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SAP C_BCSCX_2502 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Associate - Positioning SAP Business Suite via SAP Customer Experience Solutions
Exam Number:C_BCSCX_2502
Exam Duration:60 minutes
Exam Format:Scenario-Based, Multiple Choice, Multiple Response
Certificate Validity Period:SAP certification stays valid for the current solution release
Exam Price:$200 USD
Available Languages:English
Passing Score:70%
Related Certifications:SAP Customer Experience Solutions
SAP Certified - Positioning SAP Business Suite
Real Exam Qty:30
Sample Questions:SAP C_BCSCX_2502 Sample Questions
Exam Way:Online proctored exam or test center delivery
Pre Condition:Basic understanding of SAP Business Suite and customer experience concepts is recommended
Official Syllabus URL:https://learning.sap.com/certifications

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SAP C_BCSCX_2502 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.
Topic 2
  • Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.
Topic 3
  • Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q14-Q19):

NEW QUESTION # 14
What are some of the aspects that help differentiate SAP Customer Experience solutions in the market?
Note: There are 3 correct answers to this question.

Answer: A,B,C


NEW QUESTION # 15
Which SAP CX solution would you position to process customer issues?

Answer: B


NEW QUESTION # 16
Which SAP Customer Experience solution helps accelerate sales cycles and boost conversion rates by leveraging a powerful deal prediction engine?

Answer: B


NEW QUESTION # 17
Which of the following KPIs are success metrics for the Chief Revenue Officer (CRO) persona?
Note: There are 3 correct answers to this question.

Answer: B,C,E


NEW QUESTION # 18
Which of the following are associated with SAP Sales Cloud Version 2?
Note: There are 2 correct answers to this question.

Answer: B,C


NEW QUESTION # 19
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