Exam ISACA CGEIT Outline & CGEIT Guide

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ISACA CGEIT Exam Syllabus Topics:

SectionWeightObjectives
IT Resources15%- Human Resources
  • 1. Training and certification
  • 2. Performance evaluation
  • 3. Staffing and skills development
  • 4. Competency framework
- External Resources
  • 1. Service provider relationships
  • 2. Vendor management
  • 3. Outsourcing governance
- Technology Resources
  • 1. Infrastructure planning
  • 2. Capacity planning
  • 3. Technology standards
- Application Resources
  • 1. Application portfolio management
  • 2. Custom vs. package decisions
  • 3. Software lifecycle management
Value Optimization10%- IT Governance Maturity
  • 1. Benchmarking
  • 2. Improvement planning
  • 3. Maturity assessment models
- Cost Optimization
  • 1. Cost optimization initiatives
  • 2. Total cost of ownership
  • 3. IT cost efficiency
- Quality and Performance
  • 1. Process optimization
  • 2. Performance measurement
  • 3. Service quality management
- Value Creation
  • 1. Digital transformation
  • 2. Business value drivers
  • 3. Innovation and emerging technologies
Benefits Realization20%- Benefits Management Framework
  • 1. Benefits tracking and measurement
  • 2. Benefits identification
  • 3. Benefits realization validation
- Business Case Development
  • 1. ROI analysis
  • 2. Business case approval process
  • 3. Cost-benefit analysis
- Change Management
  • 1. Organizational change
  • 2. Change readiness assessment
  • 3. Stakeholder engagement
- Portfolio Optimization
  • 1. Project portfolio management
  • 2. IT investment prioritization
  • 3. Disinvestment decisions
Governance of Enterprise IT25%- Resource Management
  • 1. Human resource management
  • 2. Knowledge management
  • 3. IT service outsourcing
- Stakeholder Communication
  • 1. Governance reporting
  • 2. IT governance communication
  • 3. Board and executive communication
- Risk Management
  • 1. Risk assessment and mitigation
  • 2. Compliance and regulatory requirements
  • 3. Business continuity planning
- Strategic Alignment
  • 1. Enterprise architecture alignment
  • 2. IT and business alignment
  • 3. Governance framework adoption
  • 4. IT governance policy development
- Performance Management
  • 1. IT balanced scorecard
  • 2. Continuous improvement
  • 3. Metrics and KPIs
  • 4. Monitoring and reporting
- Value Delivery
  • 1. Service level agreements
  • 2. Portfolio management
  • 3. Investment management
  • 4. Project governance
Risk Optimization30%- Risk Assessment
  • 1. Risk prioritization
  • 2. Risk analysis and evaluation
  • 3. Risk identification
- Compliance and Assurance
  • 1. Internal control frameworks
  • 2. Audit and assurance
  • 3. Regulatory compliance
- Business Continuity and Resilience
  • 1. Crisis management
  • 2. Disaster recovery planning
  • 3. Business impact analysis
- Risk Framework
  • 1. Enterprise risk management (ERM)
  • 2. IT risk appetite and tolerance
  • 3. Risk governance structure
- Information Security
  • 1. Security governance
  • 2. Data protection
  • 3. Cyber risk management
- Risk Response
  • 1. Control design and implementation
  • 2. Risk mitigation strategies
  • 3. Risk monitoring and reporting

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ISACA Certified in the Governance of Enterprise IT Exam Sample Questions (Q467-Q472):

NEW QUESTION # 467
A CEO realizes the need to implement IT governance to support the strategic alignment of business and IT goals. Which of the following would BEST enable this initiative?

Answer: D

Explanation:
Effective culture change is the process of transforming the values, beliefs, behaviors, and norms of the organization and its stakeholders to support the strategic alignment of business and IT goals. Effective culture change can enable the implementation of IT governance by:
Creating a shared vision and understanding of the purpose, benefits, and expectations of IT governance Engaging and empowering the stakeholders to participate and collaborate in IT governance activities and decisions Fostering a culture of trust, transparency, accountability, and responsibility for IT governance outcomes Encouraging a culture of innovation, learning, and improvement for IT governance processes and practices Aligning the incentives and rewards with the IT governance objectives and performance References:
According to the CGEIT Review Manual 2022, "Culture is a key enabler for effective IT governance. Culture influences how people behave, communicate, collaborate, and make decisions. Culture also affects how people perceive, value, and use IT. Therefore, culture change is often necessary to implement IT governance successfully."1 According to the ISACA article on Culture Change: A Critical Success Factor for Effective IT Governance2,
"Culture change is not an easy task; it requires strong leadership, clear communication, stakeholder involvement, and continuous monitoring and feedback. However, culture change can also bring significant benefits for IT governance, such as improved alignment, engagement, performance, and value creation." According to the CIO article on How to create a culture of innovation in IT3, "Creating a culture of innovation in IT requires more than hiring talented people and acquiring the latest technologies. It also requires a shift in mindset, behavior, and structure that fosters creativity, collaboration, experimentation, and learning."


NEW QUESTION # 468
To enable IT to deliver adequate services and maintain availability of a web-facing infrastructure, an IT governance committee should FIRST establish:

Answer: C

Explanation:
Key performance indicators (KPIs) are metrics that help measure the performance of IT service delivery and align it with the business goals and stakeholder expectations. KPIs can help the IT governance committee to monitor, evaluate and improve the availability, quality and efficiency of the web-facing infrastructure. KPIs can also help identify and address any issues or risks that may affect the service level agreements (SLAs) or customer satisfaction. KPIs should be established before implementing other measures such as web operations procedures, business continuity plans (BCPs) or customer survey processes, as they provide the basis for setting objectives, targets and benchmarks for these measures. : ISACA, Performance Measurement Metrics for IT Governance, page 11. datapine, Top 20 IT KPIs - Explore The Best IT KPI Examples & IT Metrics


NEW QUESTION # 469
Gary is the project manager for his organization. He is working with the project stakeholders on the project requirements and how risks may affect their project. One of the stakeholders is confused about what constitutes risks in the project. Which of the following is the most accurate definition of a project risk?

Answer: D


NEW QUESTION # 470
Beth is a project team member on the JHG Project. Beth has added extra features to the project and this has introduced new risks to the project work. The project manager of the JHG project elects to remove the features Beth has added. The process of removing the extra features to remove the risks is called what?

Answer: A


NEW QUESTION # 471
You work as a project manager for BlueWell Inc. You have to communicate the causes of risk events to the stakeholders. Which risk diagramming technique you will use to communicate the causes of risk events to project stakeholders?

Answer: B


NEW QUESTION # 472
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