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EXIN ITILFNDv4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL 4 Foundation
Exam Number:	ITILFNDv4
Exam Format:	Multiple Choice
Available Languages:	Chinese, Japanese, Portuguese, French, English, Italian, German, Spanish
Exam Duration:	60 minutes
Passing Score:	65%
Real Exam Qty:	40
Related Certifications:	ITIL 4 Foundation
Sample Questions:	EXIN ITILFNDv4 Sample Questions
Exam Way:	Online or Test Center (Pearson VUE / EXIN)
Pre Condition:	None
Official Syllabus URL:	https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

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The ITIL 4 Foundation certification is a globally recognized certification that highlights the candidate's understanding of the ITIL framework and its applications in managing IT services. The ITILFNDv4 Exam validates the candidate's understanding of service management, its principles, and its practices, and its value creation through IT services.

EXIN ITIL 4 Foundation Sample Questions (Q78-Q83):

NEW QUESTION # 78
Identify the missing words in the following sentence:
A user is [?] that uses services.

A. a supplier
B. a team
C. a role
D. an organization

Answer: C

NEW QUESTION # 79
A user contacts the service desk to ask how they can create a report. Which practice is MOST LIKELY to contribute to resolving this issue?

A. Change enablement
B. Service request management
C. Service level management
D. Incident management

Answer: B

NEW QUESTION # 80
A major incident has been closed, but there is a risk that it might happen again. How should this be logged and managed?

A. As a problem
B. As an event
C. As a service request
D. As a change request

Answer: A

NEW QUESTION # 81
What is defined as a cause, or potential cause, of one or more incidents?

A. Problem
B. Known error
C. Event
D. Change

Answer: A

NEW QUESTION # 82
Which stakeholders co-create value in a service relationship?

A. Investor and supplier
B. Provider and supplier
C. Consumer and provider
D. Investor and consumer

Answer: C

NEW QUESTION # 83
......

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