700-805 Study Dumps | 700-805 Simulations Pdf

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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Business Acumen	30%	- Evaluate products and services to meet customer goals - Describe renewal cycle and risk action planning - Interpret key financial terms (e.g., CAPEX, OPEX)
Topic 2: Customer Success	10%	- Explain customer journey & IT purchasing models - Define customer success
Topic 3: Cisco Tools and Processes	20%	- Explain Smart Accounts & Smart Licensing - Describe CX Portfolio and deal management processes
Topic 4: Customer Success Foundation	10%	- Explain recurring revenue financial implications - Explain the stages of the customer lifecycle - Define customer experience - Describe recurring revenue financial terms
Topic 5: Roles and Responsibilities	30%	- Explain renewals tasks and success metrics - Describe Renewals Manager role and integration

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Cisco Renewals Manager Sample Questions (Q61-Q66):

NEW QUESTION # 61
In addition to on-time renewals, on which two tasks should Renewal Managers focus? (Choose two.)

A. opportunities for upsell
B. developing a customer success story
C. the next customer and their needs
D. driving adoption
E. renewing offer to a multiple-year contract

Answer: A,E

NEW QUESTION # 62
What are two important actions of a successful Renewals Manager? (Choose two.)

A. proactively solve TAC issues
B. align solely with the Customer Success Manager
C. schedule daily meetings with the customer
D. understand the portfolio of products and services
E. build and maintain relationships with internal and external stakeholders

Answer: D,E

NEW QUESTION # 63
Which statement best describes an Accelerator?

A. A one-on-one coaching engagement covering specific use cases
B. A one-on-one deep dive on network issues
C. A hosted one-to-many educational webinar with live expert Q and A
D. An on-call service for customer support

Answer: A

Explanation:
An Accelerator is a one-on-one coaching engagement covering specific use cases that Cisco offers to its customers and partners to help them implement new technology faster and more easily. An Accelerator is a remote session with a fixed scope and a demonstrable benefit at completion. An Accelerator can cover topics such as design, configuration, migration, integration, optimization, or troubleshooting of Cisco products and solutions. An Accelerator is different from an on-call service, a deep dive on network issues, or a hosted webinar, which are not part of the Cisco Accelerator program

NEW QUESTION # 64
Which licensing model is the most complex for a customer to manage?

A. Subscription
B. A La Carte
C. Managed service agreement
D. Enterprise agreement

Answer: B

Explanation:
La Carte licensing model is the most complex for a customer to manage because it requires the customer to purchase and activate individual licenses for each product and feature they want to use. This can result in a large number of licenses to track and renew, as well as compatibility issues between different products and versions. A La Carte licensing also does not provide the benefits of Cisco's Software Buying Programs, such as financial predictability, access to incentives, and subscription co-termination1.

NEW QUESTION # 65
What is the role of a Renewals Manager in a Customer Success Plan?

A. The Renewals Manager collaborates proactively with Sales and the CSM to renew all recurring offers.
B. The Renewals Manager is a salesperson acting only when a Customer Success Plan is created.
C. The Renewals Manager is a reactive resource to administrate the renewal process.
D. The Renewals Manager is an administrative role acting on the insight provided by financial tools.

Answer: A

NEW QUESTION # 66
......

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