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ASHRM CPHRM Exam Overview:

Certification Vendor:ASHRM (American Society for Healthcare Risk Management)
Exam Name:Certified Professional in Health Care Risk Management Exam
Exam Number:CPHRM
Exam Duration:120 minutes
Available Languages:English
Exam Format:Computer-based, Multiple-choice questions
Real Exam Qty:110 (100 scored, 10 unscored pre-test items)
Passing Score:Criterion-referenced, no fixed numerical score published
Exam Price:$275 (ASHRM members), $425 (non-members)
Certificate Validity Period:3 years
Recommended Training:CPHRM Exam Prep Course
Exam Registration:PSI Testing Registration
ASHRM Official CPHRM Page
Sample Questions:ASHRM CPHRM Sample Questions
Exam Way:Onsite at PSI testing centers or live remote proctored online
Pre Condition:One of: Bachelor's degree + 5 years healthcare experience; Associate degree + 7 years; High school diploma + 9 years; plus 3,000 hours or 50% of job duties in healthcare risk management within last 3 years
Official Syllabus URL:https://www.ashrm.org/education/cphrm

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ASHRM CPHRM Exam Syllabus Topics:

TopicDetails
Topic 1
  • Legal and Regulatory: This domain focuses on ensuring compliance with healthcare laws and regulations, protecting patient information, managing reporting requirements, and supporting accreditation and regulatory responses.
Topic 2
  • Clinical
  • Patient Safety: This domain focuses on improving patient safety by promoting a safety culture, managing incident reporting, educating staff and patients, addressing ethical concerns, and implementing corrective actions to reduce risks and prevent harm.
Topic 3
  • Claims and Litigation: This domain focuses on handling potential claims and legal cases, including claim reporting, litigation support, legal documentation management, and analyzing claims data to understand risk exposure.
Topic 4
  • Risk Financing: This domain covers managing financial risks through insurance programs, claims coordination, loss analysis, and developing strategies to reduce financial exposure.
Topic 5
  • Healthcare Operations: This domain involves managing operational risk activities such as conducting risk assessments, developing policies, coordinating risk programs, supervising staff, and supporting patient safety initiatives.

ASHRM Certified Professional in Health Care Risk Management (CPHRM) Sample Questions (Q66-Q71):

NEW QUESTION # 66
Which of the following is an essential component of a risk management policy and procedure manual?

Answer: B

Explanation:
According to Health Care Risk Management standards outlined by ASHRM and the American Hospital Association Certification Center, a risk management policy and procedure manual should clearly define the structure, authority, and operational framework of the risk management program. An organizational chart is an essential component because it identifies reporting relationships, lines of authority, and accountability within the department and in relation to executive leadership and governing bodies.
A clearly documented organizational structure supports regulatory compliance, facilitates communication, and ensures that responsibilities for event reporting, claims management, patient safety initiatives, and regulatory oversight are properly assigned. It also demonstrates governance alignment and helps accrediting bodies evaluate program effectiveness.
Medical staff bylaws are separate governance documents that outline credentialing, peer review, and clinical governance standards. Actuarial reports are financial analyses used in risk financing decisions but are not part of a policy and procedure manual. Loss run reports summarize historical claims activity and support financial review but do not define program structure.
Health Care Operations objectives emphasize formal documentation of authority, processes, and accountability within the risk management framework. Therefore, inclusion of the department organizational chart is an essential element of a comprehensive risk management policy and procedure manual.


NEW QUESTION # 67
Which of the following items should be part of a claim file?
* peer review reports or data
* correspondence with attorneys and investigators
* literature search
* verification of settlement authority

Answer: A

Explanation:
According to Health Care Risk Management standards outlined by ASHRM and the American Hospital Association Certification Center, claim files must be carefully structured to preserve confidentiality, protect privilege, and support effective defense strategy. A claim file typically includes correspondence with attorneys and investigators, as this documentation reflects legal strategy, communications, and case development. Literature searches relevant to standards of care may also be included to assist counsel in evaluating clinical issues and expert testimony preparation. Verification of settlement authority is essential documentation to confirm that appropriate approvals were obtained before resolving a claim.
Peer review reports or data, however, should not be included in the claim file. Peer review materials are generally protected under state peer review statutes and federal patient safety privilege provisions.
Commingling peer review documents within the claims file may jeopardize privilege protections and increase the risk of discoverability in litigation. Maintaining separation between peer review files and claim files is a critical risk management practice.
Claims and litigation objectives emphasize preservation of privilege, organized documentation, and compliance with legal standards. Therefore, correspondence, literature searches, and settlement authority verification belong in the claim file, while peer review reports should be maintained separately.


NEW QUESTION # 68
Information from the Data Bank (NPDB; includes former HIPDB content) can be requested by:

Answer: D

Explanation:
Access to NPDB information is restricted to authorized entities for credentialing, privileging, and oversight- not public browsing. HRSA's NPDB rules identify who can query and report;professional societies with formal peer revieware listed among entities that may query under certain circumstances. This limited-access model supports patient safety objectives by enabling credentialing bodies to identify adverse licensure actions, certain negative clinical privilege actions, and other reportable events, while protecting due process and confidentiality. From a risk management perspective, proper querying supports defensible credentialing and reduces negligent credentialing exposure. Equally important: organizations must maintain secure handling of NPDB responses and follow permitted-use rules to avoid compliance violations.


NEW QUESTION # 69
A hold-harmless agreement is an important component of which of the following aspects of a risk financing program?

Answer: D

Explanation:
Within Health Care Risk Management frameworks established by ASHRM and the American Hospital Association Certification Center, risk financing strategies include risk retention, risk transfer, and insurance mechanisms. A hold-harmless agreement is a contractual provision in which one party agrees to assume responsibility for certain liabilities and to protect another party from claims or losses arising from specified activities. This mechanism is a classic example of risk transfer.
Through hold-harmless or indemnification clauses, an organization shifts potential financial responsibility for loss to another party, often a contractor, vendor, or service provider. This contractual allocation of liability reduces the organization's exposure without necessarily purchasing insurance. It is therefore categorized under noninsurance risk transfer.
Risk retention, by contrast, involves assuming and financing losses internally, such as through self-insurance or deductibles. First-party liability insurance addresses losses sustained directly by the insured organization, while third-party liability insurance covers claims made by others against the organization. Although insurance is also a method of risk transfer, the specific instrument described in the question is a contractual transfer mechanism rather than an insurance product.
Accordingly, a hold-harmless agreement is most directly associated with risk transfer within a comprehensive risk financing program.


NEW QUESTION # 70
If no specific OSHA standard applies to a given potential health hazard, then

Answer: D

Explanation:
According to Health Care Risk Management standards outlined by ASHRM and the American Hospital Association Certification Center, the Occupational Safety and Health Act includes a provision known as the General Duty Clause. This clause requires employers to furnish a workplace free from recognized hazards that are causing or are likely to cause death or serious physical harm, even when no specific OSHA standard addresses the hazard.
The General Duty Clause grants OSHA authority to cite employers for unsafe conditions not explicitly covered by a detailed regulation. To issue a citation under this clause, OSHA must demonstrate that a recognized hazard exists, that the hazard poses a risk of serious harm, and that feasible methods exist to correct or mitigate the hazard.
Therefore, OSHA retains enforcement authority even in the absence of a specific standard. The agency's jurisdiction does not disappear simply because no detailed regulation addresses the particular risk.
Legal and regulatory objectives in healthcare risk management emphasize maintaining compliance with federal occupational safety laws and proactively identifying workplace hazards. Accordingly, OSHA may govern the hazard under the General Duty Clause when no specific standard applies.


NEW QUESTION # 71
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