Free AP-207 Exam Questions - Salesforce Energy and Utilities Cloud Accredited Professional - Trustable AP-207 Valid Braindumps Pdf

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Salesforce AP-207 Exam Syllabus Topics:

SectionObjectives
Metering, Billing, and Usage Management- Billing processes
  • 1. Billing workflows overview
    • 2. Rate and tariff concepts
      - Meter data handling
      • 1. Consumption tracking
        • 2. Usage data ingestion concepts
          Integration and Data Management- Data management
          • 1. Data model alignment
            • 2. Data quality and governance basics
              - System integration concepts
              • 1. API-based integration
                • 2. External system connectivity
                  Salesforce Energy & Utilities Cloud Capabilities- Core platform capabilities
                  • 1. Industry data model concepts
                    • 2. Energy and Utilities Cloud features
                      - Asset and service management
                      • 1. Work orders and field service concepts
                        • 2. Asset tracking and lifecycle management
                          Customer Engagement and Experience- Digital customer experience
                          • 1. Self-service portals
                            • 2. Customer communication flows
                              - Customer service operations
                              • 1. Case management in utilities
                                • 2. Omni-channel support concepts
                                  Energy and Utilities Industry Fundamentals- Energy and utilities business processes
                                  • 1. Utility operations overview
                                    • 2. Customer lifecycle in utilities

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                                      AP-207 Valid Braindumps Pdf | New AP-207 Exam Pattern

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                                      Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q72-Q77):

                                      NEW QUESTION # 72
                                      Which two considerations are important for defining the pattern for commodity multi-site external pricing integration for the purposes of quoting? Choose 2 answers

                                      Answer: B,D


                                      NEW QUESTION # 73
                                      An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
                                      What two options can be presented back as potential solution?
                                      Choose 2 answers

                                      Answer: A,C


                                      NEW QUESTION # 74
                                      A multinational energy company distributes energy to several countries with different tariffs. For their Energy and Utilities Cloud implementation, they want to allow each country only to have access to its respective price.
                                      How can this be done with Industries CPQ?

                                      Answer: D


                                      NEW QUESTION # 75
                                      An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
                                      How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

                                      Answer: B


                                      NEW QUESTION # 76
                                      Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

                                      Answer: A

                                      Explanation:
                                      As the project team transitions from the discovery and solution design phase to implementation, the first step in the build process should be selecting the Energy and Utilities Cloud applications that best align with the company's specific needs. This step ensures that the foundation of the project is based on applications that directly address the identified business requirements and goals, enabling a more targeted and effective implementation strategy. Starting with a clear selection of the appropriate Energy and Utilities Cloud applications allows for focused development efforts and maximizes the efficiency of the project team. Reference = Salesforce Energy and Utilities Cloud documentation outlines the importance of selecting the right applications as a critical initial step in the implementation process. This approach is supported by best practices in project management and implementation strategies for Salesforce solutions: https://www.salesforce.com/products/industries/energy-and-utilities/overview/


                                      NEW QUESTION # 77
                                      ......

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