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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Data Foundations (CMDB and CSDM) |
| Exam Number: | CIS-DF |
| Real Exam Qty: | 75 |
| Certificate Validity Period: | Until major certification retirement/update |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Price: | $300 USD |
| Passing Score: | 70% |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) |
| Exam Format: | Scenario-based, Multiple Select, Multiple Choice |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored or test center via Pearson VUE |
| Pre Condition: | ServiceNow CSA certification is recommended; 2+ years CMDB/CSDM experience recommended |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/certified-implementation-specialist-data-foundations-cmdb-and-csdm-cis-df?id=learning_course_prev |
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21. Frage
A company has recently acquired another company and wants to unify the applications deployed across both organizations in ServiceNow.
Which CSDM record type will help achieve this?
Antwort: B
Begründung:
A Business Application represents a logical application from a portfolio, ownership, investment, risk, and lifecycle perspective. Following an acquisition, Business Application records allow the combined organization to compare overlapping applications, identify redundant functionality, establish authoritative application ownership, and decide which applications should be retained, consolidated, migrated, replaced, or retired.
An Application Service represents a deployed and operational instance of an application, such as a production or development service. The Application class represents executable software components running on infrastructure, while Incident is a process record and not part of application portfolio modelling.
Business Applications belong to the CSDM Design and Planning domain and support application portfolio management and rationalization. Therefore, they are the appropriate records for unifying and evaluating the applications inherited through the acquisition.
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22. Frage
A CMDB Administrator needs to identify which attributes have been createdspecifically for the Windows Server class.
Which tab in theAttributessection is used?
Antwort: C
Begründung:
Within the CMDB class dictionary inServiceNow, attributes can be inherited from parent classes or defined directly on a specific class. To identify attributes createdspecifically for the Windows Server class, administrators must use theAddedtab.
TheAddedtab displays attributes that areunique to the selected classand not inherited from parent classes (such as Server or Computer). This is essential for understanding class-specific extensions-like Windows-only configuration details-that were introduced to support platform requirements, discovery enhancements, or organizational needs.
TheAlltab shows every attribute available to the class, including inherited and added attributes, which makes it difficult to isolate class-specific additions. TheChildtab focuses on attributes inherited by subclasses, not attributes introduced at the current class level. TheDerivedtab shows attributes calculated or derived from other data, not necessarily those created specifically for the class.
Using theAddedtab supports best practices for configuration transparency, impact analysis during upgrades, and governance-especially important in Data Foundations to minimize unnecessary customization and maintain upgrade-safe designs.
Therefore, the correct answer isB - Added.
23. Frage
A Configuration Manager is planning the implementation of the CMDB.
Which is the prescribed CSDM rollout order?
Antwort: A
Begründung:
The Common Service Data Model (CSDM) prescribes an incremental, maturity-based rollout approach to reduce risk and ensure sustainable adoption. The recommended order is Crawl, Walk, Run, Fly, which aligns implementation effort with increasing organizational capability and value realization.
Crawl focuses on foundational data hygiene: core CI classes, identification rules, reconciliation, basic Discovery ingestion, and CMDB Health basics.
Walk introduces service context, including Business Services, Application Services, and relationships that enable impact analysis for Incident and Change.
Run expands into operational excellence with Service Mapping, service offerings, advanced governance, and process automation.
Fly represents optimization and scale, leveraging analytics, AI/ML, proactive operations, and cross- domain integration (e.g., SecOps, APM, CSM).
This progression ensures teams do not over-model early or introduce complexity before data quality and governance are established. The other options describe generic project lifecycles or organizational categorizations, not the CSDM-recommended adoption path.
24. Frage
Drag and Drop Question
A CMDB Administrator needs to set up CMDB 360/Multisource CMDB Drag and drop the system property to the functionality Some options may not apply.
Antwort:
Begründung:
Explanation:
In ServiceNow, CMDB 360 / Multisource CMDB extends the Identification and Reconciliation Engine (IRE) to support multi-source visibility, reconciliation, and confidence scoring.
Configuration is controlled through system properties, each enabling a specific capability.
glide.identification_engine.multisource_enabled is the master switch that activates CMDB 360 functionality.
glide.identification_engine.multisource_cmdb_ci_enabled allows CMDB 360 to collect and evaluate data specifically from CMDB CI classes.
glide.cmdb.logger.source.cmdb_multisource enables detailed logging for troubleshooting multisource ingestion and reconciliation.
glide.identification_engine.multisource_recompute.max_ci_limit protects performance by limiting how many CIs can be processed during a recompute operation.
Capturing CMDB 360 data from non-CMDB classes is not supported, which is why no property applies to that option.
This mapping aligns with Data Foundations and CMDB governance best practices, ensuring CMDB 360 is enabled safely, transparently, and at scale.
25. Frage
A CMDB Administrator is asked to clean up the CMDB duplicates.
What is the preferred way to manage this task?
Antwort: B
Begründung:
In Data Foundations, "Govern" is about putting repeatable, controlled mechanisms in place to keep CMDB data healthy over time. Duplicate CI cleanup is a governance activity because duplicates degrade trust, break reporting, create incorrect service impacts, and cause operational confusion (for example, incidents linked to the wrong CI). The preferred approach is to use the guided and purpose-built de-duplication experience designed for CMDB administrators rather than relying on generic task lists or ad-hoc work.
The de-duplication dashboard in CMDB Workspace is the preferred place because it centralizes duplicate identification, prioritization, and remediation in a single operational experience. It typically provides visibility into suspected duplicates, helps users review records side-by-side, and supports controlled actions (such as merge/retire workflows, depending on configuration) while maintaining auditability. This aligns with Data Foundations' emphasis on standard processes and consistent remediation patterns rather than one-off manual fixes.
"My Tasks" is a generic work queue and does not provide the purpose-built context or tooling required to confidently resolve duplicates in a safe, repeatable way. A standalone "de-duplication task module" may exist as a navigation entry, but the recommended operational method is to use the workspace dashboard where duplicate remediation is organized and guided as part of CMDB health and governance. Therefore, the correct answer is the de-duplication dashboard on CMDB Workspace.
26. Frage
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