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Salesforce Plat-Admn-202 考試大綱:

主題簡介
主題 1
  • Data Modeling and Management: This section of the exam measures the skills of Data Analysts and Salesforce Administrators and covers the core principles of designing and maintaining Salesforce data structures. It requires selecting the correct data model in various scenarios and understanding relationship types and how they influence reporting, record access, and the user interface. It also tests knowledge of field data types and the operational impact of changing them. The section includes evaluating the use of Schema Builder and understanding the considerations involved in importing and exporting data across internal and external sources.
主題 2
  • Salesforce Fundamentals: This section of the exam measures the skills of Salesforce Administrators and Junior Salesforce Consultants and covers the essential concepts needed to understand how Salesforce works at a foundational level. It focuses on recognizing when to use declarative tools versus programmatic customization, determining when AppExchange apps extend org capabilities, and understanding key methods for managing object, record, and field access. It also evaluates your ability to choose the right sharing model based on business needs and to apply reporting tools effectively, including report types and dashboards. Additionally, the domain reviews how to optimize the mobile experience through actions and layouts, and how Chatter can be used to support collaboration.
主題 3
  • User Interface: This section of the exam measures the skills of Salesforce UI Designers and Lightning App Builders and covers the ways in which Salesforce interfaces can be customized to improve usability. It includes understanding available options for UI customization and demonstrating when to apply custom buttons, links, and actions. The domain also distinguishes between declarative and programmatic methods for incorporating Lightning components in applications, ensuring that the right approach is selected for different user interface needs.
主題 4
  • Business Logic and Process Automation: This section of the exam measures the skills of Process Automation Specialists and Salesforce Administrators and covers the key tools Salesforce provides to automate and enforce business logic. It focuses on using formula fields, roll-up summary fields, and validation rules to meet defined requirements. Candidates must also understand approval processes and know how to select the right automation tool to prevent conflicts or errors. The domain emphasizes evaluating business requirements and recommending automation solutions that maintain system stability and accuracy.
主題 5
  • App Deployment: This section of the exam measures the skills of Release Managers and Salesforce Administrators and covers the application lifecycle from planning through deployment. It requires determining the appropriate strategy when working with different sandboxes and managing milestones during development. Candidates must know when to use change sets and how to troubleshoot deployment issues. The section also includes understanding the implications of using unmanaged versus managed packages and selecting the correct deployment plan for various business scenarios.

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Plat-Admn-202考試指南,最新Plat-Admn-202考題

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最新的 Salesforce Developer Plat-Admn-202 免費考試真題 (Q193-Q198):

問題 #193
Properly installing managed packages helps prevent conflicts With customizations made by customers and partners. Which functionality should be used to set up packages?

答案:A

解題說明:
The correct answer is A. Lookup field.
Cloud Kicks wants to assign a Customer Service Manager user to an Account in addition to the standard Account Owner. The best field type is a Lookup field to the User object. A lookup field stores a relationship to another record and supports reporting, filtering, and record-level navigation. Salesforce describes lookup relationships as a way to relate two records while keeping the records otherwise independent.
A Text field would not create a real user relationship and could cause inconsistent names. A Picklist or Multi-select picklist would require manual maintenance of user names and would not behave like an assigned user reference.


問題 #194
A sales manager at Cloud Kicks wants the team to spend more time in the field and less time manually entering the information found on the business cards they collect. What should an app builder do to help achieve this goal without sacrificing data quality?

答案:D

解題說明:
The correct answer is C. Research and evaluate data enrichment products on the AppExchange to automate data entry.
The sales manager wants reps to spend less time manually entering business-card information while maintaining data quality. Salesforce AppExchange is the correct place to evaluate packaged solutions that extend Salesforce functionality. Trailhead describes AppExchange as a place to find solutions for business needs, and AppExchange contains business-card scanning apps that can create or match Salesforce Leads, Contacts, and Accounts with reduced manual entry.
A does not automate data entry.
B is not the best fit because Flow cannot read business cards by itself.
D is incorrect because formula fields calculate values from existing data; they do not capture business-card information.


問題 #195
AW Computing has a custom object for service plans. A service plan needs to be associated to one and only one contact. The support manager noticed if the wrong contact is associated, the reps are unable to Change the contact. The app builder already confirmed the user has correct access to the field and there are no validations associated with the service Plans. What could be causing the issue?

答案:A

解題說明:
The correct answer is B. The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is unchecked.
A service plan must be associated with one Contact, and users cannot change the Contact after the service plan is created. Since field access and validation rules are not the issue, the likely cause is a master-detail relationship where Allow reparenting is not enabled.
Salesforce documentation states that in master-detail relationships on custom objects, administrators can allow child records to be reparented by selecting Allow reparenting. If that option is not selected, users cannot change the parent record after the child record is created.
A and C relate to master-detail sharing settings, not changing the parent record. D is the opposite of the problem; if Allow reparenting were checked, users could change the parent Contact.


問題 #196
Ursa Major Solar's service department gets requests for several types of services, such as installation, repair, and maintenance. Service Managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last Maintenance date can be difficult to determine when there are many work orders related to the asset. They think it would be helpful to have a field auto- populatedd on the Asset record when a maintenance work order gets close Which tool should an app builder recommend to help meet this requirement?

答案:A

解題說明:
The correct answer is A. Flow.
The requirement is to automatically update a field on the Asset record when a related maintenance Work Order is closed. This is a record-change automation requirement. A record-triggered Flow can run when a Work Order is updated, check whether it is a maintenance work order and closed, and then update the related Asset's last maintenance date.
Salesforce Flow supports updating related records through the Update Records element in record-triggered flows.
C . Roll-up Summary is not the best answer because Salesforce roll-up summary fields require a master-detail relationship, and the Work Order's Asset field is a lookup relationship to Asset.
B is incorrect because Einstein Next Best Action recommends actions; it does not maintain roll-up style data.
D is incorrect because Apex Trigger is unnecessary when Flow can meet the requirement declaratively.


問題 #197
Universal Containers uses a custom object called Reviews to capture Information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the comment field on the Review to be private to anyone outside of the HR department. How should the app builder meet this requirement?

答案:C

解題說明:
The correct answer is A because the requirement is to keep one specific field, the Comment field, private from users outside HR. Salesforce field-level security is the correct security layer for controlling whether users can view or edit a field. Salesforce documentation states that field-level security restricts user access to fields and overrides page-layout visibility.
A page layout alone is not enough because page layouts control UI presentation, not full field security. Salesforce also notes that to ensure users cannot access a field, field permissions should be used because other settings do not provide the same field-level protection.
Why others are incorrect:
B and D are wrong because sharing rules and Apex sharing control record access, not individual field access.
C is wrong because removing a field from a page layout only hides it from that layout; it does not securely prevent access through reports, API, related lists, or other interfaces.


問題 #198
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