First-grade Certification 700-805 Questions - Pass 700-805 Exam

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Cisco 700-805 Exam Overview:

Certification Vendor:	Cisco
Exam Name:	Cisco Renewals Manager
Exam Number:	700-805 CRM
Exam Format:	Multiple choice
Related Certifications:	Cisco Customer Experience Specialization
Exam Duration:	60 minutes
Available Languages:	English, Japanese
Sample Questions:	Cisco 700-805 Sample Questions
Exam Way:	Proctored test via Cisco authorized testing partner
Pre Condition:	Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources.
Official Syllabus URL:	https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html

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Cisco 700-805 Certification Exam consists of 60-70 questions and is a proctored exam that is administered in a testing center or online. 700-805 exam duration is 90 minutes, and the passing score is 70%. 700-805 exam covers various topics related to Cisco product renewals management, including customer needs assessment, quoting and ordering, contract management, and customer inquiries handling. Cisco Renewals Manager certification exam is valid for three years, after which candidates need to recertify to maintain their certification status.

Cisco Renewals Manager Sample Questions (Q139-Q144):

NEW QUESTION # 139
Which critical task must be performed during the Qualification phase?

A. quote delivery
B. Renewal Plan development
C. validate customer inventory
D. develop a Success Plan

Answer: C

Explanation:
According to the Cisco website1, one of the critical tasks during the Qualification phase is to validate customer inventory, which includes:
Reviewing the Available to Renew (ATR) report and identifying any discrepancies or missing items Confirming the accuracy of the contract end dates, product IDs, serial numbers, and quantities Updating the ATR report with any changes or corrections

NEW QUESTION # 140
Which discussion point helps up sell a customer?

A. Discuss your prior ties and why you need the sale.
B. Discuss changes in the network and identify any uncovered additions to the network.
C. Focus on what the customer already has covered on the network.
D. Focus on how much it will cost the customer.

Answer: B

Explanation:
A discussion point that helps up sell a customer is to discuss changes in the network and identify any uncovered additions to the network. This discussion point can help us understand the customer's current situation, needs, and challenges, as well as uncover any gaps or opportunities for improvement. By discussing changes in the network, we can show our interest and curiosity in the customer's business, as well as demonstrate our expertise and credibility in providing solutions. By identifying any uncovered additions to the network, we can highlight the risks and costs of not having adequate protection or support for those additions, as well as propose relevant products or services that can address those issues. This discussion point can help us create value for the customer, as well as differentiate our offering from competitors.

NEW QUESTION # 141
Which success indicator for a Renewals Manager is valid?

A. new product introductions
B. on-time renewal
C. increased deployment of licenses
D. stabilized customer satisfaction scores

Answer: D

NEW QUESTION # 142
Which action should a Renewals Manager take first?

A. Assign an RS to priority accounts
B. Meet the customer and perform a renewals diagnosis
C. Meet and confirm the AM, CSS, CSM and their resources
D. Download contract data and develop a renewals strategy

Answer: D

NEW QUESTION # 143
What should be the key driver for the Renewals Manager's decisions and recommendations during the Renewals process?

A. upsell and cross-sell opportunities
B. pricing and contract negotiation
C. market and industry trends
D. customer business requirements

Answer: D

NEW QUESTION # 144
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