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| Section | Objectives |
|---|---|
| Security, Compliance, and Privacy | - HIPAA-related considerations in Salesforce Health Cloud - Data access controls, sharing models, and consent management |
| Reporting and Analytics | - Healthcare reporting and dashboards - Tracking outcomes and operational insights |
| Integration and Interoperability | - Integration with EHR systems and external healthcare systems - Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts) |
| Data Model and Patient / Member Management | - Patient / member data organization and relationships - Person accounts, contacts, and care team structures |
| Health Cloud Fundamentals | - Core Health Cloud features and capabilities - Healthcare industry concepts and use cases for Health Cloud |
| Care Coordination and Care Plans | - Care plan creation and lifecycle management - Care team collaboration and task management |
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NEW QUESTION # 44
A Health Cloud administrator has set up risk recalculation by setting the recalculate flag to TRUE but is not seeing the recalculation score for the patient. Which of the following is most likely the reason why recalculation score for the patient is not displaying?
Answer: D
Explanation:
Reference and details below.
According to the Health Cloud Data Model Developer Guide, Risk scores are only recalculated for patients who are affiliated with a care program is the most likely reason why recalculation score for the patient is not displaying. Risk scores are calculated based on CMS-HCC (Centers for Medicare & Medicaid Services - Hierarchical Condition Categories) model, which assigns risk factors to patients based on their diagnoses and demographic factors. Risk scores are used to adjust payments for health plans and providers. Risk scores are only recalculated when the recalculate flag is set to TRUE and the patient is affiliated with a care program. Using CMS recalculation API is not a valid reason, as CMS recalculation API is not a feature of Health Cloud. CMS scores cannot be recalculated in health cloud is not a valid reason, as CMS scores can be recalculated in health cloud by setting the recalculate flag to TRUE. Using a third party API to recalculate CMS risk score is not a valid reason, as it has nothing to do with displaying the recalculation score.
NEW QUESTION # 45
While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box?
Choose 3 answers
Answer: A,B,C
Explanation:
Salesforce Health Cloud's Intelligent Document Automation streamlines document management and integrates directly into workflows. Below are the key out-of-the-box capabilities leveraged with Intelligent Document Automation:
* Record Type Association (A):
* Automatically associates received documents with the appropriate record type, such as insurance claims, prescriptions, or referrals.
* This ensures accurate categorization and alignment with organizational data models.
* Automated Document Checklist Item Creation (C):
* Automatically generates checklist items based on received documents, ensuring that follow-up tasks or reviews are created and assigned to appropriate users.
* Barcode Scanning (E):
* Supports barcode scanning to quickly identify and associate documents with the correct patient or case, improving operational efficiency and reducing errors.
Why Other Options Are Incorrect:
* B (Document Rotation): Document rotation is not a built-in feature of Intelligent Document Automation in Health Cloud.
* D (eFax Connection): eFax integration requires additional setup or third-party tools and is not an out-of- the-box Health Cloud feature.
References:
Intelligent Document Automation Overview
Salesforce Document Management Features
NEW QUESTION # 46
Which objects are leveraged to track patient referrals?
Answer: B
Explanation:
According to the Health Cloud Implementation Guide, Lead is the object that is leveraged to track patient referrals. Lead is a standard object that represents a potential customer or patient who has expressed interest in a product or service. Leads can be converted into person accounts or contacts when they are qualified. Care Request, Care Program Enrollee, and Cases are not objects that are used to track patient referrals.
NEW QUESTION # 47
A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management.
Which feature should a consultant configure to accomplish this task?
Answer: A
Explanation:
* Dependent Intervention Tasks:
Exact Extract:
"Action Plan Templates allow you to define and manage dependent intervention tasks for integrated care management workflows, enabling conditional task sequencing." Reference:
* Other Options:
Industry Template Library: Repository of templates, not task logic.
Intervention Templates and Care Plan Task Templates: Do not provide logic for dependent/conditional tasks within a care plan.
NEW QUESTION # 48
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?
Answer: B
Explanation:
When launching a patient portal with contact tracing functionality as part of a Health Cloud implementation, it's crucial to select a license that supports advanced sharing capabilities and customizable dashboards for external patient users. The Customer Community Plus for Health Cloud license is the most appropriate choice to meet these requirements.
Key Features of Customer Community Plus for Health Cloud:
Advanced Sharing: This license offers advanced sharing capabilities, allowing for more granular control over data access. This ensures that patients can securely access their health information while maintaining compliance with privacy regulations.
Customizable Dashboards: With this license, users have access to customizable dashboards, enabling the presentation of personalized health data, appointment schedules, and other relevant information in an intuitive and user-friendly interface.
Enhanced Permissions: Customer Community Plus provides enhanced permissions compared to the standard Customer Community license, including the ability for users to manage their own records and collaborate more effectively with healthcare providers.
Considerations:
User Access Requirements: Assess the specific needs of your patient users, including the types of data they need to access and the level of interaction required within the portal. Customer Community Plus supports more complex use cases involving data sharing and collaboration.
Compliance and Security: Ensure that the chosen license aligns with healthcare compliance standards, such as HIPAA, to protect patient information. The advanced sharing and security features of Customer Community Plus support adherence to these regulations.
Reference:
Experience Cloud for Health Cloud FAQ: This Salesforce Help article provides detailed information about the capabilities and features of Experience Cloud licenses tailored for Health Cloud, including advanced sharing and dashboard customization.
Salesforce
Editions & Pricing - Health Cloud: This Salesforce pricing page outlines the different Health Cloud editions and their features, helping to determine the most suitable license for your needs.
Salesforce
By selecting the Customer Community Plus for Health Cloud license, Bloomington Caregivers can provide their external patient users with a robust and secure portal experience, featuring advanced data sharing and customizable dashboards that enhance patient engagement and satisfaction.
NEW QUESTION # 49
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