Energy-and-Utilities-Cloud퍼펙트최신덤프공부 & Energy-and-Utilities-Cloud인증시험대비공부문제

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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Service and Support Processes	20%	- Outage management and restoration processes - Case management for utilities - Service order and work order management - Customer engagement and self-service portals
Topic 2: Energy and Utilities Cloud Overview	15%	- Key use cases for utilities companies - Industry overview and business challenges - Energy and Utilities Cloud features and capabilities
Topic 3: Energy and Utilities Cloud Configuration	25%	- Customizing page layouts and record types - Integration with other Salesforce products - Setting up Energy and Utilities Cloud - Configuring industry-specific features
Topic 4: Meter and Usage Management	20%	- Meter lifecycle management - Usage data processing and analytics - Meter data integration - Service point and premise management
Topic 5: Energy and Utilities Cloud Data Model	20%	- Meter data management - Standard and custom objects for Energy and Utilities Cloud - Account and contact model for utilities - Data relationships and hierarchies

>> Energy-and-Utilities-Cloud퍼펙트 최신 덤프공부 <<

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최신 Accredited Professional Certification Energy-and-Utilities-Cloud 무료샘플문제 (Q20-Q25):

질문 # 20
An energy and utilities company wants to use objects for multi-site locations What three objects can they use out of the box?

A. Premises
B. Asset
C. Service Account
D. Quote
E. Service Point

정답：A,C,E

설명：
For an energy and utilities company looking to manage multi-site locations using Salesforce Energy and Utilities Cloud, the following objects can be utilized out of the box: A.Service Account: Represents the account receiving the service and can be used to organize and relate to multiple service locations. C.Service Point: Represents a specific physical location where services are delivered or measured, such as a metering point for utilities. D.Premises: Represents the physical location or property where service points are located, enabling the organization of multiple service points within a larger geographical or physical area.
These objects collectively facilitate the effective management of multi-site locations, providing a structured approach to tracking service delivery and consumption across different sites.References= The Salesforce Energy and Utilities Cloud documentation outlines the use of these objects within the standard data model, providing a foundation for managing complex site structures and utility services:https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy

질문 # 21
Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energyand utilities market?

A. Regulatory and technology changes
B. Digital first and work-from anywhere in real time
C. Capitalization of the cloud
D. Removing the complexity from the business
E. Customer expectations and values

정답：A,B,E

설명：
The energy and utilities market is currently experiencing significant disruption due to several factors.
Regulatory and technology changes are at the forefront, with new policies and advancements in technology pushing companies towards more sustainable and efficient operations. Digital-first strategies and the capability to work from anywhere in real time are also transformative, as they allow for greater flexibility, improved customer service, and enhanced operational efficiency. Finally, changing customer expectations and values, particularly regarding sustainability, reliability, and personalized service, are influencing how energy and utilities companies operate. These disruptions require companies to adapt and innovate, leveraging digital transformation to meet evolving demands.References= These insights are based on Salesforce's discussions on industry trends and challenges within the Energy and Utilities Cloud documentation and resources. Key topics include digital transformation, customer engagement, and adapting to regulatory changes. Salesforce's industry insights and trend analysis provide a comprehensive overview of these disruptions.

질문 # 22
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

A. The Customer Acquisition Management application cannot support unauthenticated self serve portal users
B. A consultant should create new permission sets to grant appropriate access to all required objects.
C. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
D. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

정답：D

설명：
For the Customer Acquisition Management application to support unauthenticated self-serve portal users, the correct configuration of permission sets is crucial. The EnergyRuntimeB2CSales sample permission set designed for Guest User profiles enables unauthenticated users to interact with necessary parts of the application without compromising security or functionality. Additionally, the EnergyRuntimeB2CSalesCustomerCommunityUser permission set provides authenticated community users with appropriate access rights, ensuring a seamless user experience across both authenticated and unauthenticated scenarios.
Reference = The setup and configuration of these permission sets are discussed in the Salesforce Energy and Utilities Cloud security and user management documentation, ensuring applications like Customer Acquisition Management are accessible yet secure.

질문 # 23
How is the Energy and Utilities Cloud solution installed on an org?

A. Its installed as a managed package and unmanaged components
B. The functionality is unlocked based on the license types assigned to the org
C. A specialized org that Salesforce creates with the solution installed is required
D. Its included as part of core and will be deployed when licenses are purchased

정답：A

질문 # 24
Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

A. install Salesforce Service Cloud and start building custom objects and APEX classes.
B. Start evaluating productsand offerings from as many third-party suppliers as possible.
C. Immediately start building the solution in their favorite technology.
D. Select the Energy and Utilities Cloud applications that best meet the company's needs

정답：D

설명：
As the project team transitions from the discovery and solution design phase to implementation, the first step in the build process should be selecting the Energy and Utilities Cloud applications that best align with the company's specific needs. This step ensures that the foundation of the project is based on applications that directly address the identified business requirements and goals, enabling a more targeted and effective implementation strategy. Starting with a clear selection of the appropriate Energy and Utilities Cloud applications allows for focused development efforts and maximizes the efficiency of the project team.References= Salesforce Energy and Utilities Cloud documentation outlines the importance of selecting the right applications as a critical initial step in the implementation process. This approach is supported by best practices in project management and implementation strategies for Salesforce solutions:https://www.salesforce.com/products/industries/energy-and-utilities/overview/

질문 # 25
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