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| Section | Weight | Objectives |
|---|
| Design the Interactive Flow of Your App | 20% | - Slack app workflow design
- 1. Build business workflows in Slack apps
- 2. Design interaction patterns aligned with Slack architecture
|
| Slack APIs and Development | | - API usage and integration
- 1. JSON data structures and payload handling
- 2. Slack Web API and event-based APIs (HTTP, WebSockets)
|
| Apps in the Slack Platform | 7% | - Slack app fundamentals and workspace automation
- 1. Identify when to use Slack surfaces (home, modals, messages)
- 2. Recommend how to automate and enhance operations on a Slack workspace
- 3. Identify collaboration patterns for Slack app teams
|
| App Deployment and Infrastructure | | - Deployment considerations
- 1. Deploy Slack apps to cloud or web hosting environments
- 2. Maintain and scale Slack applications
|
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Salesforce Certified Slack Developer Sample Questions (Q73-Q78):
NEW QUESTION # 73
When designing a Slack app for an organization using Enterprise Grid, what key aspect should be considered to ensure compatibility across the entire Grid?
- A. Design the app to interact only with the primary workspace, as the settings will automatically apply to all other workspaces in the Grid
- B. Ensure the app supports centralized administration controls that can be managed across multiple workspaces within the Grid
- C. Focus the app's functionality on user-specific settings that do not require cross-workspace interactions
- D. Limit the app's features to basic Slack functionality to avoid compatibility issues with the Enterprise
Answer: B
Explanation:
Ensure the app supports centralized administration controls that can be managed across multiple workspaces within the Grid When designing for Enterprise Grid, it's important to support centralized administration controls that can be managed across multiple workspaces. This allows for consistent governance and control over the app's functionality within the entire organizational structure of the Grid.
Why not the other options:
*Assuming settings in the primary workspace will apply to all others oversimplifies the complexity of Enterprise Grid.
*Focusing only on user-specific settings may not fully leverage the collaborative and administrative potential of Enterprise Grid.
*Limiting to basic functionality may not meet the diverse and advanced needs of Enterprise Grid users.
NEW QUESTION # 74
In a Bolt listener function, which parameter is commonly used to send a reply?
- A. reply()
- B. respond_to()
- C. say()
- D. send()
Answer: C
Explanation:
The `say()` utility is commonly injected into Bolt listener functions to send a message back into a Slack conversation. In Bolt for Python, Slack demonstrates listener functions such as `def message_hello(message, say):`, where calling `say()` sends a message to the conversation in which the triggering event occurred. The helper abstracts the underlying `chat.postMessage` operation and automatically uses relevant conversation context, although developers can also explicitly specify a channel when required. `reply()` and `send()` are not standard injected Bolt listener utilities for this purpose, while `respond_to()` is not a documented Bolt listener parameter. Slack's Bolt framework intentionally provides context-aware utilities such as `say`, `ack`,
`respond`, and `client` to simplify common interaction patterns. Therefore, option C correctly identifies the standard reply helper used by Bolt listeners.
NEW QUESTION # 75
Employees at your company may have access to some very sensitive customer data. Every employee must participate in privacy and compliance trainings annually. They must also sign compliance and data privacy agreements quarterly. Getting every employee to complete these trainings on time is a big challenge for your company.
Which set of actions should your company use to automate this process?
- A. Create an app that uses a slash command to deliver the privacy and compliance training. Use a modal flow to display the company's current privacy policy and allow employees to agree. Send quarterly reminders to re-sign via direct message (DM).
- B. Create a workflow that fires once per quarter to the #announcements channel, reminding all employees to fill out their quarterly privacy agreement. Provide a link to the external system of record in that workflow.
- C. Create an app that sends individual employees reminders in Slack to complete the privacy trainings and re-sign the agreements in an external system of record. Send messages to the managers of employees who have not completed the training or signed the agreement to help encourage them to move along.
Answer: C
Explanation:
Option B provides the strongest Slack-platform architecture because the process requires individualized status tracking, integration with an external system of record, recurring reminders, and escalation when employees remain noncompliant. Slack apps are specifically intended to automate tasks and connect Slack with external business systems. The application can determine each employee's compliance state externally and send targeted Slack notifications only where action is required. A quarterly announcement workflow is insufficient because it treats every employee identically and cannot distinguish completed from outstanding obligations. It also lacks an escalation mechanism. Option C unnecessarily places compliance training and acceptance inside Slack even though the scenario identifies an external system of record. That creates duplicated state and introduces additional governance concerns around which system represents the authoritative acceptance record. Slack's application-design guidance also cautions against noisy broad notifications. Targeted communication is preferable where a service concerns an individual user, and manager escalation can be generated only for unresolved cases. This maps to Apps in the Slack Platform, particularly recommending how Slack applications can automate organizational operations and integrate existing business processes with external systems.
NEW QUESTION # 76
Your team is designing a Slack app for managing lunch orders in the office. The app needs to allow employees to select their meal options from a daily menu.
What is the best way to design this feature?
- A. Post the menu in a channel and have employees react with emojis to place their orders
- B. Implement a drop-down menu in a message for employees to select their meal options
- C. Use a bot to send a daily message and collect orders through direct messages
- D. Develop a slash command that employees use to enter their meal choices
Answer: B
Explanation:
Implement a drop-down menu in a message for employees to select their meal options A drop-down menu in a message is an efficient and organized way for employees to select their meal options from a daily menu. It offers a structured and streamlined method for making selections, reducing clutter and confusion.
Why not the other options:
*Slash commands might require employees to remember specific commands and format their responses, which can be less user-friendly.
*Collecting orders through direct messages can be cumbersome and lacks the visibility of a group-based order system.
*Using emojis for orders can be confusing and does not provide the structured approach that a drop- down menu does.
NEW QUESTION # 77
A Slack app is being developed for a large team to quickly access the latest sales figures. The data is updated frequently and needs to be readily accessible.
Which feature would be most appropriate for this functionality?
- A. Create a dedicated sales channel where figures are posted manually each day
- B. Use a slash command that allows team members to retrieve the latest sales figures on demand
- C. Implement a bot to send daily sales figure updates in a designated channel
- D. Set up an App Home tab with a continuous display of sales figures
Answer: B
Explanation:
Use a slash command that allows team members to retrieve the latest sales figures on demand A slash command provides immediate access to updated information upon request, making it an ideal choice for teams that need to frequently check the latest sales figures. It offers convenience and ensures that team members can access the most recent data whenever they need it.
Why not the other options:
*Daily updates might not be sufficient for teams needing more frequent access to sales figures.
*Manually posting updates can lead to delays and doesn't provide real-time access.
*An App Home tab, while continuously displaying information, requires users to navigate away from their current workspace, which might be less efficient for quick checks.
NEW QUESTION # 78
......
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