ITIL ITIL-4-Foundation認定試験で困っているのか

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ITIL ITIL-4-Foundation Exam Overview:

Certification Vendor:	Axelos (PeopleCert)
Exam Name:	ITIL 4 Foundation
Exam Number:	ITIL-4-Foundation
Certificate Validity Period:	Lifelong (requires renewal every 4 years with digital badge)
Related Certifications:	ITIL 4 Strategist ITIL 4 Digital Leadership ITIL 4 Specialist ITIL 4 Managing Professional
Exam Duration:	60 minutes
Available Languages:	Spanish, Chinese, German, Japanese, Italian, Brazilian Portuguese, English, French
Exam Format:	Single Choice Multiple Choice
Exam Price:	~$280 USD
Passing Score:	65% (26/40)
Real Exam Qty:	40
Sample Questions:	ITIL ITIL-4-Foundation Sample Questions
Exam Way:	Online proctored or in-person at testing centers (Pearson VUE)
Pre Condition:	No formal prerequisites required. Basic IT service management knowledge is recommended but not mandatory.
Official Syllabus URL:	https://www.axelos.com/certifications/itil-certification/itil-4-foundation

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私たちが提供するITIL 4 Foundation Exam準備トレントは、精巧にコンパイルされ、非常に効率的です。 ITIL-4-Foundation試験トレントを練習するのに20〜30時間しかかからず、試験に参加できます。仕事などで忙しいほとんどのお客様。ただし、ITIL-4-Foundationテスト準備を使用する場合、短時間で試験を準備して試験内容をマスターするのにそれほど時間は必要ありません。彼らがする必要があるのは、毎日学習して練習するのに1〜2時間を費やし、ITIL-4-Foundationテスト準備で簡単に試験に合格することです。試験に合格するための時間と労力はほとんどかかりません。

ITIL 4 Foundation認定は、組織のサービス管理プロセスにITIL 4を適用する方法を理解したいITプロフェッショナルに最適です。この認定は、ITIL 4のベストプラクティスに基づいてITサービスを実装、管理、改善するために必要な知識とスキルを検証します。認定は、専門家がITサービス管理フレームワークと組織に対するその価値を包括的に理解するのにも役立ちます。

ITIL 4 Foundation Exam 認定 ITIL-4-Foundation 試験問題 (Q105-Q110):

質問 # 105
Which guiding principle leads to a faster response to customer needs by timeboxing activities and learning from the outputs of previous activities?

A. Focus on value
B. Collaborate and promote visibility
C. Optimize and automate
D. Progress iteratively with feedback

正解：D

質問 # 106
Which ITIL practice recommends performing service reviews to ensure that services continue to meet the needs of the organization?

A. Service desk
B. Service request management
C. Service configuration management
D. Service level management

正解：D

質問 # 107
Identity the missing word(s) in the following sentence.
The purpose of the problem management practice is to reduce the likelihood and impact o' incidents by identifying actual and potential causes of incidents, and managing workarounds and [?].

A. events
B. charges
C. IT assets
D. known errors

正解：D

質問 # 108
Which practice has a purpose that includes managing authentication and non-repudiation?

A. Information security management
B. Service configuration management
C. IT asset management
D. Change enablement

正解：A

解説：
In ITIL 4, the purpose of the information security management practice is to:
* Protect the organization's information by ensuring confidentiality, integrity, and availability of data, and also covering aspects such as authentication, non-repudiation, and reliability.
* Authentication ensures that users or systems are who they claim to be.
* Non-repudiation ensures that an action or transaction cannot later be denied by the party that performed it.
These are core topics within information security controls and are explicitly associated with the information security management practice.
Why the other options are incorrect:
* Change enablement - Focuses on ensuring that changes are properly assessed, authorized, and managed to maximize value and reduce risk; it does not specifically manage authentication or non-repudiation.
* Service configuration management - Ensures that accurate and reliable information about configuration items (CIs) and their relationships is available; it is not primarily about security controls like authentication and non-repudiation.
* IT asset management - Manages IT assets to maximize value and control costs and risks; again, not about authentication or non-repudiation as a primary purpose.
Therefore, the practice whose purpose includes managing authentication and non-repudiation is information security management.

質問 # 109
Which does the ITIL service value system discourage?

A. Organizational agility
B. Interfaces among practices
C. Coordinated authorities and responsibilities
D. Organizational silos

正解：D

解説：
Architecture of the ITIL SVS specifically enables flexibility and discourages siloed working. This is because the service value chain and practices do not form a fixed, rigid structure, but rather they can be combined in multiple value streams to address the needs of the organization in a variety of scenarios, with open flow of communication across the many interfaces.
Reference: https://www.bmc.com/blogs/itil-service-value-system/

質問 # 110
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