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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Practical Application of Sales Cloud Expertise	33%	- Account and contact management - Opportunity management, products, price books and quotes - Security and sharing configuration - Lead management and conversion - Territory management and forecasting
Data Management	8%	- Data migration and integration planning - Data quality and scalability considerations - Manage large data volumes and cross-system data flows
Sales Productivity and Integration	8%	- Collaboration and mobile solutions - Email and productivity tools integration - Third-party application integration
Consulting Practices	7%	- Solution design and validation - Requirements gathering and analysis - Project lifecycle and delivery
Sales Lifecycle	23%	- Design sales and marketing processes - Build reports and dashboards for sales KPIs - Align solutions with business requirements, KPIs and challenges - Apply Sales Cloud features and related products
Implementation Strategies	15%	- Evaluate declarative vs custom development options - Determine deployment and change management approaches - Plan and manage implementation projects

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Study Materials Sales-Cloud-Consultant Review - Quiz 2026 Salesforce Realistic New Salesforce Certified Sales Cloud Consultant Learning Materials

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q65-Q70):

NEW QUESTION # 65
Universal Containers wants to be able to assign Cases based on the same criteria they use for Live Agent chats. Which feature should a Consultant recommend?

A. Omni-channel Skills-based routing
B. Omni-channel Queue-based routing
C. Live Agent Queue-based routing
D. Case Skills-based Assignment Rules

Answer: C

NEW QUESTION # 66
Cloud Kicks is expanding to international markets, but some products are not visible in the international price book. Which two steps should be taken? Choose 2 answers

A. Check that the products have a $0 list price
B. Activate the price book
C. Activate the products in the price book.
D. Check to ensure the products have been added to the price book.
E. Check that the products have a standard price in the list price field.

Answer: D,E

NEW QUESTION # 67
What are several ways you can improve Sales Rep productivity?

Answer:

Explanation:
Improve data entry by consolidating data that may be stored across multiple systems into one comment set of forms/fields Integrate to other systems that store client data and provide single view visibility into key data components Ensure that client data is current and consistent across systems Create reports and dashboards that provide a view of key metrics for the sales team

NEW QUESTION # 68
Universal Containers wants to prevent sales users from modifying certain opportunity fields when the sales stage has reached Negotiation/Review. However, sales directors must be able to edit these opportunity fields in case last minute updates are required. Which solution should a consultant recommend?

A. Create a validation rule to enforce field access based on the sales stage and profile.
B. Create a workflow rule to enable field access for sales directors based on the sales stage.
C. Change the field-level security for sales representatives to restrict field access based on the sales stage.
D. Modify the profile for sales directors to enable the "Modify All" object permission for opportunities.

Answer: A

NEW QUESTION # 69
Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see.
What should a consultant recommend to yield better search results?

A. Add company name next to contacts full name in the search window.
B. Use quotation marks operator around contact's first and last name.
C. Use parentheses operator to limit search to the Contacts object.
D. Add LIKE keyword next to contact's full name in the search window.

Answer: B

Explanation:
Using quotation marks operator around contact's first and last name is a recommendation that can yield better search results when searching for contacts in global search. Global search is a feature that allows users to search for records or information across multiple objects and fields in Salesforce. Quotation marks operator is an operator that can be used in global search to find an exact phrase or match in a record or field. For example, searching for "John Smith" will return only records or fields that contain John Smith as an exact phrase or match, not John Doe or Adam Smith or John Smithson. By using quotation marks operator around contact's first and last name, Cloud Kicks users can narrow down their search results and find the contacts they are looking for more easily and quickly.

NEW QUESTION # 70
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