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| Section | Objectives |
|---|---|
| Topic 1: Competencies of a Business Analyst | - Professional behaviours and ethics - Analytical and communication skills |
| Topic 2: What is Business Analysis | - Business change lifecycle overview - Role and purpose of business analysis |
| Topic 3: Stakeholder Analysis and Management | - Stakeholder identification and classification - Engagement and communication planning |
| Topic 4: Strategy Analysis | - Understanding business context - Identifying business needs and drivers |
| Topic 5: Modelling and Analysis Techniques | - Process modelling and diagrams - Business and data modelling basics |
| Topic 6: Investigation Techniques | - Data gathering methods (interviews, workshops, observation) - Document and data analysis |
| Topic 7: Delivering the Business Solution | - Solution evaluation and acceptance - Benefits realisation overview |
| Topic 8: Requirements Engineering | - Requirements validation and management - Requirements elicitation and documentation |
>> PC-BA-FBA-20 Exam Objectives <<
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NEW QUESTION # 78
When running workshops it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop.
Which of the following terms describes this role?
Answer: D
NEW QUESTION # 79
Which of the following options only includes workshop discovery techniques?
Answer: B
NEW QUESTION # 80
What are the three levels of the business process hierarchy?
Answer: D
Explanation:
Business processes are typically organised into a three-level hierarchy to manage complexity and provide a clear line of sight from strategy to execution. The standard levels, moving from the highest to the lowest level of detail, are:
Enterprise (or Value Chain): The highest level, showing the core business functions (e.g., "Sell Product," "Develop Product").
Event-Response (or End-to-End): The mid-level, showing the process triggered by a business event and concluding with an outcome (e.g., "Handle Customer Order").
Actor-Task (or Detailed/Procedure): The lowest level, showing the individual steps and actions taken by the actors to complete a process (e.g., "Check stock availability," "Package item").
Therefore, the three key levels that define this breakdown are Enterprise, event-response, actor-task.
(Reference: BCS Modelling Business Processes / BCS Business Analysis Practice - Business Process Hierarchy)
NEW QUESTION # 81
Which of the following statements about formal observation as an investigation technique are TRUE?
It helps the analyst to...
a) ... negotiate and resolve conflicting requirements
b) ... understand the physical business environment
c) ... obtain buy-in from a range of stakeholders
d) ... identify tacit knowledge in business practice.
Answer: D
Explanation:
The true statements about formal observation are b and d. Formal observation is when a business analyst watches an individual or group perform their work. Statement (b) is true as observing the environment directly helps the analyst understand the physical business environment and how it influences the work.
Statement (d) is true because observation is particularly effective for identifying tacit knowledge (unspoken or unwritten rules, shortcuts, or skills) that the worker may take for granted or find difficult to articulate during an interview. Statement (a) is false as observation is a passive technique, not suitable for actively negotiating or resolving conflicts, which is better suited for workshops or interviews. Statement (c) is false as observation does not actively engage a wide range of stakeholders to obtain buy-in.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Investigative Techniques, Observation)
NEW QUESTION # 82
Which of the following is a goal of all workshops?
Answer: A
Explanation:
Workshops are structured meetings designed to achieve specific objectives through group participation.
Regardless of the workshop ' s focus, collaboration is a fundamental goal.
Key Considerations:
* Collaboration: Workshops bring stakeholders together to share ideas, solve problems, and make decisions collaboratively.
* Reviewing the Business Case: While reviewing the business case may be a specific objective of some workshops, it is not a universal goal.
* Creating Mind Maps and Process Models: These are tools or outputs of workshops, not overarching goals.
* Brainstorming Ideas: Brainstorming is a technique used in workshops but is not the ultimate goal of all workshops.
Evaluation of Each Option:
* A. Collaboration: Collaboration is the core purpose of workshops, enabling participants to work together effectively. Conclusion: This is correct .
* B. Reviewing the business case: This is a specific objective, not a universal goal of all workshops.
Conclusion: This is not correct .
* C. Creating mind maps and process models: These are tools or outputs, not goals. Conclusion: This is not correct .
* D. Brainstorming ideas: Brainstorming is a technique, not the overarching goal of all workshops.
Conclusion: This is not correct .
Final Recommendation:
The goal of all workshops is:
A). Collaboration.
NEW QUESTION # 83
......
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