Microsoft MS-721 Minimum Pass Score - Exam MS-721 Overviews

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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Manage collaboration communications systems25%- Manage reporting and analytics
  • 1. Use Teams Admin Center reports
  • 2. Monitor user adoption analytics
  • 3. Analyze usage reports
  • 4. Generate call quality reports
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Troubleshoot audio/video issues
  • 3. Monitor Teams Rooms health
  • 4. Analyze meeting usage reports
  • 5. Use Teams Admin Center for diagnostics
- Manage compliance and security
  • 1. Configure information barriers
  • 2. Configure compliance recording
  • 3. Configure recording policies
  • 4. Manage security and compliance for Teams Phone
  • 5. Configure retention policies for calls and meetings
- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Monitor SBC health
  • 3. Troubleshoot call issues
  • 4. Monitor call quality
  • 5. Analyze call analytics
Configure and manage Teams meetings and conferencing20%- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Manage live event policies
  • 3. Configure webinar settings
  • 4. Configure event group roles
- Configure and manage Teams Rooms and devices
  • 1. Plan for Microsoft Teams Rooms
  • 2. Manage Teams certified devices
  • 3. Configure Teams Rooms accounts
  • 4. Manage Teams Rooms devices
  • 5. Configure Teams panels
- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Configure meeting templates
  • 3. Manage meeting policies
  • 4. Configure meeting settings
  • 5. Configure live captions and transcription
Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Configure emergency locations
  • 2. Manage emergency calling licenses
  • 3. Configure emergency calling policies
  • 4. Configure dynamic emergency calling
- Configure Teams Phone
  • 1. Configure calling policies
  • 2. Configure location-based routing
  • 3. Configure call hold music
  • 4. Configure call park policies
  • 5. Configure caller ID policies
- Configure and manage PSTN connectivity
  • 1. Manage SBC (Session Border Controllers)
  • 2. Configure Direct Routing
  • 3. Configure Teams Calling Plans
  • 4. Configure voice routing policies
  • 5. Configure Operator Connect
Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Configure call queues and auto attendants
  • 3. Configure emergency calling policies
  • 4. Configure Teams Phone policies
  • 5. Plan for Teams Phone deployments
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network topology and connectivity
  • 2. Plan for network bandwidth requirements
  • 3. Implement quality of service (QoS)
  • 4. Configure network ports and protocols
  • 5. Plan and configure network settings for media traffic
- Plan and configure Teams meetings and conferencing
  • 1. Plan for Microsoft Teams Rooms
  • 2. Plan for Teams meetings and live events
  • 3. Configure conferencing bridges
  • 4. Configure meeting policies
  • 5. Plan for webinars and town halls

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q30-Q35):

NEW QUESTION # 30
You are deploying a Teams Rooms on Windows device.
You need to enable public preview to test newly released beta features.
What should you do?

Answer: B

Explanation:
Option <EnablePublicPreview> Disabled by default. If true, public preview is enabled and end- users can access features in public preview on enabled Teams Rooms.
https://learn.microsoft.com/en-us/microsoftteams/rooms/xml-config-file


NEW QUESTION # 31
You have a Microsoft Teams Phone deployment.
You need to configure voice routing for Direct Routing. The solution must only allow calling within the United States and Canada for a user named user1 contosoxom.
Which four actions should you perform in sequence to minimize user call disruption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Answer:

Explanation:


NEW QUESTION # 32
You have a Microsoft Teams Phone deployment.
You need to create two call queues named CQ1 and CQ2. The solution must meet the following requirements:
CQ1 must balance incoming calls so that each call agent receives the same number of calls Calls received by CQ2 must ring all call agents simultaneously What should you configure for each requirement? To answer, drag the appropriate routing methods to the correct requirements. Each routing method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

Box 1: Round robin
CQ1 must balance incoming calls so that each call agent receives the same number of calls Round robin balances the routing of incoming calls so that each call agent gets the same number of calls from the queue. This routing method may be desirable in an inbound sales environment to assure equal opportunity among all the call agents.
Box 2: Attendant routing
Calls received by CQ2 must ring all call agents simultaneously
Attendant routing rings all agents in the queue at the same time.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue


NEW QUESTION # 33
Drag and Drop Question
You have a Microsoft Teams deployment.
You need to enable Audio Conferencing for scheduled Teams meetings. The solution must meet the following requirements:
- When attendees dial in to a meeting, they must be prompted to record
their name before joining.
- Meeting participants must be notified when attendees join or leave a
meeting.
What should you configure for each requirement? To answer, drag the appropriate settings to the correct requirements. Each setting may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Conference Bridges,
When attendees dial in to a meeting, they must be prompted to record their name before joining.
To enable dial-in users to record their names before joining a Microsoft Teams meeting, an administrator must configure the Audio Conferencing bridge settings in the Microsoft Teams admin center. Specifically, they need to navigate to Meetings > Conference Bridges, select the appropriate bridge, enable Meeting entry and exit notifications, and then toggle Ask callers to record their name before joining a meeting to On.
Box 2: Meeting settings
Meeting participants must be notified when attendees join or leave a meeting.
To ensure meeting participants are notified when others join or leave a Microsoft Teams meeting, the Meeting entry and exit notifications setting within the Audio Conferencing bridge settings in the Microsoft Teams admin center must be enabled. This is a global setting that applies to all users, and it is enabled by default.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/change-the-settings-for-an-audio-conferencing- bridge
https://learn.microsoft.com/en-us/microsoftteams/enable-users-to-record-their-name-when-they- join-a-meeting-in-teams
https://learn.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams


NEW QUESTION # 34
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?

Answer: B


NEW QUESTION # 35
......

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