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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 2	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 4	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 5	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.

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Latest ITIL-4-Specialist-High-velocity-IT Questions, ITIL-4-Specialist-High-velocity-IT Exams

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q25-Q30):

NEW QUESTION # 25
An IT team in a large multinational organization wants to document the work they do by using value streams.
What should they do FIRST?

A. Agree on the appropriate level of detail and perspective describing the value stream
B. Identify all the practices the organization is currently using
C. Start a request for proposal (RFP) exercise to find a consultant who can document the value streams
D. Make the team aware of the organization's governance policies

Answer: A

NEW QUESTION # 26
Which statement about the onboarding of services is CORRECT?

Answer:

Explanation:
The onboarding should be planned during the design of the service

NEW QUESTION # 27
An IT department has reduced its lead time for releasing application changes by using continuous integration
/continuous delivery (CI/CD). However, there are still delays, particularly at the start of projects as developers wait for environments to be created.
How can the ' deployment management ' practice be utilized to minimize these delays?

A. By automating the deployment of infrastructure
B. By using blameless post-mortems to identify ways to improve deployments
C. By authorizing multiple application deployments per day
D. By using ChatOps to improve collaboration during deployment

Answer: A

Explanation:
The delay described is not mainly about application release approval or communication. It is about waiting for environments to be provisioned. The best solution is to automate the deployment of infrastructure, often through infrastructure as code and repeatable provisioning pipelines.
B addresses deployment frequency, not environment creation delay. C is useful for learning but does not directly remove the bottleneck. D can improve coordination but also does not eliminate the provisioning wait.
A is best because it directly shortens lead time at the point where the current delay occurs.

NEW QUESTION # 28
Which is often a feature of a service value system for a digitally enabled organization?

A. Detailed processes, procedures, and work instructions
B. Limited interaction between service providers and service consumers
C. Temporary project teams for product or service development
D. Separate value streams for each product and service

Answer: D

Explanation:
Digitally enabled organizations often structure work around products and services, with distinct value streams that support the creation, delivery, support, and improvement of each offering. This helps align activities to value and supports faster, more responsive delivery.
A is less typical in modern digital operating models, which often emphasize stable, cross-functional product teams rather than temporary project teams. C is incorrect because digital organizations usually depend on more interaction and feedback, not less. D may exist where needed, but highly detailed process control is not generally the defining feature of fast digital service value systems.
B is the best answer because separate value streams for products and services are a common pattern in digitally enabled organizations. The ITIL 4 practice-guide manual also emphasizes practices contributing to value streams and the service value chain .
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NEW QUESTION # 29
An organization has signed a contract to outsource its service desk function to a supplier. The organization wants to ensure that its customers and users will receive a seamless support service.
Which activity would MOST help the organization at this stage?

Answer:

Explanation:
Integrating supplier activities into organization's value streams

NEW QUESTION # 30
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