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The ITIL 4 Foundation exam consists of 40 multiple-choice questions and is timed at 60 minutes. A passing score is 65% (or 26 correct answers out of 40). ITILFNDv4 exam can be taken in-person at an authorized Pearson VUE testing center or online through Pearson VUE Remote Proctoring. ITILFNDv4 Exam Fee varies by location and delivery method.

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EXIN ITILFND_V4 certification exam is ideal for IT professionals who are looking to enhance their career prospects in IT service management. It is also suitable for professionals who want to gain a better understanding of the ITIL 4 framework and its best practices. ITIL 4 Foundation certification exam is open to anyone who wants to demonstrate their knowledge of ITIL 4 and its principles. It is especially useful for ITSM professionals, IT managers, service desk managers, and IT consultants who want to stay up-to-date with the latest trends and practices in ITSM.

EXIN ITILFND_V4 (ITIL 4 Foundation) Certification Exam is an important certification for IT professionals who want to improve their understanding of the ITIL 4 framework. ITIL 4 Foundation certification demonstrates a candidate's knowledge and understanding of the ITIL 4 concepts, practices, and certification scheme. It is a globally recognized certification that is suitable for IT professionals, business managers, and business process owners who want to improve their service management skills.

EXIN ITIL 4 Foundation Sample Questions (Q325-Q330):

NEW QUESTION # 325
Which is handled as a service request?

A. A compliment about an IT support team
B. The failure of an IT service
C. An investigation to identify the cause of an incident
D. An emergency change to implement a security patch

Answer: A

NEW QUESTION # 326
Which of the following should IT service continuity strategy be based on?
1. Design of the service metrics
2. Business continuity strategy
3. Business impact analysis (BIA)
4. Risk assessment

A. 1, 2 and 3 only
B. 2, 3 and 4 only
C. 1, 3 and 4 only
D. 1, 2 and 4 only

Answer: B

NEW QUESTION # 327
Which costs are included in the value proposition of a service?

A. Additional expense that the service consumer has because they are using the service
B. Tangible or intangible results for the service consumer because they are using the service
C. Money that the service consumer no longer needs to spend because they are using the service
D. The benefits, usefulness, and importance of the service that are perceived by the service consumer

Answer: C

NEW QUESTION # 328
Identify the missing word in the following sentence.
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of services, and the [?] that support them, is available when and where it is needed.

A. customers
B. suppliers
C. assets
D. CIs

Answer: D

NEW QUESTION # 329
Which is CORRECT about change authorization?

A. A change authority is assigned each time a standard change is requested
B. Assignment of the change authority is based on the change type and model
C. The change authority will ensure changes are authorized after they are deployed
D. Emergency changes are authorized by the technician making the change

Answer: B

NEW QUESTION # 330
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