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BCS PC-BA-FBA-20 Exam Syllabus Topics:

SectionWeightObjectives
Documenting and Modelling Requirements10%- Requirements documentation
  • 1. Process modelling
  • 2. Use case modelling
  • 3. Data modelling
Establishing the Requirements10%- Requirements engineering
  • 1. Requirements classification
  • 2. Requirements prioritisation
  • 3. Requirements elicitation
Making the Business Case5%- Business case development
  • 1. Risk assessment
  • 2. Cost-benefit analysis
  • 3. Investment appraisal
Improving Business Services and Processes12.5%- Business process improvement
  • 1. Gap analysis
  • 2. Business process redesign
  • 3. Process modelling
What is Business Analysis5%- Business analysis concepts
  • 1. Role and responsibilities of a business analyst
  • 2. Origins and development of business analysis
  • 3. Business change and improvement
Validating and Managing Requirements5%- Requirements management
  • 1. Requirements traceability
  • 2. Requirements validation
  • 3. Change control
Analysing and Managing Stakeholders10%- Stakeholder analysis
  • 1. Stakeholder identification
  • 2. Stakeholder categorisation
  • 3. Stakeholder management strategies
Defining the Solution7.5%- Solution definition
  • 1. Feasibility assessment
  • 2. Business options
  • 3. Solution scope
The Business Analysis Service Framework2.5%- Framework concepts
  • 1. Business change lifecycle
  • 2. Business analysis process model
Delivering the Requirements5%- Requirements delivery
  • 1. Agile delivery support
  • 2. Requirements readiness
  • 3. Iteration planning
Delivering the Business Solution5%- Business solution implementation
  • 1. Benefits realisation
  • 2. Solution deployment
  • 3. Post-implementation review
Investigating the Business Situation12.5%- Investigation techniques
  • 1. Scenarios and prototyping
  • 2. Interviews
  • 3. Observation
  • 4. Workshops
The Strategic Context for Business Analysis7.5%- Strategy analysis
  • 1. MOST analysis
  • 2. PESTLE analysis
  • 3. Porter's Five Forces
  • 4. SWOT analysis
The Competencies of a Business Analyst2.5%- Business analyst competencies
  • 1. Professional techniques
  • 2. Personal qualities
  • 3. Business knowledge

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BCS Foundation Certificate in Business Analysis V4.1 認定 PC-BA-FBA-20 試験問題 (Q69-Q74):

質問 # 69
Which of the following is an advantage to the host organisation of using an internal consultant to conduct a business analysis project?

正解:A


質問 # 70
Which element of the POPIT™ model would consider distribution of data, when conducting a gap analysis?

正解:A

解説:
The POPIT™ model ' s five elements are: People, Organisation, Processes, Information, and Technology.
The element that encompasses all matters related to data, records, and systems is Information and Technology. The ' Information ' part specifically covers the data that the organisation collects, stores, uses, and communicates, which includes the way that data (information) is distributed and shared across the organisation and with external parties. The ' Technology ' part covers the applications and hardware used to manage this information. Therefore, considering the distribution of data falls under the joint element of Information and Technology.
(Reference: BCS Business Analysis Practice - POPIT Model)


質問 # 71
What are the categories shown in a RACI chart?

正解:B

解説:
The RACI chart is a technique used to clarify and document the roles and responsibilities for activities, tasks, or deliverables within a project or business process. It is an acronym that defines the four key types of involvement:
Responsible: The person or team who does the work to complete the task.
Accountable: The person who is ultimately answerable for the correct and thorough completion of the deliverable or task, and who approves the work. Only one person can be Accountable.
Consulted: The people whose opinions are sought, and with whom there is two-way communication.
Informed: The people who are kept up-to-date on progress, often only at the completion of the task or deliverable, and with whom there is only one-way communication.
The correct categories are therefore Responsible, Accountable, Consulted, Informed.
(Reference: BCS Business Analysis Practice - Stakeholder Management, RACI Matrix)


質問 # 72
Which ONE model is used for planning the training the support that people need as they adapt to change?

正解:D


質問 # 73
What is the recommended management strategy to be taken to manage a stakeholder with some power and some interest in the power/interest grid?

正解:D

解説:
The Power/Interest Grid is a tool used to determine appropriate strategies for managing different stakeholder groups based on their level of power (influence) and interest in the project. The grid defines four quadrants, each with a recommended management strategy:
High Power, High Interest: Manage Closely
High Power, Low Interest: Keep Satisfied
Low Power, High Interest: Keep Informed
Low Power, Low Interest: Watch (Minimum effort)
The category of Some Power, Some Interest is generally considered the mid-range or main group of stakeholders. For these individuals, the best strategy is to Keep onside (or Manage Regularly). This strategy means maintaining regular communication, involving them in the project at appropriate times, and ensuring their needs and concerns are addressed so that their interest remains positive and their moderate power does not turn against the project.
(Reference: BCS Business Analysis Practice - Stakeholder Management, Power/Interest Grid)


質問 # 74
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