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| Section | Objectives |
|---|---|
| Topic 1: Patient and Member Management | - Patient data model and records - Consent and privacy considerations - Care team assignment and collaboration |
| Topic 2: Data Integration and Health Data | - FHIR alignment concepts - Health data ingestion concepts - Integration with external healthcare systems |
| Topic 3: Health Cloud Fundamentals | - Healthcare data model overview - Industry-specific terminology (patients, care teams, providers) - Core concepts of Salesforce Health Cloud |
| Topic 4: Security, Compliance, and Industry Considerations | - HIPAA and healthcare compliance basics - Auditability and privacy safeguards - Data access control in Health Cloud |
| Topic 5: Care Coordination and Plans | - Care plan structure and lifecycle - Tasks, milestones, and goals - Care program management |
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NEW QUESTION # 52
Bloomington Caregivers would like to bulk upload information to support Provider Search and Provider Relationship Card.
What are the two best practice recommendations to upload this information?
Choose 2 answers
Answer: B,C
NEW QUESTION # 53
Bloomington Caregivers has decided to enable Integrated Care Management so that its end users can leverage Health Cloud Assessments. Administrators must now configure their org to be able to use Assessments.
Which three steps should the administrator take as part of the org setup to enable Assessments?
Answer: A,B,E
Explanation:
Assessment enablement requires the organization to enable Discovery Framework, configure the required sharing settings for the assessment-related objects, and grant users permission to view and complete assessments. OmniStudio is included with Health Cloud in this architecture, while adding the Assessment component to a page is a presentation step after the core organization-level enablement is complete.
Discovery Framework provides reusable assessment questions, versioned question sets, conditional branching, scoring, response capture, and OmniStudio-based assessment experiences. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Deploy - Discovery Framework; OmniStudio
NEW QUESTION # 54
An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences.
What else should the administrator complete post deployment of the enhanced timeline?
Answer: B
Explanation:
After deploying Enhanced Timeline, you must register the custom object to the Timeline before it will appear in the Timeline component on the Lightning page.
Extract:
"Add new objects to the Timeline after deployment in setup, then update the Timeline component to include them." (Source: Administer Health Cloud - Enhanced Timeline)
NEW QUESTION # 55
A consultant is working with an insurance provider to set up prior authorizations in Health Cloud. The provider requires a display of preauthorization outcomes from its external system which manages the end-to- end prior authorization process. Which solution is appropriate to meet this use case?
Answer: D
Explanation:
In Health Cloud Utilization Management, Care Request (parent) and Care Request Item (child line items) represent prior authorization and preauthorization requests and outcomes. Utilization Management structures care requests, authorization review, medical-necessity determination, concurrent review, and related payer- provider approval workflows. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Care Preauth and Care Preauth Item) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Utilization Management
NEW QUESTION # 56
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers ' administrators complete to successfully install the Health Cloud managed package in its org?
Answer: A,B,C
Explanation:
The three mandatory pre-installation steps for the Health Cloud package are: (1) Enable Contacts to Multiple Accounts, (2) Enable Person Accounts in Setup, and (3) Enable Chatter. Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Enable contacts to relate to multiple accounts.; Make data protection details available in records.; Enable Chatter settings from Setup.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Person Account
NEW QUESTION # 57
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