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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Health Cloud Basics and Administration | 20% | - Manage Health Cloud permissions and sharing - Configure Health Cloud settings and custom metadata - Explain the capabilities of Health Cloud |
| Topic 2: Patient Engagement and Clinical Operations | 30% | - Configure patient management workflows - Implement care plans and care teams - Configure patient timelines and milestones - Manage clinical encounters and assessments |
| Topic 3: Health Cloud Analytics and Reporting | 15% | - Utilize Health Cloud for operational insights - Configure Health Cloud reports and dashboards - Implement clinical analytics |
| Topic 4: Provider Relationship Management | 15% | - Configure provider network management - Implement provider search and matching - Manage referral management |
| Topic 5: Clinical Data Model and Interoperability | 20% | - Understand the clinical data model - Explain interoperability and FHIR integration - Configure clinical objects and relationships |
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NEW QUESTION # 44
Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards. Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?
Answer: A
Explanation:
B is correct because Health Cloud Reports for Patient Referral Management is an unmanaged package that delivers a prebuilt dashboard and reports for analyzing patient referrals. The dashboard shows metrics such as referral volume, referral status, referral source, and referral outcome. The reports provide more details on each metric and allow users to filter by various criteria.
NEW QUESTION # 45
With regards to Integration/Interoperability, which three statement are true about health cloud? (Choose Three)
Answer: A,B,C
NEW QUESTION # 46
In which three ways does Health Cloud meet compliance and regulatory requirements? (Choose three.)
Answer: A,C,D
Explanation:
Health Cloud meets compliance and regulatory requirements in the following ways2:
Health Cloud helps healthcare organizations achieve HIPAA compliance. HIPAA is a US law that protects the privacy and security of patient health information. Health Cloud offers various features and tools to help customers comply with HIPAA, such as encryption, audit trails, data masking, and consent management. Customers who want to use Health Cloud for HIPAA purposes can sign a Business Associate Addendum (BAA) with Salesforce.
Health Cloud is HL7 compliant. HL7 is a set of standards for exchanging health information electronically. Health Cloud supports HL7 FHIR (Fast Healthcare Interoperability Resources), which is a modern specification for representing and sharing health data. Health Cloud allows customers to integrate with external systems that use FHIR APIs and access FHIR resources within Salesforce.
Health Cloud is HITRUST certified. HITRUST is a framework that provides a comprehensive and flexible approach to security and privacy in the healthcare industry. HITRUST certification demonstrates that an organization meets the highest standards of data protection and compliance. Health Cloud has achieved HITRUST CSF certification for its core services and features.
Health Cloud is not HIPAA certified or GDPR certified. HIPAA certification does not exist as a formal process or accreditation. HIPAA compliance is a shared responsibility between Salesforce and its customers, and each party must implement appropriate safeguards and policies to protect patient data3. GDPR is a European law that regulates the processing of personal data of individuals in the EU. GDPR compliance depends on various factors, such as the type and purpose of data processing, the location of data subjects and processors, and the rights and obligations of data controllers4. Salesforce provides various tools and resources to help customers comply with GDPR, but it does not certify Health Cloud as GDPR compliant.
NEW QUESTION # 47
Care Requests seek authorization from a health plan for drugs, services, and admissions. They can also contain request for review, appeals, complaints and grievances. Which Care Request review ensure that a member is getting the right care in timely and cost-effective way?
Answer: A
Explanation:
Concurrent review is a type of care request review that ensures that a member is getting the right care in a timely and cost-effective way. It involves reviewing the medical necessity and appropriateness of an ongoing service or admission3. Disposition review, care review, preauthorization review, and retrospective review are not the correct terms for this type of review.
NEW QUESTION # 48
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?
Answer: A
NEW QUESTION # 49
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