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Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Productivity and Collaboration	7%	- Collaboration Tools 1. Calendar Management 2. Chatter 3. Activities
Topic 2: Object Manager and Lightning App Builder	20%	- Object Customization 1. Record Types 2. Custom Objects 3. Fields and Relationships - Page Customization 1. Lightning Record Pages 2. Dynamic Forms
Topic 3: Service and Support Applications	11%	- Customer Support 1. Knowledge 2. Case Management 3. Entitlements
Topic 4: Workflow and Process Automation	16%	- Automation Tools 1. Flow Builder 2. Approval Processes 3. Business Process Automation
Topic 5: Data and Analytics Management	14%	- Analytics 1. Dashboards 2. Reports - Data Management 1. Data Quality 2. Import and Export Data 3. Duplicate Management
Topic 6: Configuration and Setup	20%	- Company Settings 1. Organization Settings 2. Fiscal Year Configuration 3. Business Hours and Holidays - User Interface Configuration 1. Lightning Experience Settings 2. App Customization
Topic 7: Sales and Marketing Applications	12%	- Sales Productivity 1. Accounts and Contacts 2. Opportunities 3. Leads - Marketing Features 1. Campaign Influence 2. Campaign Management

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Salesforce-Certified-Administrator Practice Exam Questions & Salesforce-Certified-Administrator Sample Questions

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Salesforce Certified Administrator Sample Questions (Q183-Q188):

NEW QUESTION # 183
Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.
What should an administrator suggest to meet this request?

A. Define a new Stage picklist value.
B. Configure Forecasting support.
C. Create a custom field on Opportunity.
D. Make the field editable on page layouts

Answer: D

Explanation:
Explanation
Probability is a standard percentage field on the Opportunity object that indicates how likely an opportunity will close successfully. It is automatically calculated based on the opportunity stage unless you make it editable on page layouts. To allow sales reps to change the probability field value of their opportunities, you need to make the field editable on page layouts. References:
https://help.salesforce.com/s/articleView?id=sf.opportunity_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_layoutedit.htm&type=5

NEW QUESTION # 184
Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.
What should an administrator suggest to meet this request?

A. Define a new Stage picklist value.
B. Configure Forecasting support.
C. Create a custom field on Opportunity.
D. Make the field editable on page layouts

Answer: D

NEW QUESTION # 185
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases.
Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available.

A. Usage based entitlement related list in company information.
B. Search for licenses types in setup.
C. User Licenses Related List in Company information.
D. User Management settings in setup.

Answer: C

NEW QUESTION # 186
The administrator for AW Computing is working witha user who is having trouble togging in to Salesforce.
What should the administrator do to identify why the user Is unable to log in?

A. Reset the security token for the profile.
B. Check the attempted logins by running the setup audit trail.
C. Review the login history for the user.
D. Pull the password history to ensure the password policy was followed.

Answer: C

Explanation:
Explanation
To identify why a user is unable to log in to Salesforce, the administrator should review the login history for the user. The login historyshows the date and time of each login attempt, the source IP address, the browser and platform used, the login type (such as username and password or single sign-on), and the status (such as success or failure). The login history can help troubleshoot common login issues such as incorrect username or password, invalid security token, IP restrictions, or login hours violations. Checking the attempted logins by running the setup audit trail, pulling the password history, or resetting the security token for the profile will not help identify why a user is unable to log in.
References:https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5

NEW QUESTION # 187
The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field.
How were these records added without error?

A. The Restricted picklist checkbox was unchecked.
B. The Add to All Record Types checkbox was selected.
C. A global picklist value set was used to populate the picklist.
D. Field-level security was set to Visible for all profiles.

Answer: A

NEW QUESTION # 188
......

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