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| Certification Vendor: | Registered Insurance Brokers of Ontario (RIBO), Insurance Institute of Canada (IIC) |
|---|---|
| Exam Name: | RIBO Level 1 Entry-Level Broker Exam |
| Exam Number: | RIBO-Level-1 |
| Certificate Validity Period: | Annual renewal required |
| Exam Format: | Multiple-choice questions |
| Passing Score: | 75% (75/100) |
| Real Exam Qty: | 100 scored + 15 unscored pilot questions |
| Exam Duration: | 180 minutes |
| Available Languages: | English |
| Exam Price: | 300 USD / CAD 300 |
| Related Certifications: | RIBO Level 2 Technical/Commercial Broker License RIBO Level 3 Management Broker License |
| Recommended Training: | Insurance Institute of Canada Preparation Courses RIBO Official Study Materials & Exam Blueprint |
| Exam Registration: | Insurance Brokers Association of Ontario (IBAO) Insurance Institute of Canada (IIC) |
| Sample Questions: | IIC RIBO-Level-1 Sample Questions |
| Exam Way: | Online remote proctored or in-person at approved test centers |
| Pre Condition: | Minimum 18 years old; valid criminal record check; meet suitability requirements; no prior RIBO license required |
| Official Syllabus URL: | https://www.ribo.com/getting-a-license/individual-licenses/new-applicants/examinations/level-1-entry-level-broker-exam/ |
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NEW QUESTION # 117
A brokerage owned by an insurance company pressures its Brokers to prioritize selling the company's policies, even when other insurers offer better coverage for certain clients. A Broker realizes that a competitor' s policy would better suit a client's needs but feels pressured to sell the in-house product instead. What is the Broker's ethical responsibility in this situation?
Answer: D
Explanation:
The correct answer is B. because a broker's primary professional duty is to act in the client's best interest through honest, transparent, and suitable advice , not to let internal sales pressure override proper recommendations. Where there is a potential conflict of interest , the broker must handle it ethically by disclosing the situation and presenting the client with the options that genuinely meet their needs.
A). is incorrect because job security or employer pressure does not excuse giving advice that is not in the client's best interest. C. is also wrong because withholding suitable alternatives simply because the client did not specifically ask undermines the broker's duty to advise competently and fairly. D. is the clearest ethical breach because it involves knowingly misleading the client.
From a RIBO perspective, this question tests the broker's obligations around professionalism, integrity, and conflicts of interest . A broker must provide fair and informed advice, avoid misleading statements, and ensure the client understands the available suitable options. Where ownership, compensation, or internal pressure may influence the recommendation, transparency is essential. Proper conduct means documenting the advice given, explaining why certain options may be more suitable, and allowing the client to make an informed decision without manipulation.
NEW QUESTION # 118
Which of the following is a section in a Commercial General Liability policy?
Answer: D
Explanation:
The correct answer is C. Personal injury and advertising liability because this is a recognized section of the Commercial General Liability (CGL) policy. In standard CGL wording, liability coverage is commonly divided into parts such as bodily injury and property damage liability , personal and advertising injury liability
, and medical payments . "Personal injury and advertising liability" responds to non-physical injury exposures such as libel, slander, defamation, false arrest, wrongful eviction, and certain advertising-related offences.
This makes it a core liability coverage section within a CGL form.
The other options are not standard CGL sections. A. Additional living expenses is associated with personal property/home insurance , where an insured may be reimbursed for extra costs if they cannot live in their home after an insured loss. B. Personal property is also a property insurance concept, not a liability section of a CGL. D. Crime refers to a separate line of commercial insurance that deals with exposures such as employee dishonesty, theft, robbery, forgery, or fraud. Crime may be packaged with other commercial coverages, but it is not a standard section of the CGL itself.
From a RIBO exam perspective, this question tests the ability to distinguish liability coverage from property and crime insurance forms.
NEW QUESTION # 119
A bank advises a Broker that their client's mortgage has not been paid for several months. What coverage is available to the Mortgagee on the client's Comprehensive Homeowner's Policy?
Answer: C
Explanation:
The correct answer is B. because a Comprehensive Homeowner's Policy does not provide coverage for the borrower's failure to make mortgage payments . Home insurance protects against insured property and liability losses , such as fire, theft, water damage where covered, or legal liability claims. It is not a credit protection product and does not insure the lender against the client's simple non-payment of the mortgage loan.
The confusion often arises because mortgages are commonly shown on property policies under the Standard Mortgage Clause . That clause protects the mortgagee's insurable interest in the property in the event of a covered loss, even where the mortgagor's acts or neglect might otherwise prejudice coverage. But it does not mean the insurer steps in to make overdue mortgage payments or cancel the policy on the mortgagee's behalf because the loan is in arrears.
A). is incorrect because the Standard Mortgage Clause does not create that kind of payment or cancellation right. C. may be something a broker chooses to do as a service step, but it is not "coverage available to the mortgagee." D. is also incorrect because unpaid mortgage installments are separate from unpaid insurance premium.
From a RIBO perspective, this tests understanding of the difference between property insurance protection and loan repayment/default risk .
NEW QUESTION # 120
An insured has incurred $24,000 in claims and has $40,000 in earned premiums. What is the insured's loss ratio?
Answer: D
Explanation:
The correct answer is B because the loss ratio is calculated by dividing incurred claims by earned premium .
In this question:
Loss Ratio = $24,000 ÷ $40,000 = 0.60
This means the insured's loss ratio is 0.60 , which is the same as 60% when converted to a percentage. Since the answer choices appear to use the decimal form rather than the properly stated percentage form, B is the intended exam answer.
This is an important calculation in insurance because loss ratio helps measure how a risk is performing. A higher loss ratio means a larger portion of premium is being used to pay claims, which may affect underwriting decisions, pricing, renewal terms, or market appetite. In commercial insurance, brokers should understand this concept because insurers use it when reviewing accounts, especially for experience-rated or loss-sensitive business.
Why the others are wrong: A is far too low, C would mean claims exceed premium, and D reflects only 6%, which does not match the math. From a RIBO perspective, this question tests basic broker numeracy and understanding of underwriting performance indicators. Always remember: loss ratio = losses ÷ earned premium .
NEW QUESTION # 121
There is a leakage of gas in a nearby factory and the city announces the residents to leave town. Which optional additional coverage of the homeowners' policy covers the expenses to stay in another town?
Answer: A
Explanation:
This question focuses on Additional Living Expenses (ALE) and the specific trigger known as Mass Evacuation. Under the Homeowners Comprehensive Policy, ALE typically pays for hotels and meals only if the insured's own home is physically damaged by a covered peril. However, there is a distinct section for
"Prohibited Access" or "Mass Evacuation."
According to the RIBO Level 1 Blueprint, a broker must know that Mass Evacuation coverage (Option B) is triggered when a civil authority (like the city or police) orders a mandatory evacuation due to a sudden and accidental event, such as a gas leak or a forest fire. Crucially, this coverage applies even if the insured's home is not damaged. The coverage is usually limited to a specific timeframe (often 14 to 30 days) and is intended to cover the immediate out-of-pocket costs of displacement.
In Consulting and Advising, a broker must clarify that "voluntary" evacuation (leaving because you are worried, but not ordered) does not trigger this coverage. This distinction is vital for Relationship Management during widespread local emergencies. The broker acts as an advocate, helping the client understand that their policy provides "peace of mind" for these rare civil emergencies. This technical knowledge falls under Insurance Product Knowledge, distinguishing ALE from standard "Smoke" or "Contamination" perils, which require actual physical damage to the property to respond.
NEW QUESTION # 122
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