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IIC C11 Exam Syllabus Topics:

SectionObjectives
Topic 1: Insurance Practice- Claims Handling
  • 1. Claims process stages
    • 2. Fraud detection and prevention
      - Underwriting and Pricing
      • 1. Premium calculation principles
        • 2. Risk assessment methods
          Topic 2: Legal Principles of Insurance- Insurable Interest and Indemnity
          • 1. Principle of indemnity and application
            • 2. Insurable interest requirements
              - Contract Law Basics
              • 1. Utmost good faith principle
                • 2. Formation of insurance contracts
                  Topic 3: Insurance Principles- Fundamentals of Insurance
                  • 1. Nature and purpose of insurance
                    • 2. Risk concepts and risk pooling
                      - Insurance Market Structure
                      • 1. Regulatory environment overview
                        • 2. Roles of insurers, brokers, and intermediaries

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                          IIC Principles and Practice of Insurance Sample Questions (Q14-Q19):

                          NEW QUESTION # 14
                          Orianna is an insurance professional who acts on behalf of the insurerandthe insured. She owns her client list and is paid commission once policies are arranged. What is her profession?

                          Answer: A

                          Explanation:
                          Abrokeris an independent insurance intermediary who represents theinsured, not the insurer, yet also interacts professionally with insurers to place coverage. Brokers typicallyown their client lists, have the freedom to place business with multiple insurers, and earn income throughcommissionsonce policies are sold or renewed.
                          They are obligated to provide impartial advice and ensure clients receive suitable coverage.
                          Underwriters (option B) do not own client lists and do not earn commissions; they work for insurers evaluating risks. Exclusive agents (option C) representone insurer onlyand generally do not own their book of business. Independent adjusters (option D) investigate and adjust claims-they do not sell insurance nor hold client lists.
                          Orianna's described attributes-ownership of clients, acting for both parties, and earning commissions- match precisely the role of abroker, makingAcorrect.


                          NEW QUESTION # 15
                          Which type of insurance company has the same capital structure as any other capital enterprise?

                          Answer: C

                          Explanation:
                          A stock insurance company operates with the same capital structure as other conventional for-profit corporations. Ownership is represented by shares of stock, held by shareholders who supply capital and expect a return on investment. Profits are distributed as dividends or reinvested into the company. This structure aligns closely with traditional corporate financial frameworks in Canadian commerce.
                          Option B, a captive company, is owned by a parent business to insure its own risks-not structured like a general capital corporation. Option C, a co-operative company, is owned by its policyholders or members, not shareholders. Option D (factory mutual company) refers to a mutual insurer owned by its policyholders and requiring high loss-prevention standards.
                          Thus, the only insurer type that mirrors the capital structure of typical Canadian corporate enterprises is the stock company, making A correct.


                          NEW QUESTION # 16
                          Which statement describes a primary function of a telephone adjuster?

                          Answer: A

                          Explanation:
                          A telephone adjuster (often called an inside adjuster) handles claims that can be resolved quickly without requiring in-person investigation. Their main role is to efficiently process a high volume of straightforward claims, such as small auto physical-damage losses, minor property losses, and simple theft claims.
                          Because these claims do not require field investigations, telephone adjusters focus on gathering information by phone, confirming coverage, arranging payments, and closing files promptly.
                          Option B is incorrect-telephone adjusters do not take instructions from staff adjusters; they operate independently within their own authority levels.
                          Option C is incorrect-they do not process paperwork for independent adjusters.
                          Option D is incorrect-they are not intermediaries; they serve the insurer directly.
                          The correct function is A: processing a large volume of claims.


                          NEW QUESTION # 17
                          What is stated in the insuring agreements of a policy?

                          Answer: C

                          Explanation:
                          The insuring agreement is one of the most essential components of an insurance policy. It describes what is insured, the coverage provided, and the extent of the insurer's promise to indemnify the insured. This section outlines the subject of insurance-property, liability exposure, person, or interest-and specifies what types of losses or perils are insured against. Thus, the accurate choice is D: Description of the property covered.
                          Option A is incorrect because premium is stated in the declarations page, not in the insuring agreement.
                          Option B, lienholder information, also appears in the declarations or conditions, not the insuring agreement.
                          Option C, the signature clause, appears at the end of the policy to signify the insurer's formal acceptance of contractual obligations.
                          The insuring agreement is the foundation of the policy because it establishes the insurer's undertaking and sets the boundaries of coverage, making option D correct.


                          NEW QUESTION # 18
                          What is the effect of perils and hazards on insurance rates for the underwriter?

                          Answer: C

                          Explanation:
                          Hazards are conditions thatincrease the likelihood or severity of a losscaused by an insured peril.
                          Underwriters assess hazards (physical, moral, and morale hazards) to determine whether a risk is acceptable and at what price.
                          If hazards make an insured perilmore likely to occur, the underwriter willincrease the rateto reflect higher expected losses. This aligns exactly with option C.
                          Option A is close but incorrectly states "insured event," not "insured peril," and is less precise.
                          Option B misinterprets the law of large numbers; it applies to loss predictability, not hazard listing.
                          Option D misunderstands rating-rates are not calculated by multiplying premium by insured value.
                          Thus, the correct statement isC.


                          NEW QUESTION # 19
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