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BCS PC-BA-FBA-20 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|
| Documenting and Modelling Requirements | 10% | - Requirements documentation
- 1. Process modelling
- 2. Use case modelling
- 3. Data modelling
|
| Establishing the Requirements | 10% | - Requirements engineering
- 1. Requirements classification
- 2. Requirements prioritisation
- 3. Requirements elicitation
|
| Making the Business Case | 5% | - Business case development
- 1. Risk assessment
- 2. Cost-benefit analysis
- 3. Investment appraisal
|
| Improving Business Services and Processes | 12.5% | - Business process improvement
- 1. Gap analysis
- 2. Business process redesign
- 3. Process modelling
|
| What is Business Analysis | 5% | - Business analysis concepts
- 1. Role and responsibilities of a business analyst
- 2. Origins and development of business analysis
- 3. Business change and improvement
|
| Validating and Managing Requirements | 5% | - Requirements management
- 1. Requirements traceability
- 2. Requirements validation
- 3. Change control
|
| Analysing and Managing Stakeholders | 10% | - Stakeholder analysis
- 1. Stakeholder identification
- 2. Stakeholder categorisation
- 3. Stakeholder management strategies
|
| Defining the Solution | 7.5% | - Solution definition
- 1. Feasibility assessment
- 2. Business options
- 3. Solution scope
|
| The Business Analysis Service Framework | 2.5% | - Framework concepts
- 1. Business change lifecycle
- 2. Business analysis process model
|
| Delivering the Requirements | 5% | - Requirements delivery
- 1. Agile delivery support
- 2. Requirements readiness
- 3. Iteration planning
|
| Delivering the Business Solution | 5% | - Business solution implementation
- 1. Benefits realisation
- 2. Solution deployment
- 3. Post-implementation review
|
| Investigating the Business Situation | 12.5% | - Investigation techniques
- 1. Scenarios and prototyping
- 2. Interviews
- 3. Observation
- 4. Workshops
|
| The Strategic Context for Business Analysis | 7.5% | - Strategy analysis
- 1. MOST analysis
- 2. PESTLE analysis
- 3. Porter's Five Forces
- 4. SWOT analysis
|
| The Competencies of a Business Analyst | 2.5% | - Business analyst competencies
- 1. Professional techniques
- 2. Personal qualities
- 3. Business knowledge
|
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BCS Foundation Certificate in Business Analysis V4.1 認定 PC-BA-FBA-20 試験問題 (Q69-Q74):
質問 # 69
Which of the following is an advantage to the host organisation of using an internal consultant to conduct a business analysis project?
- A. They will be familiar with the host organisation.
- B. They will only be paid when they are needed.
- C. They will have a broad business perspective.
- D. They will have a dispassionate view of the host organisation.
正解:A
質問 # 70
Which element of the POPIT™ model would consider distribution of data, when conducting a gap analysis?
- A. Information and technology
- B. Process.
- C. People.
- D. Organisation
正解:A
解説:
The POPIT™ model ' s five elements are: People, Organisation, Processes, Information, and Technology.
The element that encompasses all matters related to data, records, and systems is Information and Technology. The ' Information ' part specifically covers the data that the organisation collects, stores, uses, and communicates, which includes the way that data (information) is distributed and shared across the organisation and with external parties. The ' Technology ' part covers the applications and hardware used to manage this information. Therefore, considering the distribution of data falls under the joint element of Information and Technology.
(Reference: BCS Business Analysis Practice - POPIT Model)
質問 # 71
What are the categories shown in a RACI chart?
- A. Responsible, Accountable, Consulted, Influenced
- B. Responsible, Accountable, Consulted, Informed
- C. Responsible, Allocated, Consulted, Informed
- D. Responsible, Accountable, Created, Informed
正解:B
解説:
The RACI chart is a technique used to clarify and document the roles and responsibilities for activities, tasks, or deliverables within a project or business process. It is an acronym that defines the four key types of involvement:
Responsible: The person or team who does the work to complete the task.
Accountable: The person who is ultimately answerable for the correct and thorough completion of the deliverable or task, and who approves the work. Only one person can be Accountable.
Consulted: The people whose opinions are sought, and with whom there is two-way communication.
Informed: The people who are kept up-to-date on progress, often only at the completion of the task or deliverable, and with whom there is only one-way communication.
The correct categories are therefore Responsible, Accountable, Consulted, Informed.
(Reference: BCS Business Analysis Practice - Stakeholder Management, RACI Matrix)
質問 # 72
Which ONE model is used for planning the training the support that people need as they adapt to change?
- A. The Change Control Process Model.
- B. The Capability Maturity Model
- C. The Corporate Training Plan
- D. The Concerns-Based Adoption Model.
正解:D
質問 # 73
What is the recommended management strategy to be taken to manage a stakeholder with some power and some interest in the power/interest grid?
- A. Keep informed
- B. Keep satisfied
- C. Watch
- D. Keep onside
正解:D
解説:
The Power/Interest Grid is a tool used to determine appropriate strategies for managing different stakeholder groups based on their level of power (influence) and interest in the project. The grid defines four quadrants, each with a recommended management strategy:
High Power, High Interest: Manage Closely
High Power, Low Interest: Keep Satisfied
Low Power, High Interest: Keep Informed
Low Power, Low Interest: Watch (Minimum effort)
The category of Some Power, Some Interest is generally considered the mid-range or main group of stakeholders. For these individuals, the best strategy is to Keep onside (or Manage Regularly). This strategy means maintaining regular communication, involving them in the project at appropriate times, and ensuring their needs and concerns are addressed so that their interest remains positive and their moderate power does not turn against the project.
(Reference: BCS Business Analysis Practice - Stakeholder Management, Power/Interest Grid)
質問 # 74
......
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