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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: App Administration | 10% | - App installation and configuration - Integration management - Workflow Builder usage |
| Topic 2: User Lifecycle Management | 14% | - Authentication and access control - User provisioning methods - Guest account management |
| Topic 3: Enabling Slack Success | 15% | - Analytics and usage measurement - Adoption strategy and best practices - Optimization and training |
| Topic 4: Channel and User Group Administration | 28% | - Archiving and deletion policies - Channel types and management - User group creation and administration |
| Topic 5: Workspace Administration | 9% | - Multi-workspace architecture design - Workspace visibility and configuration - Workspace creation and approval process |
| Topic 6: Security | 15% | - Security governance and compliance - Audit and monitoring - Data protection and retention policies |
| Topic 7: Fundamentals | 9% | - Slack paid plan features - Workspace and organization settings and dashboards - User roles and responsibilities |
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NEW QUESTION # 66
You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal, and Contractors.
An executive wants to create a communication channel with everyone in the IT and Internal workspace, but not Contractors.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)
Answer: A
Explanation:
Slack recommends:
"Multi-workspace channels allow you to share a channel between select workspaces within an Enterprise Grid org, enabling collaboration across designated workspaces while keeping others excluded." Org-wide channels (A) include all members by default. Slack Connect (B) is for external organizations, not internal collaboration. Inviting Internal members as guests (C) is unnecessary and inefficient.
(Reference: Slack Administration Study Guide - Multi-Workspace Channels)
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NEW QUESTION # 67
You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)
Answer: C
Explanation:
Slack recommends using an org-wide channel for announcements:
"An org-wide channel ensures that important updates reach every member across all workspaces.
Bookmarking learning materials in the channel also provides members with easy access to ongoing resources and updates." Options B and C place too much burden on members to seek out information. D is reactive (waiting for questions) rather than proactive enablement.
(Reference: Slack Administration Study Guide - Managing Change and Member Enablement)
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NEW QUESTION # 68
You're a Workspace Owner for a financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.
Which file retention setting should you enable for your workspace?
(Select the best answer.)
Answer: C
Explanation:
In the Slack Business+ plan, to meet compliance requirements where deleted files must remain discoverable, you must set file retention to:
"Keep all files, including deleted files."
This ensures that even after a user deletes a file, it remains accessible for auditing and compliance purposes.
Simply keeping files (B) does not guarantee deleted files are retained. Options involving "for a set number of days" (C, E) would risk data loss after the timeframe expires, and D (all file versions) focuses on version history, not deletion recovery.
(Reference: Slack Administration Study Guide - File Retention and Compliance Settings)
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NEW QUESTION # 69
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
Answer: B
Explanation:
Workspace Owners and Admins can:
"Remove any custom emoji via the 'Customize Slack' page, ensuring that inappropriate or unwanted emoji are promptly deleted." Option A disables all custom emoji creation but doesn't address removing a specific emoji. Option B incorrectly suggests Brian (a non-admin) can delete it. Option D is incorrect - deletion is fully possible for Admins.
(Reference: Slack Administration Study Guide - Managing Custom Emoji and Content Moderation)
NEW QUESTION # 70
Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)
Answer: C
Explanation:
Slack documentation states:
"To add Multi-Channel Guests, workspace admins or owners should invite them via the workspace menu, and if necessary, route the requests through an approval process." Adding them as full members (B) would grant excessive access. DMing Org Owners (D) is inefficient and informal. @mentioning (C) is not the standard request process.
(Reference: Slack Administration Study Guide - Managing Guest Accounts on Enterprise Grid)
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NEW QUESTION # 71
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