Peoplecert ITIL-4-HVIT인증시험은 현재IT업계에서 아주 인기 있는 시험입니다.많은 IT인사들이 관연 자격증을 취득하려고 노력하고 있습니다.Peoplecert ITIL-4-HVIT인증시험에 대한 열기는 식지 않습니다.Peoplecert ITIL-4-HVIT자격증은 여러분의 사회생활에 많은 도움이 될 것이며 연봉상승 등 생활보장에 업그레이드 될 것입니다.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Guiding Principles and Foundational Concepts for Velocity | 20% | - Ethics, safety culture, lean culture, Toyota Kata - Service-dominant logic, design thinking, complexity thinking - Lean, agile, resilient, and continuous principles |
| Topic 2: Enabling Valuable Investments | 15% | - Strategic alignment, portfolio management, business case development - Prioritization and value assessment practices |
| Topic 3: Enabling Assured Conformance | 7% | - Information security management, risk management, compliance |
| Topic 4: Enabling Resilient Operations | 10% | - Capacity and performance management, monitoring and event management - Problem management, service continuity, infrastructure and platform management |
| Topic 5: High-Velocity IT Concepts and Digital Enterprise | 25% | - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle |
| Topic 6: Enabling Co-Created Value | 8% | - Relationship management, service design, service desk practices |
| Topic 7: Enabling Fast Development | 15% | - Automation, cloud-native practices, and rapid deployment - Agile, DevOps, and continuous integration/delivery practices |
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질문 # 70
An organization releases a new feature to five percent of its users first, monitors service behaviour and user feedback, and only then extends the release to all users.
Which type of deployment approach is this?
정답：C
설명：
A canary release exposes a change to a small subset of users or infrastructure before full rollout.
This limits the blast radius of any defect, provides live feedback on real usage, and allows rapid rollback, supporting both fast development and resilient operations.
질문 # 71
After a significant expansion, an organization's employees have started to complain about the way they are managed. Complaints include difficulty contacting managers, short and impolite feedback, and micro-management.
What would BEST contribute to improving the 'trust and be trusted' behaviour?
정답：C
설명：
A strong safety culture promotes psychological safety, open communication, and respectful interactions between people at all levels of the organization. By encouraging trust, transparency, and constructive handling of feedback and mistakes, it directly addresses issues such as poor communication, lack of accessibility, and controlling management behaviors, thereby improving
"trust and be trusted" behaviour.
질문 # 72
Which statement about safety culture is CORRECT?
정답：A
설명：
A safety culture in high-velocity IT encourages learning from failures rather than punishing them.
By treating failures as opportunities for improvement, organizations can identify weaknesses, adapt processes, and improve system resilience over time, which is essential for continuous improvement and safe experimentation.
질문 # 73
Which TWO are characteristics of the service value system within a digital operating model?
1. There are dedicated value streams for each product
2. High performance value co-creation is a part of the culture
3. The service consumer owns the service provider resources
4. A narrow band of visibility is part of the service's design
정답：A
설명：
The service value system in a digital operating model emphasizes collaboration, shared responsibility, and value co-creation between service providers and consumers. A key characteristic is fostering a culture of high performance where value is jointly created rather than delivered in isolation. It also reflects closer alignment and integration between providers and consumers, supporting shared accountability for outcomes rather than strict ownership boundaries.
질문 # 74
An IT department has reduced its lead time for releasing application changes by using continuous integration/continuous delivery (CI/CD). However, there are still delays, particularly at the start of projects as developers wait for environments to be created.
How can the 'deployment management' practice be utilized to minimize these delays?
정답：A
설명：
The deployment management practice can minimize delays by automating the deployment of infrastructure, ensuring that development environments are provisioned quickly and consistently, which removes bottlenecks at the start of projects.
질문 # 75
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많은 사이트에서Peoplecert 인증ITIL-4-HVIT 인증시험대비자료를 제공하고 있습니다. 그중에서 DumpTOP를 선택한 분들은Peoplecert 인증ITIL-4-HVIT시험통과의 지름길에 오른것과 같습니다. DumpTOP는 시험에서 불합격성적표를 받으시면 덤프비용을 환불하는 서
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