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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Instance Configuration | 11% | - Instance Personalization and Configuration
|
| Topic 2: Self Service and Automation | 20% | - Self-Service Features
|
| Topic 3: Configuring Applications for Collaboration | 20% | - Collaboration Features
|
| Topic 4: Data Migration and Integration | 15% | - Migration and Automation
|
| Topic 5: Platform Overview and Navigation | 7% | - Platform Overview
|
| Topic 6: Database Management and Platform Security | 27% | - Database and Security Administration
|
CSA learning materials have a variety of self-learning and self-assessment functions to test learning outcomes. CSA study guide is like a tutor, not only gives you a lot of knowledge, but also gives you a new set of learning methods. CSA Exam Practice is also equipped with a simulated examination system that simulates the real exam environment so that you can check your progress at any time.
NEW QUESTION # 407
A colleague wants to rearrange the columns on their My Work list. Once the user has navigated to the list where should they navigate to select and arrange the columns?
Answer: B
Explanation:
To rearrange the columns on a list, users can right click on any column header and select Configure > List Layout from the context menu2. This will open a dialog box where users can select the available fields and move them to the selected list using the arrow buttons2. Users can also drag and drop the fields to change the order of the columns2.
References
* How To Configure List and Form Layouts | by ServiceNow Scholar - Medium2
NEW QUESTION # 408
Which modules can you use to create a new table?
Choose 2 answers
Answer: A,B
NEW QUESTION # 409
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)
Answer: A,D
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-it-service-management/page/product/change- management/task/t_CreateCustomField.html
NEW QUESTION # 410
What needs to be specified, when creating a Business Rule? (Choose four.)
Answer: C,D,H,I
Explanation:
ABusiness Rulein ServiceNow is aserver-side scriptthat executes when records are inserted, updated, deleted, or queried in a specified table. Business Rules allow automation and customization of workflows by defining logic that runs under specific conditions.
Table (B) -Correct
ABusiness Rulemust be associated with aspecific tablewhere it will execute (e.g., Incident, Change, Task).
This determineswhich recordsthe rule applies to.
Script to Run (E) -Correct
A script must be provided when defining advanced logic in a Business Rule.
Business Rules useserver-side JavaScriptto perform various actions, such as setting field values, enforcing validation, or triggering workflows.
Timing (H) -Correct
The execution timing of a Business Rule determineswhenit runs relative to a database transaction.
Business Rules can run:
Before(before record is saved)
After(after record is saved)
Async(after the transaction completes)
Display(when a form loads)
Condition to Evaluate (I) -Correct
Conditions definewhen the Business Rule should executebased on specific criteria.
Example: A Business Rule might runonly when the priority is set to High.
A: UI Action(Incorrect)
UI Actions (buttons, links, context menus) are separate from Business Rules and are used for UI customization.
C: Fields to update(Incorrect)
While Business Rules can update fields,you do not specify "fields to update" as a required setting. Instead, updates are made via scripts within the rule.
D: Who can run(Incorrect)
Business Rulesalways run on the server-sideand do not require user-specific execution settings.
F: Application Scope(Incorrect)
Although Business Rules belong to an application scope, this isautomatically determinedbased on the current application.
G: Update Set(Incorrect)
Business Rules arecaptured in an Update Set, but this is not a configuration setting while creating the rule.
ServiceNow Business Rules Overview:https://docs.servicenow.com/bundle/utah-application-development
/page/script/server-scripting/concept/business-rules.html
Creating Business Rules:https://docs.servicenow.com/en-US/bundle/utah-application-development/page/script
/server-scripting/task/t_CreateABusinessRule.html
Key Elements to Specify When Creating a Business Rule:Incorrect Options:Official References from Certified System Administrator (CSA) Documentation:
NEW QUESTION # 411
Which one of the following statements describes the purpose of a Service Catalog flow?
Answer: C
NEW QUESTION # 412
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