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| Section | Objectives |
|---|---|
| Topic 1: Account & Entitlement Management | - Entitlement Management - Account Aggregation and Reconciliation |
| Topic 2: Access Request & Workflow Management | - Access Request Service (ARS) - Workflow Design and Execution |
| Topic 3: Identity Governance & Administration (IGA) Core Concepts | - Identity Lifecycle Management - Saviynt IGA Platform Fundamentals |
| Topic 4: SoD (Segregation of Duties) and Risk Management | - SoD Policy Configuration - SoD Violations and Risk Evaluation |
| Topic 5: Analytics & Reporting | - Saviynt Analytics - Custom Reports and Data Queries |
| Topic 6: Integration & Configuration | - Application Onboarding - Connector Configuration (REST, AD, etc.) |
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NEW QUESTION # 36
In Saviynt App for ServiceNow, the manager is submitting a request for his subordinate, who is a valid SNOW user. However, when searching for the user, they are not appearing in the request form. What could be the potential issue?
Answer: D
Explanation:
In Saviynt-ServiceNow integration, user visibility in request forms depends on properidentity correlation between ServiceNow users and Saviynt identities. The most common reason a valid ServiceNow (SNOW) user does not appear in the request form is that theSNOW user record is not linked or mapped to an imported Saviynt user(Option B).
Saviynt relies on its internal identity repository to populate requestable users. Even if a user exists in ServiceNow, they must also exist in Saviynt and be properly correlated (typically via attributes like username, email, or employee ID). Without this linkage, Saviynt cannot recognize the user during request submission, and therefore the user will not appear in the search results.
Option A is incorrect because even if the user already has access, they would still appear in search results (though requests may be restricted). Option C is unrelated to user visibility. Option D is incorrect because lack of an account does not prevent user selection-it only affects provisioning outcomes.
Thus, properuser correlation between SNOW and Saviyntis essential for request visibility.
NEW QUESTION # 37
For which of the following options duplicate identities can be identified in EIC?
Answer: D
Explanation:
In Saviynt EIC,Duplicate Identity Management (DIM)supports multiple mechanisms to detect duplicate identities across the identity lifecycle, makingOption D (All of the above)the correct answer.
Firstly, duplicate identities can be detectedduring user import (Option A)when data is ingested from authoritative sources like HR systems. Saviynt can apply matching rules and prevent or flag duplicates at the ingestion stage. Secondly, duplicates can be identified by executing theDuplicate Identity Detection Job (Option B), which is a detective control that scans existing identities in the repository and identifies potential duplicates based on configured correlation rules such as email, username, or employee ID.
Additionally, duplicates may also be identifiedduring manual updates in the Identity Repository (Option C) when administrators modify user attributes. If updated values match existing identities based on defined criteria, Saviynt can flag potential duplicates.
These multiple detection points ensure both proactive and reactive duplicate management, helping maintain identity data accuracy and preventing access risks associated with duplicate identities.
NEW QUESTION # 38
Which statement correctly describes the two major ServiceNow integration modes supported by Saviynt?
Answer: A
Explanation:
The correct answer is A . Saviynt documentation describes two major ServiceNow integration models:
ServiceNow as a Managed Application and ServiceNow as a Ticketing System . The managed application model is used for application-style integration, including reconciliation or import and provisioning or deprovisioning activities. The ticketing system model is used when ServiceNow functions as the ITSM workflow and ticket platform connected to Saviynt request processing. This distinction is repeatedly emphasized in the ServiceNow integration overview documentation.
Saviynt further notes that integration with ServiceNow is required to perform reconciliation, provisioning, and deprovisioning tasks, and separately documents ServiceNow as a ticketing system for request-related use cases. That means the two modes are complementary but not identical. Option D is therefore wrong because the modes serve different architectural purposes. Options B and C are incorrect because branding, analytics- only usage, SAV-role-only usage, and password-sync-only behavior do not describe the documented ServiceNow integration patterns. For Level 200 exam preparation, this is a high-value distinction: choose Managed Application when ServiceNow is the governed target system, and Ticketing System when ServiceNow is the ITSM workflow engine around Saviynt processes
NEW QUESTION # 39
Consider that your primary HR data is stored in Workday, and you want to display the full names of the users by combining their first and last names from Workday. The Identity Repository must reflect any changes made to the user data almost in real time.
Given the above scenario, how can identity data be transformed or normalized before importing into EIC?
Answer: B
Explanation:
In Saviynt EIC, identity data transformation and normalization during ingestion from authoritative sources like Workday are handled at theimport stage, specifically usingIMPORTUSERJSON. This JSON configuration governs how user data is fetched, parsed, and mapped into the Saviynt Identity Repository.
To meet the requirement of combining first name and last name into a full name and ensuring near real-time reflection of updates, aninline preprocessor within IMPORTUSERJSONis used. This allows administrators to apply transformation logic-such as concatenation, formatting, or conditional mapping-directly during the import process before the data is persisted in Saviynt.
OptionA (USERUPDATEJSON)andB (MODIFYUSERDATAJSON)are used for post-import updates or provisioning-related user modifications, not for initial transformation during ingestion. These do not meet the requirement of transforming data before it is stored in the Identity Repository.
OptionDis incorrect because Saviynt explicitly supports inline preprocessors in IMPORTUSERJSON for such use cases.
Thus, configuring an inline preprocessor inIMPORTUSERJSONis the correct and recommended approach for identity data normalization during import.
NEW QUESTION # 40
To authenticate Saviynt REST API calls, what must be generated before invoking protected APIs?
Answer: D
Explanation:
The correct answer is B. OAuth access token . Saviynt documentation states that to integrate Saviynt APIs with Saviynt Identity Cloud, an OAuth access token must be generated to authenticate API calls. This is a foundational concept for the API section of Level 200 because even when using Postman or another client, the request must be authenticated before protected endpoints can be called successfully. Saviynt also documents that its APIs are RESTful APIs used to configure and access various platform features, so token-based authentication is central to practical API usage.
The other options are unrelated to Saviynt REST API authentication. SMTP token is not a Saviynt API authentication model, Transport package is used for moving supported configurations between environments, and Dataset key is not the documented authentication requirement for API access. Saviynt's API reference guide further describes version-specific collections, supported methods, requests, and responses, which is exactly why Postman-based testing in certification labs usually starts with authentication setup first. In practical terms, if the OAuth token is missing or invalid, the request will fail even if the endpoint URL and payload are correct. That is why OAuth access token generation is the correct answer.
NEW QUESTION # 41
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