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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Patient Engagement and Clinical Operations | 30% | - Manage clinical encounters and assessments - Implement care plans and care teams - Configure patient management workflows - Configure patient timelines and milestones |
| Topic 2: Provider Relationship Management | 15% | - Implement provider search and matching - Configure provider network management - Manage referral management |
| Topic 3: Health Cloud Basics and Administration | 20% | - Configure Health Cloud settings and custom metadata - Explain the capabilities of Health Cloud - Manage Health Cloud permissions and sharing |
| Topic 4: Health Cloud Analytics and Reporting | 15% | - Implement clinical analytics - Utilize Health Cloud for operational insights - Configure Health Cloud reports and dashboards |
| Topic 5: Clinical Data Model and Interoperability | 20% | - Configure clinical objects and relationships - Understand the clinical data model - Explain interoperability and FHIR integration |
>> Health-Cloud-Accredited-Professional최신 인증시험 <<
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질문 # 56
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color.
What are two ways the designer should make the changes?
Choose 2 answers
정답：A,D
질문 # 57
Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?
정답：C
설명：
Salesforce Health Cloud includes several features to ensure compliance with regulations like the Health Insurance Portability and Accountability Act (HIPAA). Among these, user authentication and access control is a key feature that safeguards protected health information (PHI) by controlling and restricting access based on user roles, permissions, and organizational policies.
Why User Authentication and Access Control is Key for HIPAA Compliance:
Role-Based Access Control (RBAC):
Salesforce allows administrators to define and manage access through role hierarchies and sharing rules. Only authorized users can view, edit, or process sensitive health data.
Shield Platform Encryption:
Salesforce Shield provides encryption capabilities for PHI. It ensures data remains secure at rest and during transit, an essential requirement of HIPAA.
Audit Trails and Field Tracking:
Salesforce Health Cloud tracks changes to sensitive data fields, offering detailed logs for auditing purposes.
Two-Factor Authentication (2FA):
2FA ensures only authenticated users access the system, adding an extra layer of security to sensitive health information.
Compliance Policies:
Salesforce's built-in compliance tools, like health data masking and logging, align with HIPAA requirements.
Why Other Options Are Incorrect:
A . Data visualization and analytics:
While important for decision-making, this feature does not directly address HIPAA compliance as it focuses on operational insights rather than security.
B . Social media integration:
Social media features are unrelated to HIPAA compliance and could pose risks if improperly managed.
D . Real-time monitoring and alerts:
While useful for operational efficiency, this feature is not specifically tied to compliance with HIPAA's privacy and security rules.
Reference:
Salesforce Security Guide
Shield Platform Encryption Guide
Administer Health Cloud
질문 # 58
A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.
Which Health Cloud should a consultant recommend for the record page?
정답：A
설명：
The Benefits Verification component in Salesforce Health Cloud is designed to help agents respond to member inquiries regarding benefits coverage. This feature integrates seamlessly with Health Cloud objects and data, offering agents real-time access to benefit information.
Key Features of Benefits Verification:
* Real-Time Verification: Displays benefits data retrieved through integrations, allowing agents to answer member questions promptly.
* Comprehensive Coverage Details: Includes plan benefits, covered services, and limits.
* Customizable Layout: Can be configured on the record page to provide relevant benefit details in a user- friendly format.
Why Other Options Are Incorrect:
* A. Eligibility Validation: Focuses on determining program eligibility rather than detailed benefits coverage.
* B. Benefits Coverage: While related, it is not the specific tool designed for verifying benefits inquiries.
* C. Coverage Confirmation: Typically used for confirming specific services under a plan, not general benefits questions.
References:
Benefits Verification in Health Cloud
질문 # 59
A Health Cloud administrator has to provide the DevOps team access to production copy sandboxes for investigation and fixes. How can be administrator ensure that all privacy, compliance and regulatory requirement are met.
정답：B
설명：
Mask is a Salesforce product that helps you anonymize sensitive data in production copy sandboxes to ensure privacy, compliance, and regulatory requirements are met3. Mask replaces sensitive data with fictitious yet realistic data that preserves the characteristics of the original data. It also prevents unauthorized access to sensitive data by masking it before it is copied to a sandbox3.
질문 # 60
Bloomington Caregivers is implementing Virtual Care in Health Cloud. Which three steps are required as part of the setup?
정답：A,C,E
설명：
The three steps that are required as part of the setup of Virtual Care in Health Cloud are setting up and configuring Salesforce Scheduler, assigning Health Cloud Video Calls permission set, and installing the Virtual Care unmanaged package. Salesforce Scheduler allows Bloomington Caregivers to schedule video appointments with patients or members. Health Cloud Video Calls permission set allows users to access the video call features in Health Cloud. Virtual Care unmanaged package provides out-of-the-box components and flows for enabling video calls in Health Cloud.
질문 # 61
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