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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Design for Security19%- Identify the steps you could take to make your app communicate securely in Slack.
- Store and retrieve data and tokens safely.
- Request the appropriate scopes for your app's use case.
- Implement the OAuth installation flow.
- Design for security.
- Request the appropriate tokens for your app's use case.
Topic 2: Design for Scale9%- Recommend when to add support for channels that are shared externally with Slack Connect.
- Describe the characteristics of an Enterprise Grid Sandbox.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
Topic 3: APIs for Managing Your Slack12%- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Use the SCIM API to manage Slack users and user groups.
- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Monitor workspace events with the Audit Logs API.
Topic 4: Core Development (Workflows, Modals, Interactivity)48%- Handle interactive payloads and events effectively.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Integrate Salesforce data with Slack applications.
- Develop interactive components such as modals and home tabs.
Topic 5: Tools5%- Recommend when to use sample code and external resources.
- Explain the purpose and value of Block Kit Builder.
- List some use cases for Slack Developer Tools (SDT).
- Recommend when to use the Bolt development framework to build Slack apps.
Topic 6: Apps in the Slack Platform7%- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
- Identify when to set up a team to collaborate on a Slack app.
- Recommend how to automate and enhance operations on a Slack workspace.

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Salesforce Certified Slack Developer Sample Questions (Q117-Q122):

NEW QUESTION # 117
In developing a Slack app that handles sensitive user information, what is an essential security practice to prevent unauthorized data exposure?

Answer: D

Explanation:
Limit access to sensitive data to only those components of the app that require it Limiting access to sensitive data to only the necessary components of the app is a crucial security practice. This principle of least privilege ensures that exposure of sensitive data is minimized and is accessible only where absolutely required.
Why not the other options:
*Storing sensitive information in public channels poses a high risk of unauthorized access.
*While Slack's built-in security features are robust, relying solely on them without additional security measures might not be sufficient for sensitive data.
*Using simple passwords for encryption undermines the security of sensitive data, making it vulnerable to unauthorized access.


NEW QUESTION # 118
You are developing a Slack app that uses OAuth tokens.
How should you securely store these tokens to
ensure the safety of user data?

Answer: B

Explanation:
Encrypt the tokens and store them in a secure, access-controlled database Encrypting OAuth tokens and storing them in a secure, access-controlled database is the safest method. This ensures that the tokens are protected and only accessible by authorized personnel, reducing the risk of unauthorized access.
Why not the other options:
*Storing tokens in plaintext within source code repositories is highly insecure and exposes them to potential leaks or breaches.
*Storing sensitive tokens in public cloud storage without proper encryption and access controls can lead to security vulnerabilities.
*Emailing tokens can expose them to interception and is not a secure method of handling sensitive data.


NEW QUESTION # 119
Your organization wants to streamline the process of scheduling meetings among team members within Slack.
What is the most efficient way to automate this process in a Slack workspace?

Answer: A

Explanation:
Integrate a calendar bot that can find common free times and schedule meetings Integrating a calendar bot within Slack that can automatically find common free times and help schedule meetings is the most efficient solution. This minimizes manual coordination efforts and enhances the scheduling process directly within the Slack workspace.
Why not the other options:
*Manually sending messages is time- consuming and not scalable.
*Using an external tool requires switching contexts and doesn't fully automate the process.
*While a shared Google Calendar is helpful, it doesn't automate the process of finding common free times within Slack.


NEW QUESTION # 120
Your HR department has asked you to build an application for their #benefits-us channel. The HR team wants users of this Slack app to be able to invoke a multi-question form from anywhere in Slack and have the information be sent to a backend system as well as sending the captured information into the #benefits-us channel.
What is the best Slack feature to trigger this form?

Answer: B

Explanation:
A global shortcut is designed for exactly this entry-point requirement. Global shortcuts expose application functionality independently of a particular message or channel context, enabling users to launch an application's workflow from broadly accessible locations in Slack. Slack specifically describes global shortcuts as suitable for workflows that can operate without the context of an existing channel or message.
After the shortcut is invoked, Slack sends the app an interaction payload containing a trigger_id. The application can acknowledge the invocation and use that trigger_id to open a modal. The modal can then present the required multi-question form. On submission, the application can process the captured fields, transmit the data to the backend system, and use Slack's messaging API to publish the appropriate information to #benefits-us. A message shortcut requires an existing message context, which this use case does not require. A reaction similarly depends on a message. An incoming webhook provides a mechanism for posting information into Slack but does not provide an application entry point for opening an interactive form. This is a direct example of Design the Interactive Flow of Your App, particularly selecting the correct user entry point and connecting shortcuts to modal workflows.


NEW QUESTION # 121
Where would a developer look first to start building an AI agent for Slack?

Answer: B

Explanation:
The official Slack Developer documentation provides a dedicated Agent quickstart specifically for developers beginning an AI-powered Slack agent project. The quickstart covers the essential starting workflow: installing Slack CLI, logging into a development workspace, creating the support-agent sample project, selecting an AI agent framework, configuring required credentials, and running the application locally with `slack run`.
Slack's general application quickstart also directs developers who want to explore agent development to the Agent quickstart as the next starting point. The pricing, legal, and Marketplace pages do not provide the implementation sequence needed to build an agent. Accordingly, the developer documentation path identified in option A is the appropriate first technical resource. The PDF's supplied answer is therefore verified as correct against Slack's current documentation.


NEW QUESTION # 122
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