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| Section | Objectives |
|---|---|
| Topic 1: Specimen Collection | - Venipuncture techniques - Capillary puncture procedures - Order of draw and tube handling |
| Topic 2: Professional Practice | - Communication and professionalism - Ethics and patient confidentiality (HIPAA) |
| Topic 3: Specimen Processing and Handling | - Quality control and rejection criteria - Labeling and documentation - Specimen transport and storage |
| Topic 4: Patient Preparation | - Site selection and preparation - Explaining procedures and obtaining consent - Patient identification and communication |
| Topic 5: Safety and Compliance | - Infection control and PPE usage - Needlestick prevention and biohazard disposal - OSHA standards and safety protocols |
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NEW QUESTION # 105
Which of the following actions should a phlebotomist take when a specimen requires immediate processing?
Answer: D
Explanation:
A specimen requiring immediate processing should be delivered or processed according to stat or time-sensitive protocol. Some analytes degrade rapidly, some cells change after collection, and some tests depend on strict timing. Leaving the specimen until the next courier pickup may cause inaccurate results or rejection. Marking it routine ignores the priority and may delay care. Refrigerating it overnight is inappropriate unless specifically required, and even then it would not satisfy immediate processing. The phlebotomist must recognize priority indicators such as STAT, timed, fasting, peak/trough, chilled, protected-from-light, and immediate-spin requirements. The responsibility does not end when blood enters the tube. Specimen integrity depends on timely transport, correct temperature, proper centrifugation, and accurate documentation. If a delay occurs, the phlebotomist should communicate it according to facility policy rather than silently submitting a compromised specimen. Reference topics: Processing Specimens; stat specimens; time-sensitive processing; transport priority; specimen stability.
NEW QUESTION # 106
A phlebotomist completes a venipuncture procedure and activates the safety mechanism on the winged infusion set up to discard it into the sharps container. Which of the following actions should the phlebotomist take if the sharps container is locked?
Answer: C
Explanation:
If the sharps container is locked and cannot accept the used winged infusion set, the phlebotomist should obtain a new sharps container. A contaminated needle or winged infusion set must be discarded immediately into an approved sharps container that is puncture-resistant, leak-resistant, properly labeled or color-coded, closable, and accessible at the point of use. Unlocking or forcing a container is unsafe and may expose the technician to contaminated sharps. A trash container is never acceptable for needle disposal because it creates risk for housekeeping staff, patients, and other personnel. A biohazard bag is also incorrect because bags are for regulated soft biohazard waste, not sharps; needles can puncture the bag and cause injury. The correct action is to maintain control of the activated device safely and use an appropriate replacement sharps container. This is a direct OSHA and standard-precaution issue. Reference topics: Safety and Compliance; sharps disposal; safety-engineered devices; needlestick prevention; OSHA bloodborne pathogen precautions.
NEW QUESTION # 107
Which of the following actions should a phlebotomist take before leaving an isolation room?
Answer: B
Explanation:
Before leaving an isolation room, the phlebotomist should remove PPE according to the facility's sequence and perform hand hygiene. PPE removal is a high-risk step because contaminated gloves, gowns, masks, or face protection can transfer organisms to the hands, clothing, supplies, or environment. Wearing the same gloves to the next room is a serious infection-control violation and can transmit pathogens between patients. Used needles must be placed immediately into an approved sharps container, not a bedside trash can. Carrying unused supplies back to a clean supply cart may contaminate the clean supply area; supplies taken into isolation rooms should be limited and handled according to facility policy. The phlebotomist should plan ahead, bring only necessary items, follow isolation signage, disinfect reusable equipment, and dispose of contaminated materials appropriately. This question tests infection-control workflow, not simply PPE recognition. Reference topics: Safety and Compliance; isolation precautions; PPE removal; hand hygiene; cross-contamination prevention.
NEW QUESTION # 108
Which of the following practices violates standard precautions?
Answer: A
Explanation:
Reusing a tourniquet visibly contaminated with blood violates standard precautions. Any reusable equipment contaminated with blood must be cleaned and disinfected according to facility policy, and single-use items must be discarded. Blood is treated as potentially infectious regardless of the patient's diagnosis or appearance. Wearing gloves during venipuncture is correct practice. Treating all blood as potentially infectious is the core principle of standard precautions. Washing hands after glove removal is also required because gloves can have microscopic defects or hands can become contaminated during removal. A contaminated tourniquet can transfer bloodborne pathogens or other organisms to patients, staff, and surfaces. Phlebotomists should inspect equipment before use, avoid placing supplies on contaminated surfaces, use disposable tourniquets when required, and disinfect reusable items appropriately. Infection-control failures often occur through routine shortcuts, not dramatic emergencies. This question tests whether the technician understands standard precautions as everyday behavior, not just PPE vocabulary. Reference topics: Safety and Compliance; standard precautions; reusable equipment; blood contamination; infection prevention.
NEW QUESTION # 109
A phlebotomist receives a phone call from a provider's practice asking for a patient's CBC results. To which of the following departments should the phlebotomist transfer the call?
Answer: C
Explanation:
A complete blood count, or CBC, is handled by the hematology department because it evaluates cellular components of blood, including red blood cells, white blood cells, hemoglobin, hematocrit, platelets, and differential findings when ordered. Chemistry focuses on analytes such as glucose, electrolytes, enzymes, renal markers, liver markers, and metabolic panels. Coagulation handles clotting studies such as PT, INR, aPTT, fibrinogen, and related hemostasis testing. Serology focuses on antigen-antibody testing and immune-response assays. A phlebotomist should not disclose results unless authorized by facility policy and role scope. The correct action is to direct the caller to the department that performs or releases the requested test result. This protects patient confidentiality and avoids miscommunication of clinical information. NHA CPT processing content includes communication between non-laboratory personnel, retrieving specimen or result data through laboratory systems, distributing results to ordering providers, and understanding blood components and laboratory testing roles. Reference topics: Processing Specimens; laboratory departments; hematology testing; communication of laboratory results.
NEW QUESTION # 110
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