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| Section | Weight | Objectives |
|---|---|---|
| Data Tools | 23% | - Work with OmniStudio data services
|
| OmniScripts | 27% | - Build and manage OmniScripts
|
| FlexCards | 23% | - Design and configure FlexCards
|
| Best Fit Solutioning | 27% | - Design OmniStudio solutions
|
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NEW QUESTION # 52
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
Answer: A,B,E
Explanation:
Explanation
The three OmniScript elements that should be used to meet these requirements are: Select, DataRaptor Extract Action, and DataRaptor Post Action. A Select element can display a dropdown list of options for the user to choose from, such as payment type. A DataRaptor Extract Action can retrieve data from a Salesforce object, such as saved payment information, and store it in an Interface object or a JSON object. A DataRaptor Post Action can write data to a Salesforce object, such as new payment information, and perform insert or update operations
NEW QUESTION # 53
A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.
What can the consultant recommend to improve these OmniScripts?
Answer: B
NEW QUESTION # 54
An OmniStudio Consultant recommends using a child OmniScript for a reusable address entry block. The parent script must pass the ContactId to the child.
How should the consultant configure data passing between the parent and child OmniScripts?
Answer: A
Explanation:
A reusable OmniScript is designed as a child component that can be embedded in a parent OmniScript to modularize frequently reused processes such as address entry. Salesforce specifically recommends passing parameters when launching or embedding one OmniScript from another so that the child retains the necessary business context. Extra Payload supports additional key/value pairs and merge-field syntax, allowing a parent value such as ContactId to be supplied without creating unnecessary Apex or global variables. The child should receive only the context it requires rather than relying on unrestricted inheritance of the complete parent data structure. This preserves component reusability and keeps dependencies explicit. Therefore, configuring the appropriate payload when the reusable OmniScript is invoked is the intended declarative solution.
NEW QUESTION # 55
A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?
Answer: D
Explanation:
Explanation
The solution that the consultant should recommend to efficiently meet these requirements is to create an OmniScript that uses the reusable property to update contact data and embed it in other OmniScripts. A reusable OmniScript is an OmniScript that can be embedded in another OmniScript as a sub-process. This way, the consultant can create one OmniScript that updates contact data in a consistent way, and then use it in multiple OmniScripts that need to update contact data at different points in the process. This will improve the design and maintenance of the OmniScripts
NEW QUESTION # 56
When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:
* A view with information about a customer account
* A list of contacts and cases associated with the account
* All information should be on one screen
What OmnlStudio tool should be used to meet this requirement?
Answer: D
NEW QUESTION # 57
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