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WGU Managing-Human-Capital Exam Overview:

Certification Vendor:	WGU (Western Governors University)
Exam Name:	WGU Managing Human Capital
Exam Number:	C202 / Managing-Human-Capital
Related Certifications:	Master of Business Administration (MBA) Master of Science in Human Resource Management
Certificate Validity Period:	Valid while enrolled; no expiration after completion
Available Languages:	English
Real Exam Qty:	50–75
Exam Price:	Included in program tuition; no separate fee
Exam Format:	Multiple Choice, Scenario-based, Objective Assessment
Passing Score:	700/1000 or 70%
Exam Duration:	45–120
Recommended Training:	WGU Course Materials
Exam Registration:	WGU Student Portal
Sample Questions:	WGU Managing-Human-Capital Sample Questions
Exam Way:	Online proctored assessment
Pre Condition:	Enrollment in WGU graduate business or HR program; no prior exams required
Official Syllabus URL:	https://www.wgu.edu/

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WGU Managing-Human-Capital Exam Syllabus Topics:

Topic	Details
Topic 1	Maximizing Employee Contribution: This section of the exam measures skills of Business Managers and covers strategies to maximize employee contribution to organizational excellence. Learners investigate methods for leveraging employee strengths and capabilities to achieve business objectives. The material focuses on how managers can create environments where employees are empowered to contribute their best work and how individual contributions integrate to create overall organizational excellence.
Topic 2	Managing Human Capital: Managing Human Capital focuses on strategies and tools that managers use to maximize employee contribution and create organizational excellence. You will learn talent management strategies to motivate and develop employees as well as best practices to manage performance for added value.
Topic 3	Talent Management Strategies: This section of the exam measures skills of Human Resource Managers and covers talent management strategies to motivate and develop employees. Learners explore methods for attracting, developing, and retaining talent within organizations. The content addresses how managers can implement effective talent management programs that align employee capabilities with organizational goals and foster employee engagement and productivity.
Topic 4	Performance Management Best Practices: This section of the exam measures skills of Human Resource Managers and covers best practices to manage performance for added value. Learners examine systems and processes for measuring, evaluating, and improving employee performance. The content addresses how managers can establish clear performance expectations, provide effective feedback, conduct performance reviews, and implement improvement plans that drive individual and organizational results.
Topic 5	Employee Motivation and Development: This section of the exam measures skills of Organizational Development Specialists and covers strategies to motivate and develop employees for optimal performance. Learners study approaches for understanding employee motivation factors and creating development opportunities. The material focuses on techniques managers use to enhance employee skills, encourage professional growth, and build a motivated workforce that contributes to organizational success.

WGU Managing Human Capital C202 Sample Questions (Q63-Q68):

NEW QUESTION # 63
What is organizational design?

A. Allocating, coordinating, and supervising tasks to achieve organizational aims
B. Making decisions about how to plan and organize work and exercise authority
C. Selecting and managing aspects of organizational structure in order to facilitate organizational goal achievement
D. Using a graphic representation of the structure of an organization to see the relationships between the organization's positions

Answer: C

Explanation:
Organizational design involves configuring the structure of an organization to effectively achieve its goals.
This includes determining the best ways to allocate resources, coordinate activities, and supervise tasks. The aim is to create an optimal organizational framework that enhances communication, improves efficiency, and supports the achievement of strategic objectives. It includes decisions about hierarchy, departmentalization, span of control, and formalization.
References:
* "Organization Design: A Guide to Building Effective Organizations" by Naomi Stanford
* Harvard Business Review articles on organizational design

NEW QUESTION # 64
Which legislation was established for federal contractors to take proactive steps in affirmative action within their workforces?

A. Worker Adjustment and Retraining Notification Act
B. Fair Labor Standards Act
C. Civil Rights Act
D. Executive Order 11246

Answer: D

Explanation:
* Executive Order 11246: Signed by President Lyndon B. Johnson in 1965, this order requires federal contractors to take affirmative action to ensure that equal opportunity is provided in all aspects of their employment.
* Affirmative Action Plans: Contractors must develop and implement affirmative action plans to promote diversity and eliminate discrimination based on race, color, religion, sex, sexual orientation, gender identity, or national origin.
* Enforcement: The Office of Federal Contract Compliance Programs (OFCCP) enforces these requirements and conducts compliance evaluations to ensure adherence.
* Impact on Federal Contractors: This legislation has significantly impacted hiring practices and policies within organizations that do business with the federal government, promoting a more diverse and equitable workforce.
References:
* Executive Order 11246, Office of Federal Contract Compliance Programs (OFCCP)
* U.S. Department of Labor, Affirmative Action Overview

NEW QUESTION # 65
Why is setting individual employee performance goals important to organizational success?

A. It gives employees input in the content of performance evaluations.
B. It helps align individual employees' goals with the organization's mission.
C. It standardizes performance expectations for employees across the organization.
D. It replaces the need for conducting job analyses.

Answer: B

Explanation:
Setting individual employee performance goals is essential for organizational success because it ensures that employees' efforts are directed towards the broader objectives of the organization. This alignment fosters a cohesive and motivated workforce working towards common goals, which enhances overall productivity and effectiveness. When employees understand how their personal goals contribute to the organization's mission, they are more likely to be engaged and committed to their work.
References
* Managing Human Capital Textbook
* "Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics" by Gary Cokins
* SHRM (Society for Human Resource Management) guidelines on performance management

NEW QUESTION # 66
Which act establishes a national minimum wage, overtime rules, recordkeeping requirements, and youth employment standards?

A. Fair Labor Standards Act of 1938
B. Rehabilitation Act of 1973
C. Equal Pay Act of 1963
D. National Labor Relations Act of 1935

Answer: A

Explanation:
The Fair Labor Standards Act (FLSA) of 1938 establishes several key labor standards, including a national minimum wage, overtime pay eligibility, recordkeeping, and child labor regulations. The FLSA is administered by the Wage and Hour Division of the U.S. Department of Labor and ensures that workers receive fair compensation and that minors are protected in the workplace.
Fair Labor Standards Act of 1938, U.S. Department of Labor (DOL) website

NEW QUESTION # 67
Which behavior from a manager qualifies as workplace bullying?

A. Mistakenly revealing personal information about an employee during a staff meeting
B. Responding with an irritated tone of voice to an employee's disruptive behavior
C. Documenting negative observations in an employee's performance review
D. Consistently ignoring emails and questions from one particular employee

Answer: D

Explanation:
Workplace bullying is defined as repeated, unreasonable actions directed toward an employee that are intended to intimidate, degrade, or undermine them. According toHuman Resource Management, 16th Editionby Gary Dessler, bullying often involvespersistent behaviorssuch as exclusion, isolation, or deliberately withholding information necessary for an employee to perform their job.
Consistently ignoring emails and questions from one specific employee fits this definition because it represents ongoing, targeted behavior that can harm the employee's ability to work effectively and can cause emotional distress. Dessler highlights that bullying is distinguished from occasional irritation or isolated mistakes by its repetitive and targeted nature.
An irritated tone used in response to disruptive behavior may be poor communication but does not necessarily constitute bullying. Accidentally revealing personal information is a confidentiality breach, not bullying.
Documenting negative observations in a performance review is a legitimate management responsibility when done objectively and fairly.
Thus, the behavior that qualifies as workplace bullying isconsistently ignoring emails and questions from one particular employee.
Source:
Gary Dessler,Human Resource Management, 16th Edition, Chapter on Workplace Fairness and Employee Relations

NEW QUESTION # 68
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