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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 8% | - Configure org-level security settings and object-level access - Explain the security features available and when to apply them - Determine the appropriate sharing model for a given scenario |
| Topic 2: Process Automation | 13% | - Explain how to use Flow to automate business logic - Evaluate when to use declarative automation tools vs. programmatic tools - Explain how to configure and use Workflow and Process Builder - Given a scenario, design and configure Flow (Screen Flow, Autolaunched Flow) |
| Topic 3: Mobile Administration | 5% | - Determine the appropriate mobile configuration for a given scenario - Configure the Salesforce Mobile App |
| Topic 4: Environment Management & Deployment | 5% | - Explain the options for moving metadata and data between environments - Determine the appropriate environment deployment model - Explain the capabilities and constraints of Change Sets |
| Topic 5: Salesforce CRM Content | 5% | - Configure and manage Salesforce CRM Content libraries - Explain when and how to use Salesforce CRM Content |
| Topic 6: User Interface | 13% | - Configure Salesforce Mobile App and Lightning Console - Explain how to configure Lightning pages and the Lightning App Builder - Given a scenario, determine which UI features to use - Describe the UI capabilities and customization options available |
| Topic 7: Data Modeling | 10% | - Select the appropriate schema design for a given scenario - Determine the appropriate field type for a given scenario - Given a scenario, design and implement native Salesforce objects and relationships - Explain the capabilities of the different relationship types (lookup, master-detail) |
| Topic 8: Programmatic Development (Bonus - 17%) | 17% | - Explain the basics of Apex and its use cases - Explain the basics of Lightning Web Components (LWC) - Describe Salesforce APIs and when to use them - Describe when to use declarative vs. programmatic development |
| Topic 9: AppExchange | 3% | - Describe how to evaluate and install apps from AppExchange - Explain the security and trust considerations for AppExchange apps |
| Topic 10: Salesforce Fundamentals | 8% | - Determine appropriate licensing model for orgs - Given a scenario, identify the appropriate deployment approach - Explain the capabilities and constraints of the Salesforce platform |
| Topic 11: Reporting & Analytics | 8% | - Given a scenario, determine which reporting tool to use - Explain and configure analytics capabilities - Create reports and dashboards |
>> Plat-Admn-202 Valid Practice Questions <<
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NEW QUESTION # 200
Cloud Kicks has a sales rep who is stating that their Contact is unavailable for other users to see within Salesforce. In which three ways can an app builder troubleshoot this issue? Choose 3 answers
Answer: B,C,D
Explanation:
The correct answers are A. Review the Contact record and ensure it is linked to an Account, C. Verify the users with the issue have access to the Contact object, and E. Confirm whether Default Organization-Wide Sharing Settings provide access to the Account.
A Contact that is not linked to an Account is treated as a private contact. Salesforce states that contacts without an account are private regardless of the sharing model, so checking whether the Contact is associated with an Account is a valid troubleshooting step.
Users also need object-level access to the Contact object. Object permissions control whether users have base-level access such as read, create, edit, and delete for an object.
Finally, Contact visibility is often affected by Account access, especially when Contact sharing is controlled by the parent Account. Organization-Wide Defaults define the default record access users have for records they do not own, so checking the Account OWD is also correct.
B is incorrect because creating a new Contact does not troubleshoot the actual sharing/security issue.
D is incorrect because creating a broad Account Sharing Rule for all records is not the first troubleshooting step and may overexpose data.
NEW QUESTION # 201
At Universal containers, all US Sales reps should be able to view the US Team dashboard, however, only the US sales directors should be able to see the data in the component and view its source report. How can an app builder ensure the proper access is granted?
Answer: C
Explanation:
Sharing the dashboard folder with roles and subordinates of the US Sales Director and sharing the report folder with the role of US Sales Director will ensure that only the US sales directors can see the data in the component and view its source report, while all US sales reps can view the US Team dashboard. Making the US Sales Director the running user will show only his or her data in the component, not the whole team's data. Making the dashboard dynamic will show different data depending on who is viewing it, not based on their role. Sharing the dashboard with the public group US Sales Reps and sharing the dashboard source reports folder with the US Sales Director profile will not prevent other profiles from accessing the reports if they have access to the report folder.
NEW QUESTION # 202
Universal Containers manages leads in a Lead qualification queue where Sales reps can accept ownership of the Lea Campaign members are required to Have a sales owner. Which validation rule should an app builder configure?
Answer: C
Explanation:
The correct validation rule is:
AND(
ISNEW(),
ISBLANK(Lead.Owner:User.Id)
)
This rule prevents a new Campaign Member from being created when the related Lead does not have a User as owner. Leads can be owned by either a user or a queue, and Salesforce queues can own Lead records.
Salesforce validation rules block a save when the formula evaluates to True. The ISNEW() function checks whether the record is being created, and ISBLANK() checks whether the Lead owner's User Id is empty.
For owner fields in cross-object formulas, Salesforce requires being explicit about the owner type, such as Owner:User or Owner:Queue.
Why not others:
A is wrong because Lead.Owner.Id is normally populated whether the owner is a user or queue.
B and D focus on queue ownership, but the best exam answer checks that the Lead has an actual User owner when the Campaign Member is created.
NEW QUESTION # 203
How should an app builder configure access to a contact's Twitter profile for Salesforce mobile app users?
Answer: C
Explanation:
The correct answer is C. To make a Contact's Twitter profile available in the Salesforce mobile app, the app builder should add the Twitter component to the mobile Lightning record page. Salesforce guidance states that to make Twitter accessible on Account or Contact record pages and in the Salesforce mobile app, add the Twitter component in Lightning App Builder.
Why others are incorrect:
A is wrong because mobile navigation is for navigation items, not displaying a Contact Twitter profile.
B is unnecessary because Salesforce provides the component declaratively.
D may show a link, but it does not provide the standard Twitter profile component experience.
NEW QUESTION # 204
Northern Trail Outfitters has two custom objects that are part of a master- Detail relationship. What determines the ownership and sharing access of the detail record?
Answer: B
Explanation:
The correct answer is D. The Owner field on the Master record.
In a master-detail relationship, the detail record does not have independent ownership. Salesforce documentation states that the Owner field on the detail object isn't available and is automatically set to the owner of the related master record.
Sharing is also controlled by the parent/master record. Salesforce Help explains that when a custom object is on the detail side of a master-detail relationship, its organization-wide default is set to Controlled by Parent.
A and C are incorrect because the detail record does not maintain independent ownership in a master-detail relationship. B is incorrect because ownership is not determined by a default owner setting on the parent object; it comes from the actual Owner field on the master record.
NEW QUESTION # 205
......
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