2026 Reliable Phlebotomy-Technician: New NHA Phlebotomy Technician Certification Exam (CPT) Real Exam

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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionWeightObjectives
Safety and Compliance26%- HIPAA & patient confidentiality
- Quality control & error prevention
- PPE & sharps disposal
- Bloodborne pathogens & exposure control
- Infection control & OSHA standards
Special Collections12%- Therapeutic drug monitoring
- Blood cultures & sterile collection
- Glucose tolerance & dynamic tests
- Pediatric & geriatric collections
- Blood alcohol & legal collections
Specimen Processing & Handling14%- Specimen rejection criteria
- Processing & centrifugation
- Transport & storage requirements
- Documentation & tracking
- Aliquoting & preservation
Patient Preparation20%- Site selection & preparation
- Informed consent & communication
- Patient identification & verification
- Patient positioning & comfort
- Requisition review & test verification
Routine Blood Collections28%- Order of draw & tube selection
- Tourniquet use & vein assessment
- Venipuncture techniques & equipment
- Post-collection care & labeling
- Capillary puncture procedures

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q77-Q82):

NEW QUESTION # 77
OSHA requires employers to provide which of the following to employees who are at risk for bloodborne pathogen exposure?

Answer: B

Explanation:
OSHA requires employers to offer the hepatitis B vaccine to employees who have occupational exposure risk to bloodborne pathogens. Phlebotomists routinely handle blood, contaminated needles, sharps, and potentially infectious materials, so they fall into the category of workers who require bloodborne pathogen protection under workplace safety standards. Hepatitis B is a bloodborne viral infection that can be transmitted through needlestick injuries, mucous membrane exposure, or contact with contaminated blood. The vaccine is an important preventive measure and must be offered according to employer exposure-control procedures. Medical insurance and life insurance are employee benefit issues, not OSHA bloodborne-pathogen requirements. Phenylketonuria screening is a newborn metabolic screening test and has no connection to employee exposure prevention. In practice, the phlebotomist must also follow standard precautions, use PPE, activate safety devices, dispose of sharps immediately, report exposures, and comply with the facility exposure-control plan. Reference topics: Safety and Compliance; OSHA Bloodborne Pathogens Standard; hepatitis B vaccination; occupational exposure; needlestick prevention.


NEW QUESTION # 78
A phlebotomist must recollect a blood sample after the initial sample was rejected by the laboratory. Which of the following factors might have caused the sample to be rejected?

Answer: D

Explanation:
An underfilled collection tube is a common reason for laboratory rejection because many tests require a specific blood-to-additive ratio. This is especially critical for coagulation specimens, where insufficient blood relative to anticoagulant can falsely prolong clotting results. Underfilling can also produce inadequate specimen volume for testing, repeat analysis, or instrument requirements. A hematoma at the puncture site is a patient complication and may indicate procedural difficulty, but it does not automatically require specimen rejection unless it affected specimen quality. Use of a multiple-sample needle is a standard venipuncture method and is not a rejection criterion by itself. The cephalic vein is an acceptable antecubital vein when selected appropriately, so using it does not invalidate the specimen. Processing accuracy begins at collection: correct tube, correct volume, correct mixing, correct labeling, and correct transport. The NHA CPT outline identifies preanalytical errors, minimum and maximum volume requirements, fill levels and ratios, maintaining specimen integrity, and recollection as core processing and collection competencies. Reference topics: Processing Specimens; preanalytical errors; tube fill level; specimen rejection and recollection.


NEW QUESTION # 79
Which of the following collection sites is appropriate for a dermal puncture on an infant?

Answer: B

Explanation:
The appropriate dermal puncture site on an infant is the medial or lateral plantar surface of the heel. These areas reduce the risk of puncturing bone and provide suitable capillary blood flow for neonatal testing. The posterior curvature of the heel should be avoided because the bone may be close to the surface, increasing risk of osteomyelitis or injury. The arch of the foot is not an approved puncture site and may damage nerves, tendons, or deeper structures. The tip of the index finger is inappropriate for infants because there is insufficient tissue depth and greater risk of bone injury. Correct infant dermal puncture also requires using an age-appropriate lancet depth, warming the site if needed, cleaning and drying the skin, wiping away the first drop when required, avoiding excessive squeezing, and collecting specimens in the correct order. Infant blood volume is limited, so collection volume must be minimized. Reference topics: Special Collections; infant heel puncture; dermal puncture sites; neonatal safety; osteomyelitis prevention.


NEW QUESTION # 80
A patient refuses a blood draw after the phlebotomist explains the procedure. Which of the following actions should the phlebotomist take?

Answer: C

Explanation:
The phlebotomist should notify the nurse or provider according to facility policy. A competent adult patient has the right to refuse a blood draw, even when the test is ordered. Proceeding against the patient's refusal is unethical and can constitute battery. Asking a family member to pressure the patient is inappropriate because consent must come from the patient or legally authorized representative when applicable, not from coercion. Using a smaller needle does not address refusal unless the patient specifically refused because of needle size and then gives consent after discussion. The phlebotomist should remain professional, clarify the patient's concern within scope, avoid arguing, document or report the refusal as required, and allow authorized clinical personnel to follow up. This question tests patient rights, consent, communication, and scope of practice. Phlebotomy is invasive, so consent is not optional. The technician's authority ends where patient refusal begins unless a specific emergency or legal policy applies through authorized medical personnel. Reference topics: Patient Preparation; patient refusal; consent; patient rights; communication; documentation.


NEW QUESTION # 81
At which of the following angles should a phlebotomist insert an antecubital venipuncture needle?

Answer: A


NEW QUESTION # 82
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