps disposal
- Bloodborne pathogens & exposure control
- Infection control & OSHA standards

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q51-Q56):

NEW QUESTION # 51
A blood specimen is rejected by the laboratory for testing. Which of the following actions should the phlebotomist take?

Answer: D

Explanation:
The phlebotomist should contact the patient to repeat the venipuncture collection, following facility policy and provider notification procedures. A rejected specimen cannot be tested reliably, so the practical correction is recollection using the proper tube, volume, labeling, handling, and transport requirements. Waiting until the next yearly visit is unacceptable because the ordered test was needed for current clinical care. Shredding documentation is improper unless performed under approved records-management procedures, and it does not solve the missing valid specimen. Sending laboratory results by mail is impossible or inappropriate when the specimen was rejected and no valid result exists. Specimen rejection usually results from preanalytical problems such as wrong tube, insufficient volume, hemolysis, clotting in an anticoagulant tube, unlabeled or mislabeled specimen, expired supplies, improper temperature, or delayed transport. The phlebotomist's job is to correct the collection failure promptly and prevent recurrence. Reference topics: Processing Specimens; specimen rejection; recollection; preanalytical error; specimen integrity.


NEW QUESTION # 52
A phlebotomist is collecting blood from a patient with small fragile veins. Which of the following devices is most appropriate?

Answer: C

Explanation:
A winged infusion set is most appropriate for a patient with small fragile veins. Butterfly devices provide better control, flexible tubing, and a shallower insertion angle, making them useful for hand veins, pediatric patients, geriatric patients, or difficult venous access. A 16-gauge needle is too large for routine diagnostic venipuncture and would likely damage fragile veins. A blood culture bottle adapter is used for blood culture collection but does not solve the problem of fragile vein access by itself. A lancet is used for dermal puncture, not venous collection, and may not provide the volume or specimen type required for ordered venipuncture tests. When using a winged infusion set, the phlebotomist should anchor the vein carefully, insert bevel up at a low angle, stabilize the device, monitor for infiltration, and activate the safety mechanism immediately after withdrawal. Equipment selection is a clinical safety decision, not a convenience choice. Reference topics: Routine Blood Collections; winged infusion set; fragile veins; equipment selection; venipuncture technique.


NEW QUESTION # 53
A phlebotomist completes a venipuncture procedure and activates the safety mechanism on the winged infusion set up to discard it into the sharps container. Which of the following actions should the phlebotomist take if the sharps container is locked?

Answer: D

Explanation:
If the sharps container is locked and cannot accept the used winged infusion set, the phlebotomist should obtain a new sharps container. A contaminated needle or winged infusion set must be discarded immediately into an approved sharps container that is puncture-resistant, leak-resistant, properly labeled or color-coded, closable, and accessible at the point of use. Unlocking or forcing a container is unsafe and may expose the technician to contaminated sharps. A trash container is never acceptable for needle disposal because it creates risk for housekeeping staff, patients, and other personnel. A biohazard bag is also incorrect because bags are for regulated soft biohazard waste, not sharps; needles can puncture the bag and cause injury. The correct action is to maintain control of the activated device safely and use an appropriate replacement sharps container. This is a direct OSHA and standard-precaution issue. Reference topics: Safety and Compliance; sharps disposal; safety-engineered devices; needlestick prevention; OSHA bloodborne pathogen precautions.


NEW QUESTION # 54
Which of the following actions should a phlebotomist take when preparing a specimen for transport?

Answer: C

Explanation:
When preparing a specimen for transport, the phlebotomist should keep the tube with the stopper upright whenever practical. Upright positioning helps reduce leakage risk, prevents specimen contact with the stopper area more than necessary, and supports safe handling during movement to the laboratory or processing area. Refrigerating infectious substances is not a universal transport rule; temperature requirements depend on the ordered test and specimen handling instructions. Agitating a tube vigorously is incorrect because it can cause hemolysis, clot disruption, foaming, or cellular damage. Additive tubes are mixed by gentle inversion according to manufacturer guidance, not shaking. Wrapping multiple tubes together is also poor practice because tubes should be protected from breakage, leakage, and cross-contamination using proper specimen transport bags, absorbent material when required, and separated compartments when applicable. Proper transport preserves analyte stability, patient safety, and biohazard control. NHA CPT processing content includes preparing specimens for testing or transport, maintaining specimen integrity based on temperature, light, or time requirements, and following handling, storage, transportation, and disposal requirements. Reference topics: Processing Specimens; specimen transport; tube handling; specimen integrity.


NEW QUESTION # 55
Which of the following methods should a phlebotomist use to anchor a vein?

Answer: B

Explanation:
The vein is anchored by placing the thumb of the free hand below the intended puncture site and gently pulling the skin taut. This stabilizes the vein, reduces rolling, creates a firmer puncture surface, and supports accurate needle entry. Anchoring above the site is unsafe because it places the phlebotomist's hand in the direction of needle travel and increases needlestick risk. Using two fingers instead of the thumb provides less controlled traction and may interfere with the venipuncture angle or contaminate the prepared site. The phlebotomist should avoid touching the cleansed puncture site after antisepsis unless the site is re-cleansed. Proper anchoring is especially important for superficial or mobile veins because failure to stabilize the vein can cause missed access, hematoma formation, probing, patient discomfort, or specimen collection failure. The NHA CPT outline identifies anchoring the vein below the venipuncture site and knowledge of anchoring techniques as routine venipuncture competencies. Reference topics: Routine Blood Collections; site selection; anchoring below venipuncture site; venous anatomy and safe insertion technique.


NEW QUESTION # 56
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