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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Operating Systems28%- Mobile operating systems
  • 1. App installation and security settings
    • 2. Android and iOS configuration
      • 3. Mobile device management
        - Windows installation, configuration, and management
        • 1. Device drivers and system updates
          • 2. Command-line tools and scripting
            • 3. File systems, partitions, and storage management
              • 4. Windows 10/11 features and settings
                - macOS, Linux, and Chrome OS basics
                • 1. System configuration and maintenance
                  • 2. Installation and navigation
                    • 3. Command-line operations
                      Software Troubleshooting23%- Operating system issues
                      • 1. Boot errors and startup problems
                        • 2. Update and driver failures
                          • 3. System crashes and performance issues
                            - Mobile device troubleshooting
                            • 1. App and OS update failures
                              • 2. Performance and battery problems
                                • 3. Connectivity and synchronization issues
                                  - Application and security troubleshooting
                                  • 1. Security-related issues and fixes
                                    • 2. Installation and compatibility problems
                                      • 3. Application crashes and errors
                                        Operational Procedures21%- Communication and professionalism
                                        • 1. Incident reporting
                                          • 2. Customer service techniques
                                            • 3. SLA management
                                              - IT service management
                                              • 1. Backup and recovery processes
                                                • 2. Disaster recovery planning
                                                  • 3. Documentation and change management
                                                    - Safety and compliance
                                                    • 1. Workplace safety procedures
                                                      • 2. Environmental controls
                                                        • 3. Privacy and regulatory compliance
                                                          Security28%- Threats and mitigation
                                                          • 1. Social engineering prevention
                                                            • 2. Malware types and removal
                                                              • 3. Data protection and disposal
                                                                - Network and application security
                                                                • 1. Encryption technologies
                                                                  • 2. Wireless security protocols
                                                                    • 3. Firewalls and security appliances
                                                                      - Security fundamentals
                                                                      • 1. Zero Trust concepts
                                                                        • 2. Authentication and authorization
                                                                          • 3. Permissions and access control

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                                                                            220-1202 New Questions, Actual 220-1202 Test Answers

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                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions (Q82-Q87):

                                                                            NEW QUESTION # 82
                                                                            A user is attempting to open on a mobile phone a HD video that is hosted on a popular media streaming website. The user is receiving connection timeout errors. The mobile reception icon area is showing two bars next to 3G. Which of the following is the most likely cause of the issue?

                                                                            Answer: C

                                                                            Explanation:
                                                                            3G networks generally do not provide the bandwidth required for seamless HD video streaming. With only two signal bars and a 3G connection, the mobile device likely cannot maintain the necessary data throughput, resulting in timeouts or buffering failures. This is a classic symptom of insufficient network speed or signal strength.
                                                                            A). Lack of Wi-Fi may contribute, but the root cause is the low mobile bandwidth, not the Wi-Fi state.
                                                                            B). A website subscription lapse would return an account error, not a timeout.
                                                                            D). Full device storage can affect downloads but not streaming from the internet.
                                                                            Reference:
                                                                            CompTIA A+ 220-1102 Objective 3.3: Troubleshoot mobile OS and application issues.
                                                                            Study Guide Section: Connectivity and network performance issues on mobile devices


                                                                            NEW QUESTION # 83
                                                                            Which of the following commands is used to manage files in a Linux OS?

                                                                            Answer: B

                                                                            Explanation:
                                                                            The correct answer is D. cp, which is a core Linux command used to copy files and directories. File management in Linux is performed primarily through command-line utilities, and cp is one of the most fundamental commands for this purpose.
                                                                            According to the Quentin Docter - CompTIA A+ Complete Study Guide, Linux administrators frequently use commands such as cp, mv, rm, and ls to manage files. The cp command allows users to copy files between directories or locations and supports options for recursive copying and permission preservation.
                                                                            The Travis Everett & Andrew Hutz - All-in-One Exam Guide highlights that Linux file management commands differ significantly from Windows equivalents. While Windows uses robocopy and xcopy, Linux relies on simpler, built-in commands like cp.
                                                                            The Mike Meyers / Mark Soper Lab Manual further explains that curl is used for transferring data over network protocols, not for managing local files. Commands such as robocopy and xcopy are Windows- specific and not available in standard Linux environments.
                                                                            Because the question asks specifically about managing files in Linux, and cp is a native Linux file- management command, D is the correct answer.


                                                                            NEW QUESTION # 84
                                                                            A company wants to provide its employees with devices that align with the company's mission to support open-source projects. Which of the following should a technician recommend?

                                                                            Answer: A

                                                                            Explanation:
                                                                            Android is based on open-source software through the Android Open Source Project, making Android devices the best fit for a company that wants to support open-source technology.


                                                                            NEW QUESTION # 85
                                                                            Which of the following minimizes malware risks on workstations?

                                                                            Answer: D

                                                                            Explanation:
                                                                            Endpoint detection and response monitors workstation activity, detects malicious behavior, and helps contain and remediate malware threats.


                                                                            NEW QUESTION # 86
                                                                            A desktop technician is hardening a newly installed company workstation. Which of the following actions should the technician take? (Choose two.)

                                                                            Answer: E,F

                                                                            Explanation:
                                                                            Disabling the guest account prevents unauthorized access.
                                                                            Changing the default administrator password strengthens security by preventing easy compromise.


                                                                            NEW QUESTION # 87
                                                                            ......

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