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| Section | Objectives |
|---|---|
| Channel and Collaboration Management | - Channel structure and governance - Messaging and collaboration features |
| Troubleshooting and Support | - Common workspace issues resolution - Admin tools and diagnostic capabilities |
| Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
| Workspace Administration | - Slack workspace setup and configuration - User provisioning and identity management |
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NEW QUESTION # 207
You're the Primary Owner of your company's Slack Enterprise Grid org, managing a specific workspace.
What is the minimum role needed to accomplish workspace-level actions (such as changing settings, managing members)?
Answer: D
Explanation:
Slack role definitions specify:
"Workspace Owners have the highest level of permissions at the workspace level, including setting permissions, managing members, and configuring settings." Workspace Admins (C) have significant permissions but not complete control. Org Admins (B) are for org- wide actions, and Roles Admin (D) is specific to assigning roles, not broader workspace management.
(Reference: Slack Administration Study Guide - Roles and Permissions Overview)
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NEW QUESTION # 208
You work with a team of developers who are responsible for creating a custom ticketing app at your organization.
What should you do to ensure subject matter experts (SMEs) from the developer team are able to continuously manage settings for the custom app?
Answer: D
Explanation:
Slack's internal app management documentation states:
"Adding internal app collaborators allows trusted users to manage an app's configuration, including OAuth settings, scopes, and other integration behaviors without needing Org Admin privileges." There is no need to promote SMEs to Org Admins (B) - which would give them excessive permissions across the entire Slack environment. A and C do not enable them to manage the app directly.
(Reference: Slack Administration Study Guide - Managing Internal Apps and App Collaborators)
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NEW QUESTION # 209
You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)
Answer: D
Explanation:
According to Slack official documentation:
"Workspace analytics allows Workspace Owners and Admins to view data about members, channels, and activity within the workspace, including daily and weekly active users." The Org Analytics Dashboard (A) is only available in Enterprise Grid. The Analytics Members Dashboard (C) focuses on member-specific stats, and Message Activity Analytics (D) focuses specifically on message data, not user activity overall.
(Reference: Slack Administration Study Guide - Workspace Analytics Overview)
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NEW QUESTION # 210
Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
Answer: B,D
Explanation:
When restricting channel creation to Workspace Admins, Slack's best practices recommend:
"Admins should maintain familiarity with naming conventions to process channel requests consistently.
Additionally, setting up a clear, efficient channel request process ensures members know how to request new channels and receive prompt responses." Option B is incorrect - restricting channel creation usually increases the admin workload. Option D is not directly aligned with Slack best practices, as permissions to create channels would still be limited to Admins.
(Reference: Slack Administration Study Guide - Channel Management and Naming Governance)
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NEW QUESTION # 211
As an Org Admin of a large Enterprise, you perform an annual channel cleanup exercise that includes archiving, deleting, and moving channels to an alternative workspace based on set criteria.
On average, there are around 1,000 channels that meet the criteria during this cleanup.
What is the most effective way to do this?
Answer: A
Explanation:
Slack officially recommends for large-scale channel management:
"Use Slack's bulk channel management APIs (like conversations.archive and conversations.rename) to automate cleanup activities at scale." Manually using settings (C) or requesting owners' actions (D) is impractical for 1,000+ channels. Slack's standard UI tools (A) are efficient but not optimized for this volume compared to API automation.
(Reference: Slack Administration Study Guide - Bulk Channel Lifecycle Management)
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NEW QUESTION # 212
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