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| Section | Objectives |
|---|---|
| Topic 1: Analytics and Optimization | - Experience Cloud reporting and dashboards - Adoption and performance metrics |
| Topic 2: Security and Access | - Profiles, permission sets, and roles in Experience Cloud - Sharing models and data visibility - User authentication and login methods |
| Topic 3: Experience Personalization | - Audience targeting and segmentation - Salesforce CMS integration - Content personalization strategies |
| Topic 4: Experience Cloud Fundamentals | - Experience Cloud licensing and capabilities - Use cases and business value of Experience Cloud |
| Topic 5: Experience Site Configuration | - Site creation and setup - Navigation and structure configuration - Templates and branding |
| Topic 6: Collaboration and Engagement | - Chatter and community engagement features - Case management in Experience Cloud |
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Salesforce Certified Experience Cloud Consultant (EX-Con-101) dumps PDF version is printable and embedded with valid Salesforce EX-Con-101 questions to help you get ready for the Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam quickly. Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam dumps pdf are also usable on several smart devices. You can use it anywhere at any time on your smartphones and tablets. We update our Salesforce EX-Con-101 Exam Questions bank regularly to match the changes and improve the quality of EX-Con-101 Questions so you can get a better experience.
NEW QUESTION # 99
Ursa Major Solar (UMS) has business and person accounts in its Salesforce org. UMS has partner portals created for its Silver partners, DreamHouse Realty (DR) and Cloud Kicks (CK).
UMS's Experience team is creating users for its partners. DR and CK users do not require access to opportunities, leads, and campaigns.
What are the two considerations for creating partner users and granting access?
Choose 2 answers
Answer: A,B
Explanation:
Two considerations for creating partner users and granting access areB and C. Partner users are external users who access your Experience Cloud site through a partner account. A partner account is an account that has the Is Partner checkbox enabled. To create partner users and grant access, you need to assign them a license type and a profile. Two license types that are suitable for partner users are Partner Community and Customer Community Plus. These license types allow partner users to access standard CRM objects, such as accounts, contacts, leads, opportunities, and cases, as well as custom objects and tabs. They also allow partner users to use roles and sharing rules to share records with other users.
NEW QUESTION # 100
Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC is considering using the Customer Service template for the site and External Apps license for the customers.
Which limitation could cause a potential issue for UC?
Answer: A
Explanation:
This license type allows users to access standard objects, such as accounts, contacts, and cases, in a self- service site. However, it does not allow users to access custom objects, such as purchases. UC would need to use a different license type, such as Customer Community Plus, that supports custom objects.
NEW QUESTION # 101
Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UChas decided to use Customer Service template for the experience and Customer Community Plus license for the customers.
Which limitation could cause a potential issue for UC?
Answer: A
Explanation:
Customer Community Plus licenses have a limit of 2 million users per org, which could be a potential issue for UC if they have a large global customer base that exceeds this limit. The other options are not limitations of the Customer Servicetemplate or the Customer Community Plus license.
NEW QUESTION # 102
Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloudsite to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customersto be able to use CK's self-service site so they can have a more integrated experience.
What should an Experience Cloud consultant recommend so that UC's can log in to CK;s site?
Answer: B
Explanation:
To allow UC's customers to log into CK's site, an Experience Cloud consultant should recommend establishing SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service provider. SSO is a feature that allows users to authenticate withone system and access multiple systems without entering their credentials again. To use SSO between two Experience Cloud sites, you need to use one org as an identity provider (IdP), which is the system that verifies the user's identity and issues a security token. You also need to use the other org as a service provider (SP), which is the system that accepts the security token and grants access to its resources.
NEW QUESTION # 103
Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?
Answer: B
Explanation:
The reason for this issue is that the preconfigured Insights reports need to be modified to meet GDPR requirements. Insights is a feature that allowsyou to measure and analyze the adoption and engagement of your Experience Cloud sites using preconfigured reports and dashboards. However, some of these reports may not comply with GDPR, which is a regulation that protects the privacy and data rights of individuals in the European Union. To use Insights for the Experience Cloud site for Europe, the Community manager needs to modify the preconfigured reports to meet GDPR requirements, such as anonymizing user data, obtaining user consent, and deleting user data upon request.
NEW QUESTION # 104
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