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| Certification Vendor: | Guidewire |
|---|---|
| Exam Name: | ClaimCenter Business Analyst - Mammoth Proctored Exam |
| Exam Number: | ClaimCenter-Business-Analysts |
| Related Certifications: | Guidewire Certified Associate - InsuranceSuite Guidewire Certified Professional - ClaimCenter |
| Exam Price: | $150 USD |
| Exam Format: | Scenario-Based Questions, Multiple Choice |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Real Exam Qty: | 50 |
| Recommended Training: | Guidewire InsuranceSuite Analyst Fundamentals Course ClaimCenter Business Analyst Official Training |
| Exam Registration: | Pearson VUE Guidewire Certification Portal |
| Sample Questions: | Guidewire ClaimCenter-Business-Analysts Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Basic knowledge of insurance industry processes and Guidewire InsuranceSuite fundamentals; recommended prior experience with ClaimCenter configuration or business analysis projects |
| Official Syllabus URL: | https://www.guidewire.com/en/training-and-certification/certification-programs |
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NEW QUESTION # 22
Succeed Insurance requires that all vehicles involved in collisions be evaluated to determine if the vehicle is a total loss. A vehicle claim is deemed a total loss using a calculation based on points earned for selecting specific vehicle information.
What are two examples of acceptance criteria for this business requirement? (Choose two.)
Answer: C,D
Explanation:
Acceptance Criteria (AC) are specific conditions that the software must satisfy to be accepted by the user. In the context of a User Story, AC must be written as testable outcomes or verification steps (pass/fail conditions), not as implementation tasks for the developer.
* Option D (Testable Outcome):"Validate the assignment to the Salvage Group when calculated points are 25 or greater."This is a perfect example of AC. It describes a specific scenario (Points >= 25) and the expected system behavior (Assign to Salvage Group). A tester can run this scenario and objectively determine if the system passes or fails.
* Option A (Testable Outcome):"Ensure that the business rule generates the Review for Salvage Activity."Similarly, this describes the expectedresultof the logic. It does not tell the developerhowto write the code, but it tells the QA team what to look for (the creation of a specific Activity) to confirm the requirement is met.
Why other options are incorrect:
* Option B ("Add a question..."):This is anImplementation Task. It describes work the developer must do ("Add a question"), but it is not a criterion for verifying the end-to-end business value.
* Option C ("Create a business rule..."):This is also anImplementation Task. A user cannot "test" that a rule was created; they test theeffectof that rule (which is described in A and D). Acceptance criteria focus on the "What" (behavior), while tasks focus on the "How" (configuration).
Here are the 100% verified answers for Question 16 and Question 17, formatted as requested.
NEW QUESTION # 23
Succeed Insurance handles a small volume of asbestos claims in their legacy system. These claims can remain open for many years to cover medical costs to claimants due to illnesses caused by exposure to asbestos in the workplace.
Succeed has the following requirements for paying these claims with the New Check Wizard:
. No indemnity (claim cost) payments can be made until a medical assessment of the claimant is completed.
. Expense payments can be made to cover Succeed's costs to process the claim.
Which feature in the base product can be extended to support both of these requirements?
Answer: A
Explanation:
250 to 350 words From Exact Extract of Guidewire ClaimCenter Business Analyst documentation:
The requirement to block specific types of payments (Indemnity) while allowing others (Expenses) based on the status of claim data (Medical Assessment) is best handled by Validation Rules at the Ability to Pay level.
* Ability to Pay (Option D):In Guidewire ClaimCenter, the "Ability to Pay" is a specificValidation Level. When a user attempts to issue a check, the system runs a set of validation rules to ensure the claim has reached a sufficient level of maturity and data completeness. This is the "gatekeeper" for payments.
* How it works for this scenario:A Business Analyst can define a validation rule at the "Ability to Pay" level that states:"If the Payment Type is Indemnity AND the Medical Assessment is incomplete, then raise an error."
* Why it fits:This logic perfectly satisfies both requirements.
* It blocks Indemnity payments if the assessment is missing.
* It implicitly allows Expense payments to proceed because the rule only checks for Indemnity payments.
Why other options are incorrect:
* Authority Limits (A)control theamountof money a user can approve, not the prerequisites for payment.
* Transaction Approval Rules (B)are used to route checks for supervisory review based on criteria, not to block them entirely due to missing data.
* Financial Holds (C)are generally applied to a whole claim or exposure to suspendallpayments (or broadly all payments of a certain category). While possible to configure, they are less flexible than Validation Rules for checking specific data fields like "Medical Assessment" dynamically during the check wizard process.
NEW QUESTION # 24
A Business Analyst (BA) noticed that one of the User Story Card files for the project indicated that it had recently been modified. The BA wanted to see who changed it, what was changed, and why it was changed.
Where on the Story Card can the BA go to determine the changes recently made to it?
Answer: D
Explanation:
In the standard Guidewire User Story Card template (an Excel-based tool used for requirements gathering), version control is manually tracked to ensure auditability and clarity among the project team.
* Document Control Tab (Option C):This is typically the first tab in the Story Card workbook. It contains a section specifically forAmendment History(or Revision History).
* Content:This section is designed to capture:
* Who:The author of the change.
* When:The date of the change.
* What/Why: A description of the modification (e.g., "Updated Acceptance Criteria based on Workshop feedback").
This provides the specific "Who, What, and Why" requested in the scenario.
Why other options are incorrect:
* File > Properties (A):This is standard Excel metadata. It shows the "Last Modified By" user and date, but it cannot explainwhatspecific cells were changed orwhy(the business context).
* Action Items (B):This tab tracks open questions or tasks, not the revision history of the document requirements.
* UI Fields (D):This tab tracks the requirements for screen fields, but does not serve as a changelog for the entire document.
NEW QUESTION # 25
What is a reason to assign a unique identification number to each User Story Card in ClaimCenter implementation projects?
Answer: D
Explanation:
In Guidewire implementation methodology (such as SurePath), traceability and organization are maintained through strict naming conventions.
* Naming Convention (Option C):A unique identification number is assigned to every User Story Card to create a consistent naming structure:Product - Theme - Subtheme - ID. (For example: CC - FNOL - Vehicle - 001).
* Purpose:This convention allows Business Analysts, Developers, and QA testers to easily reference, search, and trace requirements across different tools (e.g., from the Story Card in Excel/Jira to the code in Studio and the test cases in the testing suite).
* Why not A, B, or D?Time estimation (A) uses "Story Points," not the ID. Burndown charts (B) track velocity/points, not criteria IDs. Backlogs (D) are organized byBusiness Value/Priority, not just numerically by ID.
NEW QUESTION # 26
During claim intake and adjudication, Adjusters capture contact information for the insured and all claimants.
To improve customer service and reduce the time required to reach these contacts to gather additional claim information, Succeed Insurance will capture the preferred contact method for all person contacts. The new field will be added to the contact details screen of the user interface (UI) as a drop-down list displaying all valid contact methods including email, mail, and phone.
Which version correctly lists the preferred contact methods in the Typelists tab of the Parties Involved User Story Card?
Answer: C
Explanation:
To correctly document a Typelist in a User Story Card, the Business Analyst must understand both the data structure (Codes vs. Names) and the configuration state (New vs. Modified).
* Code Validity:In Guidewire, aTypecode(the value stored in the database) must be a unique identifier for each option in the list.
* Option Bcorrectly lists distinct codes: email, mail, and phone.
* Options A and Care incorrect because they list theTypelist Name(PreferredContactMethod) as the Codefor every single row. You cannot have multiple entries with the same primary key (Code) in one list.
* Configuration State (New vs. Modified):The PreferredContactMethod typelist is a standardBase Productfeature in Guidewire ClaimCenter. It already exists out-of-the-box.
* Option Bcorrectly identifies the Status as"Modified". When you add values to or configure an existing base typelist, you document it as "Modified".
* Option Dis incorrect because it lists the Status as"New". This would imply creating a brand new custom typelist (e.g., MyCustomList_Ext), which is not necessary for standard contact methods.
Therefore,Option Bis the only version that has valid, unique codes and the correct configuration status.
NEW QUESTION # 27
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