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| Section | Objectives |
|---|---|
| Contribute to Value with Digital Products | - Co-created value - Assured conformance - Fast development - Valuable investments - Resilient operations |
| Guiding Principles for High-Velocity IT | - Application of ITIL guiding principles - Agile methods - Lean practices - Continuous improvement - DevOps culture |
| High-Velocity IT Techniques and Practices | - Testing and validation - Security and risk management - Architecture and design - Automation - Cloud computing |
| Digital Product Lifecycle | - Service value creation - ITIL operating model - Digital product lifecycle - Value streams |
| Understand High-Velocity IT Concepts | - Digital organization - IT transformation - Digital transformation - High-velocity IT - Digital technology - Digital products |
>> Peoplecert ITIL-4-HVIT Latest Exam Questions <<
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NEW QUESTION # 12
An organization uses digital technology to support its rapidly-changing business environment.
Software-defined Infrastructure is widely used, and the team managing the infrastructure struggles to keep up with daily operational activities.
Which technique would MOST help to resolve this situation?
Answer: A
Explanation:
AIOps applies machine learning and analytics to automate and enhance IT operations. In a highly dynamic, software-defined infrastructure environment, it helps the team cope with rapidly changing operational demands by detecting patterns, correlating events, and enabling automated responses. This reduces manual effort and improves the ability to manage high volumes of daily operational activity effectively.
NEW QUESTION # 13
Following a major service failure, an organization holds a review where team members openly describe the decisions they made and the information available at the time, without fear of punishment.
Which concept does this demonstrate?
Answer: C
Explanation:
A safety culture encourages people to report errors and near-misses openly so that the organization can learn from them. Blameless post-mortems focus on the systemic and contextual causes of failure rather than individual blame, which increases the flow of information and improves organizational learning and resilience.
NEW QUESTION # 14
An organization says it wants to become "high velocity," so it instructs all teams to release changes faster. As a result, failed changes increase, employees feel pressured, and customers complain about instability.
What is the BEST conclusion?
Answer: B
Explanation:
HVIT is not simply about making teams move faster. It is about achieving the right balance across objectives such as fast development, resilient operations, co-created value, valuable investments, and assured conformance. In this scenario, the organization focused narrowly on speed and ignored reliability, people impacts, and customer outcomes.
NEW QUESTION # 15
Which concept would MOST help to ensure that information needed to identify problems is available?
Answer: B
Explanation:
Safety culture most helps ensure that information needed to identify problems is available, because it promotes openness, transparency, and the reporting of issues without fear of blame, enabling better problem identification and resolution.
NEW QUESTION # 16
Which is a characteristic of a digital organization?
Answer: D
Explanation:
A digital organization embeds digital technology into its core value-creating activities rather than limiting it to support functions. This means digital technology is primarily used in the organization's main operational and customer-facing processes, enabling new ways of delivering value, improving agility, and supporting continuous innovation in how the business operates.
NEW QUESTION # 17
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