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Salesforce MCAE-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Visitors and Prospects8%- Describe how prospects are tracked and identified
- Explain the differences between visitors and prospects
- Explain how visitors are converted into prospects
Topic 2: Lead Management24%- Describe how to manage prospects in the recycle bin
- Explain how to use automation rules for lead management
- Describe how to set up and manage assignment rules
- Explain how to configure and manage scoring and grading
Topic 3: Administration11%- Describe how to configure and manage email sending domains
- Describe how to manage users, roles, and permissions
- Explain how to set up and manage connectors (e.g., Salesforce CRM)
- Explain how to configure Account Engagement settings
Topic 4: Email Marketing20%- Explain how to create and send emails
- Explain how to analyze email performance metrics
- Explain how to use dynamic content in emails
- Describe how to manage email deliverability and compliance (CAN-SPAM, GDPR)
- Describe how to manage email templates
Topic 5: Engagement Studio17%- Explain how to design and build Engagement Studio programs
- Describe how to analyze Engagement Studio performance
- Explain how to test and activate Engagement Studio programs
- Describe how to use triggers, rules, and actions
Topic 6: Account Engagement Forms, Form Handlers and Landing Pages20%- Describe how to use dynamic content
- Explain how to create and publish landing pages
- Explain how to create and configure Account Engagement forms
- Describe how to use form handlers

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Salesforce Certified Marketing Cloud Account Engagement Consultant Sample Questions (Q44-Q49):

NEW QUESTION # 44
Which is true about Marketing Cloud Account Engagement API limits

Answer: C


NEW QUESTION # 45
LenoxSoft has a training portal for customers. A Marketing Cloud Account Engagement page action changes a Prospect's Engagement custom field to Engaged for any prospects who views the page. Customer who regularly engage with the portal have more success with the platform, and those with low engagement have a high rate of attrition. To encourage engagement with the portal, Lenoxsoft wishes to use this custom field as the basis to develop a Training Engagement Program that encourages prospects to sign up for a live webinar which promotes the portal. They have the following requirements. - Prospects with no Engagement custom field value should be added to the Training Engagement Program - If Prospects register for the Webinar and view the training portal, they are removed from the Training Engagement Program What steps should Lenoxsoft take to achieve these requirements?

Answer: D


NEW QUESTION # 46
A marketing user needs to recreate the same form in each of LenoxSoft's two business units (BUs).
How should the marketing user handle this task?

Answer: D


NEW QUESTION # 47
Lenoxsofts licensing software is based on annual contract renewals. The marketing department is struggling to send reminders to customers, and the sales department has no insight into what reminders marketing is sending. Lenoxsoft uses the custom field "Contract" which contains the value "Renewed" for prospects who have already renewed or is blank is they have yet to renew. Lenoxsoft wishes to set up an Engagement program that does the following: - Automatically adds/removes Prospects to the Renewal Engagement program based on their renewal status - Sends a series of reminders to Prospects who have NOT yet renewed - Gives sales continuous insight into prospect engagement with the program. Based on the requirements outlined, which of the following is the best process for Lenoxsoft to set up?

Answer: C


NEW QUESTION # 48
Select Assets that allow to Adjust prospects score

Answer: A,C,D


NEW QUESTION # 49
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