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BCS PC-BA-FBA-20 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: What is Business Analysis	5%	- Business analysis concepts 1. Business change and improvement 2. Role and responsibilities of a business analyst 3. Origins and development of business analysis
Topic 2: Investigating the Business Situation	12.5%	- Investigation techniques 1. Scenarios and prototyping 2. Interviews 3. Workshops 4. Observation
Topic 3: Analysing and Managing Stakeholders	10%	- Stakeholder analysis 1. Stakeholder identification 2. Stakeholder categorisation 3. Stakeholder management strategies
Topic 4: Validating and Managing Requirements	5%	- Requirements management 1. Change control 2. Requirements traceability 3. Requirements validation
Topic 5: Defining the Solution	7.5%	- Solution definition 1. Solution scope 2. Feasibility assessment 3. Business options
Topic 6: Making the Business Case	5%	- Business case development 1. Cost-benefit analysis 2. Investment appraisal 3. Risk assessment
Topic 7: The Competencies of a Business Analyst	2.5%	- Business analyst competencies 1. Personal qualities 2. Business knowledge 3. Professional techniques
Topic 8: Delivering the Business Solution	5%	- Business solution implementation 1. Solution deployment 2. Benefits realisation 3. Post-implementation review
Topic 9: Improving Business Services and Processes	12.5%	- Business process improvement 1. Process modelling 2. Business process redesign 3. Gap analysis
Topic 10: The Business Analysis Service Framework	2.5%	- Framework concepts 1. Business change lifecycle 2. Business analysis process model
Topic 11: Documenting and Modelling Requirements	10%	- Requirements documentation 1. Process modelling 2. Data modelling 3. Use case modelling
Topic 12: Establishing the Requirements	10%	- Requirements engineering 1. Requirements prioritisation 2. Requirements classification 3. Requirements elicitation
Topic 13: Delivering the Requirements	5%	- Requirements delivery 1. Requirements readiness 2. Iteration planning 3. Agile delivery support
Topic 14: The Strategic Context for Business Analysis	7.5%	- Strategy analysis 1. SWOT analysis 2. MOST analysis 3. Porter's Five Forces 4. PESTLE analysis

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BCS Foundation Certificate in Business Analysis V4.1 Sample Questions (Q103-Q108):

NEW QUESTION # 103
Which of the following models shows the driving and resisting forces of change?

A. Learning cycle.
B. Power/impact grid.
C. Force field analysis.
D. Five forces model.

Answer: C

NEW QUESTION # 104
The table below shows the costs and savings associated with a project.

In which of the following years does the project break even?

A. Year 4.
B. The project does not break even.
C. Year 3.
D. Year 5.

Answer: D

NEW QUESTION # 105
Which technique uses an iterative approach to uncover innovative options?

A. Fishbone diagram.
B. Rich pictures.
C. Design thinking.
D. Mind maps.

Answer: C

Explanation:
Design thinking is a human-centered, iterative approach used to uncover innovative solutions by focusing on user needs and exploring multiple possibilities. It emphasizes creativity, collaboration, and experimentation.
Key Characteristics of Techniques:
Design Thinking: Uses an iterative process (empathize, define, ideate, prototype, test) to generate innovative options.
Fishbone Diagram: A root cause analysis tool, not focused on innovation.
Rich Pictures: A visual representation of a situation, useful for understanding context but not for generating innovative options.
Mind Maps: A brainstorming tool that organizes ideas hierarchically, but it does not inherently follow an iterative approach.
Evaluation of Each Option:
A . Design thinking:
Design thinking explicitly uses an iterative approach to uncover innovative options.
Conclusion: This is correct .
B . Fishbone diagram:
Fishbone diagrams focus on identifying root causes, not innovation.
Conclusion: This is not correct .
C . Rich pictures:
Rich pictures visualize complex situations but do not inherently foster innovation.
Conclusion: This is not correct .
D . Mind maps:
Mind maps organize ideas but do not follow an iterative, innovative process like design thinking.
Conclusion: This is not correct .
Final Recommendation:
The technique that uses an iterative approach to uncover innovative options is:
A . Design thinking.

NEW QUESTION # 106
Which of the following is an advantage to the host organisation of using an internal consultant to conduct a business analysis project?

A. They will have a dispassionate view of the host organisation.
B. They will have a broad business perspective.
C. They will be familiar with the host organisation.
D. They will only be paid when they are needed.

Answer: C

NEW QUESTION # 107
A project reporting system stores information about Employees.
How would an Employee be represented in an entity-relationship diagram?

A. As an Attribute
B. As an Actor.
C. As a Relationship.
D. As an Entity

Answer: D

NEW QUESTION # 108
......

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