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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Analytics & Insights	10%	- KPI measurement 1. Define success metrics 2. Report on business outcomes - Configure analytics features 1. Forecasting configuration 2. Sales Cloud Einstein features 3. Einstein Analytics basics
Planning & Solution Design	25%	- Design Sales Cloud solution 1. Design lead management process 2. Design opportunity management 3. Design account and contact management - Design user adoption strategy 1. Change management 2. Training requirements - Define data model requirements 1. Custom objects design 2. Field-level security 3. Record types and page layouts
Salesforce Configuration	25%	- Configure reporting and dashboards 1. Dashboard components 2. Custom report types 3. Standard and custom reports - Set up Sales Cloud features 1. Configure Einstein Activity Capture 2. Set up Salesforce Engage 3. Configure lead scoring - Implement automation 1. Flow Builder 2. Process Builder 3. Approval processes
Integration & Optimization	15%	- Integration requirements 1. Calendar integration 2. Email integration 3. Third-party integrations - Ongoing support and maintenance 1. User adoption monitoring 2. Release management - Performance optimization 1. Salesforce Mobile app configuration 2. Lightning Experience optimization
Migration & Data Management	10%	- Data migration strategy 1. Data mapping 2. Data loader configuration 3. Data validation rules - Data quality management 1. Duplicate rules 2. Matching rules
Customer Discovery	15%	- Conduct discovery sessions 1. Understand sales methodology 2. Capture success criteria 3. Document pain points and challenges - Determine the scope and business objectives 1. Assess current business processes 2. Define business requirements 3. Identify key stakeholders

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Salesforce Certified Sales Cloud Consultant Sales-Cloud-Consultant Prüfungsfragen mit Lösungen (Q113-Q118):

113. Frage
Universal Containers wants to improve the information profile of its current Contacts in salesforce by using social networking application (e.g. Linkedln or Twitter) to add the information currently gathered for accounts, contacts and leads. Which solution should a consultant recommend to meet this requirement?

A. Enable social Accounts and Contacts to link records to social profiles.
B. Define the social network fields and enabled then for account, contacts and leads.
C. Create custom fields that hold URL links to the social profile of accounts, contacts and leads.
D. Enable the salesforce to Social network API connection to sync records.

Antwort: A

114. Frage
The sales director at Cloud Kicks wants to ensure, on the creation of Contacts for an existing Account, that the mailing address of a contact is the same as the shipping address of the parent Account based on the postal code. Wich solution should the Consultant suggest to meet this requirement?

A. Create a Validation rule on the Account object to validate the MalingPostalCode of the contact with the ShippingPostalCode of the account.
B. Create a Validation rule on the Contact object to validate the ShippingPostalCode of the contact with the MalingPostalCode of the account.
C. Create a Validation rule on the Person Account object to validate the MalingPostalCode of the contact with the ShippingPostalCode of the account.
D. Create a Validation rule on the Contact object to validate the MalingPostalCode of the contact with the ShippingPostalCode of the account.

Antwort: D

115. Frage
Which of the following stage should be matched with the Forecast Category "Closed"?

A. Late pipeline stages
B. Closed and Lost
C. Closed and Won
D. Early pipeline stages
E. Mid pipeline

Antwort: C

116. Frage
Universal Containers sells products that require frequent collaboration with the same team of individuals who
play a key role in closing deals. The lead sales representative determines the level of access for each of the
collaborating team members on the opportunity. What solution should the consultant recommend to facilitate
the collaboration of the lead sales representative and team members?

A. Enable chatter to have the lead sales representative facilitate collaboration through sales team sharing
B. Define a sharing rule for each lead sales representative to assign appropriate access for all extended '-'
team members
C. Create a public groups for extended team members and allow the sales representative to assign manual
'-' sharing on their opportunities.
D. Configure default opportunity teams for all lead sales representatives with team selling enabled

Antwort: D

117. Frage
Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to Influential campaigns.
Which feature will allow for revenue share with standard and custom attribution models?

A. Create a formula field to track Campaign Influence.
B. Create a reporting snapshot for Campaign Influence.
C. Customizable Campaign Influence for reporting.

Antwort: C

Begründung:
The Customizable Campaign Influence feature in Salesforce allows users to assign revenue attribution to campaigns that have influenced Opportunities. It supports both standard and custom attribution models, enabling users to define how much influence a campaign had on the Opportunity's success. This feature is ideal for assigning specific percentages of revenue to influential campaigns, which can then be reported and analyzed to understand their impact.
Salesforce's documentation on Campaign Influence details how Customizable Campaign Influence supports complex attribution models and offers flexible reporting capabilities, making it the right choice for revenue sharing in scenarios like Cloud Kicks' campaign.

118. Frage
......

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