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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Design | 32% | - Strategic direction and rationale - Value measurement and outcomes - Ethics and value alignment - Context and innovation impact |
| Topic 2: Leveraging Adjacent Roles and Skills | 19% | - Collaboration with architects and designers - Working with product and business teams - Integrating UX and technical perspectives - Leading cross-functional work |
| Topic 3: Tools and Artifacts | 23% | - Documentation and visualization - Design frameworks and methods - Decision-making tools - Strategy mapping and modeling |
| Topic 4: Intangible Deliverables | 26% | - Stakeholder alignment - Change and adoption enablement - Governance and mindset - Culture and capability building |
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142. Frage
A strategy designer at Cloud Kicks (CK) has crafted a vision for a sustainable future digital commerce strategy, with an emphasis on efficiency for both users and business logistics.
As they design and develop CK*s new mobile app, how should the designer ensure alignment to the vision?
Antwort: B
Begründung:
The designer should establish KPIs and instill checkpoints in the product development process to ensure alignment to the vision of a sustainable future digital commerce strategy. KPIs stand for Key Performance Indicators, which are metrics that measure the progress and success of a product or service against predefined goals and objectives. Checkpoints are moments in the product development process where the team reviews the work done so far, validates the assumptions and hypotheses, and adjusts the plan or direction as needed. Both methods help monitor and evaluate the alignment of the product with the vision, and ensure that the product delivers value to both users and business. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/establish-kpis-and-instill-checkpoints-in-the-product-development-process
143. Frage
Cloud Kicks ' product team is working with the sales team to identify a new feature to add to their next product release. A developer on the team believes it may be on an upcoming Salesforce Release. Which resource should be used to verify this?
Antwort: A
Begründung:
The correct answer is Salesforce Architects Product Roadmaps. The source PDF contains an internal label mismatch, but the answer text itself points to the roadmap resource. Roadmaps are the forward-looking resource for understanding planned product direction and potential upcoming capabilities; release notes are used to verify what is actually shipping in a specific release. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Salesforce Architects Product Roadmaps are forward-looking resources for understanding planned product direction and potential future capabilities. They are useful for strategic exploration, while release notes are the authoritative source once the question is whether functionality is actually included in a specific release. Here, Salesforce Architects Product Roadmaps is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Salesforce Developer Release Notes focuses attention elsewhere, while Salesforce Lightning Design System Release Notes addresses a related concern without providing the same fit to the scenario ' s stated objective.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Go-to-Market Planning - Partner on the Product Roadmap
144. Frage
A global consumer package goods company is about to engage in a digital transformation effort to help siloed departments collaborate more efficiently. The strategy designer and an organizational designer partner to prototype new ways of cross-departmental collaboration. What is a key objective the team should focus on?
Antwort: C
Begründung:
Cross-departmental collaboration relies on shared governance models, alignment on taxonomy, decision- making, and communication structures. In the Platform Strategy Designer context, this question belongs primarily to Leveraging Adjacent Roles/Skills. In Leveraging Adjacent Roles/Skills, the strategy designer works effectively with architects, developers, business analysts, organizational designers, accessibility specialists, and other disciplines so that strategy can move into feasible execution. Effort is a practical prioritization input because it represents the cost, complexity, time, and organizational capacity required to deliver an initiative. Comparing effort with expected value or impact helps teams make transparent trade-offs and direct limited resources toward the strongest opportunities. Here, Create a single enterprise-wide digital governance model. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Unify all organizational tech stacks under one platform. focuses attention elsewhere, while Have the final say in all intra-departmental decisions.
addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Leveraging Adjacent Roles/Skills
Official Salesforce Reference: Design Strategy Prototyping - Explore Key Prototyping Considerations
145. Frage
As part of Cloud Kicks' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format.
Which considerations should a strategy designer share*?
Antwort: C
Begründung:
The strategy designer should share applicable privacy acts as a consideration when collecting personally identifiable information to share in an aggregate format. Privacy acts are laws or regulations that protect the privacy and security of personal data collected by organizations. They vary by country or region, and may have different requirements or restrictions for data collection, processing, storage, and sharing. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/consider-applicable-privacy-acts
146. Frage
Claud Kicks (CK) has launched a new online store with special emphasis on improving user experience.
Which metric should be used to measure user experience improvements achieved as on outcome of the redesign?
Antwort: A
Begründung:
The best metric to measure user experience improvements achieved as an outcome of the redesign is Customer Satisfaction Score (CSAT), which is a simple and direct way of gauging how satisfied customers are with the product or service. Increased transaction volume or Net Adoption Score (NAS) may not reflect the user experience aspects of the redesign.
147. Frage
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