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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Navigation | 28% | - Where customization occurs in Salesforce - Locating and accessing information in Salesforce |
| Topic 2: Salesforce Ecosystem | 32% | - Salesforce roles and career paths - How companies use Salesforce - Salesforce Customer 360 products and use cases - Learning resources and Salesforce skill development |
| Topic 3: Reports & Dashboards | 15% | - Dashboards concepts and usage - Reports concepts and types |
| Topic 4: Data Model | 25% | - Data visibility and sharing mechanisms - Standard objects (Account, Contact, Lead, Opportunity, Case) - Data integrity tools and controls |
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NEW QUESTION # 31
A Salesforce associate wants to learn more about an app to see if it would be a good fir for a business need, but they are not a system administrator.
Where can they learn more about the app?
Answer: C
Explanation:
The place where the associate can learn more about an app to see if it would be a good fit for a business need is the AppExchange. The AppExchange is a marketplace where users can find, install, and review apps, components, and solutions that are built on the Salesforce platform and are available for various purposes and industries. The associate can browse the AppExchange by category, rating, price, or keyword, and see the details, features, screenshots, and reviews of each app. Trailhead is a learning platform where users can learn new skills and earn badges and certifications, but it does not provide information about specific apps. Global Search is a feature that allows users to find records and other items in their Salesforce org, but it does not search for apps outside their org.
NEW QUESTION # 32
Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?
Answer: C
Explanation:
A business analyst produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges. A business analyst also helps design and implement solutions using Salesforce tools and best practices
NEW QUESTION # 33
A Salesforce associate wants to locate a record within the custom object called Shipment'.
What is the most efficient way to find a record within this object?
Answer: B
Explanation:
The global search box is the most efficient way to find a record within the custom object called Shipment. The global search box is a feature that allows the user to search for records across multiple objects and fields using keywords or phrases. The global search box also supports wildcards, operators, and filters to refine the search results. For example, the user could enter "Shipment*" in the global search box to find all records that start with "Shipment" in the Shipment object. The App Launcher is a feature that allows the user to access all the apps and objects in Salesforce, such as Sales, Service, Marketing, and so on. The App Launcher does not allow the user to search for records within an object, but only to navigate to the object's home page. The Object Manager is a feature that allows the user to view and manage the metadata of standard and custom objects in Salesforce, such as fields, page layouts, record types, buttons, and actions. The Object Manager does not allow the user to search for records within an object, but only to configure the object's settings and customization.
NEW QUESTION # 34
Get Cloudy Consulting wants to confirm the data type of the Account Sources field on Account object. Which editing the Account, the Account Sources field has several predefined values that can be selected.
Which type of field is Account Source?
Answer: A
Explanation:
The Account Source field is a picklist type of field. A picklist field is a type of field that allows the user to select a value from a predefined list of values, which ensures data consistency and accuracy. For example, the Account Source field could have values such as Web, Phone, Referral, and so on. A formula field is a type of field that calculates a value based on an expression or formula, which can reference other fields, functions, or constants. For example, a formula field could calculate the commission amount based on the opportunity amount and the commission rate. A text area field is a type of field that allows the user to enter up to 255 characters of free-form text, which can include multiple lines and spaces. For example, a text area field could capture the description or notes of an account or an opportunity.
NEW QUESTION # 35
Which tool creates a visual representation of objects and their relationships?
Answer: A
Explanation:
Schema Builder is a tool that creates a visual representation of objects and their relationships, and allows you to modify them.
NEW QUESTION # 36
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